FRUSTRATED! With Update - Please help cant use itunes at all

I have tried to update my itunes to the latest version it does not work and now i can not even open the old version - let me explain what pops up as I try to do the update.
After I have saved and open the itunes set up the following things happen
I click install and a box opens that reads
- the feature you are trying to use is on a network resource that is unavailabe. Click ok to try again, or enter an alternate path to a folder containing the installation package 'itunes.msi' in the box below.
I click ok and another window pops up that says
- The path 'c\documentsandsettings\Becky\Localsettings\applicationdata\apple\applesoftware update\itunes.msi' can not be found. Verify that you have access to this location and try again, or try to find the installation package 'itunes.msi'in a folder from which you can install the product itunes.
the next thing that happens is I click ok (because this is the only option that it gives me)then it goes back to the first message that it gave me. Then when I try to close the window it tells me
- the older version of itunes can not be removed contact your technical support group.
CAN ANY ONE HELP ME WITH THIS PLEASE - I REALLY WOULD LIKE TO UPDATE MY IPOD AND ADD SOME MORE MUSIC TO IT.
THANKS SO MUCH
BECKY

When you get messages about problems with msi files, you need to clean up your installer files with the Microsoft Installer cleanup utility. Here is a method for removal of the old iTunes, clean up and reinstall:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

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i was using the previous version and just started off an update when prompted for iTunes 7.7, but the update then failed (sadly it didnt really give any info about the failure). I have tried downlaoding and installing manualy but still no joy the installation just fails and says i need to reinstall iTunes.
However....i cant uninstall it :o I have tried uninstalling through add>remove programs but it just gets so far then seems to roll back and iTunes is still there.
I tried doing a repair with the itunes 64 setup but that didnt seem to work either.
I have since uninstalled quick time and tried to uninstall iTunes but still stuck in the same situation of it refusing to uninstall.
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However....i cant uninstall it :o I have tried uninstalling through add>remove programs but it just gets so far then seems to roll back and iTunes is still there.
Okay. Let's try uninstalling the existing version by other means.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
Now restart the PC and try another install. Does it go through properly this time?
Message was edited by: b noir

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Hi All,
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I have 3 (three) email accounts setup in Mail. The two of them work fine. The third one has problems receiving emails, it does NOT receive emails at all.
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I didn't know what else to do, so I called the Apple tech support. They were also confused with the issue. They escalated the issues to the engineers and they told me that the server is an Exchange server and that I should access it as such not on POP. Well , no luck again.
So, to sum it up, I can receive email from this mail account from EVERYWHERE except from Mac Mail. I can also access it from Entourage on this same computer, from the web, from a PC laptop I have, but not from Mac Mail.
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Thanks!
Alex

I have no direct experience with Exchange servers, so take this with a grain of salt, but my understanding is that for Mail to be able to communicate with one, it must be configured to allow IMAP access at the server. See the Mail help topic "Setting up your email accounts," which says in part:
"An Exchange account allows you to connect to your Exchange server via IMAP, and if you enter text in the Outlook Web Access Server field, Mail filters non-email related content from the server. (You can get the text you need to enter from your mail account provider.) For Exchange to work with Mail, Exchange administrators need to configure the Exchange server for IMAP access. Some system administrators may refer to an Outlook Web Access Server as an Internet Information Services (IIS) server."
IOW, if you can't convince the administrators that not everyone in the world uses proprietary Microsoft application "standards" (which of course exist for the good of the world & not just for MS), there isn't much you can do except use the crappy apps that Microsoft owns, along with the standards they enforce ... for the good of the world, of course. :-/

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Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
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I had the original files stored in several locations
(I've since moved them all to one location), but for
almost all of my songs, iTunes displays the message
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http://snowleopard.wikidot.com/
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Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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Other countries...
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FRUSTRATED! With Update - Please help cant use itunes at all

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