Frustrated to the point of scrapping iTunes and iPod!
Everything worked perfectly until the latest iTunes and iPod 'upgrade'. Since the upgrade both iTunes and my 60MB video iPod are useless. On the iTunes side, everytime I try to enter the iTunes Store, I get a 'network connection reset' error (access to all other Apple web site locations works OK). On the iPod side, at least 75% of the stored podcasts cause the Ipod to crash and reset (same files played perfectly before the update). At first I thought my iTunes problems were caused by my not accepting having Apple poll the contents of my Music Library looking for missing cover art (so they say). I finally gave in, but still no luck getting into the iTunes store. Can someone give me the appropriate links for restoring iTunes and the iPod firmware to their 'pre-update' status (i.e. rolling both back a rev.)?
20" Intel iMac (2.0GB RAM, 500GB HD + 1.5TB external, 20" Cineama Display) Mac OS X (10.4.7) All tools, no talent!
Now that iTunes 7.0.1 is out, let's see if it helps!
http://www.apple.com/itunes/download/
eMac Mac OS X (10.4.7)
Unfortunately that did't work either. Strange I can access all other Apple web locations as well as any other web site, but not the iTunes store. I wonder if they've put some new security features in V7.x that is causing the problem. My internet access is via satellite so there is considerable latency. I wonder if this is raising a flag some place. Based on past experiences, trying to get help from Apple is an exercise in futility so I don't even bother any more.
I swear that they are going to keep tightening the screws with DRM and other foolishness to the point where not even paying customers will be able to use the online services. For example, I've been trying to access the Music Store to pick up an episode of a TV show that I missed. A quick web search turned up at least a dozen bit torrent feeds for the same program. If I can't buy it, I'm left with few options.
Another posting to this thread suggested I go back to V6.0 via the installation disc that shipped with the iPod. Unfortunately I can't find it, but even if I could, Apple would be relentless in trying (forcing) me to come up to the current rev.
I recently retired and bought my first iMac and iPod and junking my Windows computer and Creative MP3 player. I figured, going 100% Apple would insure worry free computing for the duration, at least that's what the commercials would have you believe. I now see why the Apple user is a kid and the PC user is an older man. When I was the age of that kid I could have better tolerated the frustration.
20" Intel iMac (2.0GB RAM, 500GB HD + 1.5TB external, 20" Cineama Display) Mac OS X (10.4.7) All tools, no talent!
Similar Messages
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I have ran the diagnostics test on iTunes and iPod. The diagnostic says there is an iPod, it is identified with the correct name, but it says there is no sync ability. What can I do? iPod nano 3rd generation. All updates are current.
It had not been used for awhile and most of the songs that were on there were gone when I turned it on. I was trying to sync to update the library.sklshrnk wrote:
It had not been used for awhile
Weeks, months, years? It's possible your battery is dying. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
Syncing Music to iPod -
I have an ipod classic which I had bought about 3 years ago. I plugged it into my computer this past weekend to charge and it showed me that there were nothing on it...no music, no movies, no photos, nada. I had updated the program on my computer and when I tried to reload all the stuff that I had saved, it locks up my itunes and ipod. It doesn't do anything! I don't know what is going on....Help!? Anyone!? Any clues?
Which version of iTunes are you using? (most probably the latest, a lot of this hung iTunes coming in)
Which iPod software is shown on the iTunes summary screen?
My suggestion go on Diskmode.
http://support.apple.com/kb/HT1363?viewlocale=en_US
Connect it to iTunes via a USB2.0 port (For Mac please dont use the Keyboard USB port and for MB, only one USB port is for iPod, the other will freeze your iTunes as the resource bus is shared with other devices )
Then update the iPod software or Restore the iPod.
Try to disconnect your iPod from the PC, if you are not charging or Syncing the iPod, or else, some Apps will just trigger a Restore and delete you iPod.
For Mac users, who has a FAT32 iPod, you may find iTunes Restoring it to HPS+ if you leave it connected overnight.
For Windows users, some Winsock layer conflict with iTunes will trigger the Restore.
Good Luck! -
Can I upgrade to the latest version of iTunes and iPod???
Over the past couple of months I have been reading horror stories of people who went from iTunes 6.- to 7 and after upgrading and proceeding to get the latest version of firmware for iPod their iPod has become a paperweight. Scrambled displays, backward text, etc. I am on a Mac system and have a 30 gig 5th generation iPod and have put off upgrading because I am afraid of losing my iPod. Can somebody tell me if it is safe to upgrade and if all the bugs have been ironed out? Secondly, can somebody tell me if it is possible to get the latest iPod firmware as a downloadable stand-alone installer? I still have a dial-up connection and cannot wait hours and tie up my line upgrading my iPod through iTunes. I would prefer to download the upgrades on a machine with a high-speed connection and burn them to CD and then install on my machine from that CD. Can anyone tell me if this is possible? Thanks so much for any input.
Mac Mini - Power PC Mac OS X (10.4.6)Anybody????
Mac Mini Mac OS X (10.4.3) -
Accessibility of iTunes and iPod for Blind users
In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
In 7.0.X here are a few things that broke.
