Frustrated and about to throw my mp3 out the win

I just got a creative zen v (not plus), and am using a laptop with windows vista. i downloaded the software with no problems and when i check in my computer, it recognizes that the player is hooked up. however, when i try to use the software to add media or anything really, it asks me to connect but i AM connected. the problem is not the player as it works on my boyfriends desktop computer. im really frustrated. it seems that theres a lot of technical solutions that i dont understand, dont know how to do and seem pretty overwhelming. why is there not something i can just simply download to correct this? seems like a bit of an oversight on creative labs part, not to have this problem easily resolvable for vista users. im about ready to throw the thing out the window.
could someone please explain to me in english what is wrong with this thing and how i, a nontech savvy person can fix it, preferably in laymens terms? its useless to me at this point...
thanks, please please get back to me
--ashley

Your problem is two key words: "Windows Vista"
Enough said.

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    edit - whew. good thing nobody saw this post. it was mean. i figured it out.. finally :\
    now i just gotta figure out how to get the tracks in order!! any ideas?
    Message Edited by no-sweat on 02-08-2005 07:48 AM

    You could try using simple software like Tag and Rename, very usefull to sort out the tags, Creative Zens micros and Touch's all need the tracks to be proporly tagged, Album, Track, and if you do a whole album and want the tracks in the same order as they are in the album you will have to edit the title so it has a number 0, 02 ect infront of every song, easidly done with good tagging software.
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