1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
Shawn,
This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.comMy goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
The Mimico Kid wrote this in the iTunes Windows Forum
Shawn,
I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
All the best!
I wrote back:
Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn -
After changing airport name its different in itunes and Ipod (Airplay related)
I'm running OS X 10.6.8 with an up to date 4th gen Ipod and Itunes.
What I did was move a airport base station from my garage into my kitchen. I renamed this airport to Kitchen in my airport utility. Right now it shows up as kitchen in the utility. If I open Itunes this airport is still named garage. If I go to use remote app in my ipod its garage too. I have resarted all devices, but nothing seems to change this.
Any help would be appreciated.
ThanksMac, and all who were kind enough to respond, I'm using the latest version of iTunes and iPod software, re the songs just few I recently added to my itunes library from elsewhere on my pc, no reason why the should not have synched to my ipod the same as the 3,500 or so that have done so already. Re capitalism, I'm all for it, makes the world go round, but not when it starts acting like something else. Think about this one, you buy a product, it malfunctions, you go back to the shop, the sales person says sorry, you cant talk to me but I'll give you the names of other customers who bought that product, contact them and see if they can help. That aint capitalsism, that's a joke and an abuse of market power.
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My iTunes shows my iPod as being updated bur recently when I disconect my ipod the tunes have not been transferred, can anyone adivse (because let's face it, it is almost impossible to contact Apple for any help, in fact this is almost stalinist, being referred to some online help maunual which then transfers you somewhere else and then somewhere else, I feel like a character in a Franz Kafka novel and if I had any choice I would ditch my ipod all together, but then Apple know that's unlikely, after the money that's been spent, as I said, this is modern day stalinism under a different name)
Mac, and all who were kind enough to respond, I'm using the latest version of iTunes and iPod software, re the songs just few I recently added to my itunes library from elsewhere on my pc, no reason why the should not have synched to my ipod the same as the 3,500 or so that have done so already. Re capitalism, I'm all for it, makes the world go round, but not when it starts acting like something else. Think about this one, you buy a product, it malfunctions, you go back to the shop, the sales person says sorry, you cant talk to me but I'll give you the names of other customers who bought that product, contact them and see if they can help. That aint capitalsism, that's a joke and an abuse of market power.
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ITunes and iPod Sort Album Erroneously
I have an album (Barnaked Ladies Maroon) that has the tracks ordered in the correct order when I select 'Album by Artist', but nothing else will give me the correct order. I specified the correct order in 'Get Info', and I made sure the information under the 'Get Info' window was the same for every track (that's what has fixed this issue in the past; if there were tracks with diffferent information under the 'Get Info' window, iTunes and iPod would mess up the order). I have tried reentering the information for all tracks at once, and it's all accurate except Track 12 is between Track 3 and 4 instead of after Track 11. That's as close as I can get (the default was a complete mess:12,1,3,2,5,10,6,4,9,13,7,11,8). No other album is like this. Can anyone explain this?
PowerMac G4 Mac OS X (10.4)hi!
i recently made this post regarding my own
discovery about the Album Sort features i discovered.
Perhaps it may help you. I hope so! good luck. -
After downloading the latest version of iTunes and updating my iPhone, everytime I turn on my computer I receive a message that reads: "AppleSyncNotifier.exe - Entry Point Not Found. The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite.dll" Help! Does anybody know what this means and how I can fix it? Thanks.
Yes. I just solved the problem on my PC. Here goes...
Issue: My Windows7 computer was producing the pop up box with the error text as you described.
The Problem: You have another application on your computer that uses the like named .DLL file... in this case a DLL supporting SQLite on your local PC.
Solution:
1. You need to use the Windows File search feature to look for the name "SQLite". This will quickly locate the offending DLL in the other application.
2. Decide which program you like the most, in my case "Mobile Me", and uninstall the offending application.
3. Uninstall Mobile Me.
4. Restart your PC.
5. Reinstall Mobile Me.
6. Mobile Me should sync at this point, but if not, restart the PC once again.
In my case, the offending program was my Aptana Studio development application. I had recently the SQLite3 database to my Ruby On Rails configuration...
This is where the file was located:
C:\Users\<USERNAME>\Aptana Studio 2.0\plugins\com.aptana.radrails.sqlite3.win32_3.5.7.1278709071\vendor\SQLite3.d ll
I hope this helps,
Ron -
I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?
Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.
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I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.
Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
Library Duplicated
I just updated to the latest version of iTunes and it duplicated virtually every track in my library. I need a quick way to delete the duplicates. Sorting by "Date Added" will not work, because every track is listed as added on 12/12/2011 even though this happened today 12/19/2011.I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
tt2 -
I tried to install the latest vversion of Itunes and now I cannot open it because it says this version is corrupt and I should reinstall it. I have no idea what to do. Any help will be appreciated. Thanks
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I downloaded the newest version of iTunes and now my iPhone won't work. What should I do?
I downloaded the latest version of iTunes and now my iPhone won't work properly. What should I do to try to fix this? Should I uninstall the new version and if I do, what version should I install. I am using Windows 7 and iPhone 4S.
Welcome to Apple Support Communities
They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail
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