Frustratin​g error 523 on mac

i've spent the last 2 days trying to find an alternative to going to my wireless provider, but all my searches have come out fruitless. i will spare the long winded explanations and cut right to the chase.
I am on a MacBook. I have PocketMac. My BlackBerry Pearl shows a 523 App. Error, but not before the **bleep** thing takes about 5 full minutes to unsuccessfully try to boot.  I've been told that the solution is to reinstall the BlackBerry OS, but that seems impossible based on the instructions on the internet, which leave Mac users stranded. The OS comes in a .exe file, which is unusable on Macs, and there seems to be no option to upgrade the OS version on Pocketmac.
Can someone PLEASE help me out? It will save a lot of time  and patience if i finally found a way out of this jam.

to be honest, using a PC to install the device OS is the best solution. reseting device does works sometimes bu tnot all the times.
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Similar Messages

  • APP ERROR 523 please help!!!

    Can someone please help me!! my blackberry loads and then gets to a white screen saying app error 523 and then turns off can anyone help me fix this via a mac computer?

    If you don't know the password you're going to lose the data on the device anyway.  I'd do the following:
    1. First locate your carrier and the OS file you wish to use.
    http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
    2. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
    3. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
    On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
    On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
    5. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.
    6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Error 523 i am thick please help this blonde lol

    I have a cure and its not doing what it should i tried reset and soft reset still error 523 don,t know what i could do or even who to call as its a paygo phone and i presume o2 wouldn,t have a clue as its a phone error any help would be greatly appreciated as i,m pulling my hair out lol X

    The 3403F error can be caused by a few things. First for interment recovery to work
    Reinstalling OS X Lion or OS X Mountain Lion using OS X Recovery requires broadband access to the Internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the Internet from Apple when OS X Recovery is used for reinstallation.
    OS X Recovery requires that DHCP is enabled on your chosen Wi-Fi or ethernet network, If you bought OS X from the Mac App Store, you will be prompted to enter the Apple ID and password you used to purchase OS X Lion or OS X Mountain Lion.
    The other thing is Internet recovery only supports networks with  WPA/WPA2 if you are using WEP or have no security then it won;t work.
    (see OS X: About OS X Recovery)
    If you can't get it to work with wireless then try an Ethernet cable.

  • HELP ERROR 523

    I just got this curve 8310 and I plugged it into my laptop, which is a mac, and now all I get is a APP ERROR 523 RESET. So I reset and it just comes right back. I contacted ATT and they told me to do a master reset by holding down the DEL, ARROW/SHIFT,ALT and when I do it acts like its resetting and the message just comes right back. I can't do anything else on the phone! PLEASE HELP!!!!!!!!!
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    No data will be lost when doing the following: pull the battery while the device is ON. Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed,
    Thanks  Bifocals
    Please remember to resolve your thread.
    Put the check mark in the green box that contained your answer! Thanks 
    Message Edited by Bifocals on 12-18-2008 10:50 PM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • APP ERROR 523 & UNCAUGHT EXCEPTION 21

    when i opened my phone it keeps saying APP ERROR 523 RESET then it resets goes to the home screen and UNCAUGHT EXCEPTION 21 come out and then again the APP ERROR 523 i dont how to fix it using the mac. i also cannot update my OS cause the update button doesnt appear in my page. when i plug my phone to the mac the desktop manager opens up but keeps  saying connecting and it enver asked me to update my OS, just my desktop software version. I REALLY NEED HELP CAUSE SOME OF MY FILES ARE IN MY PHONE. i want to wipe everything and just sync it again to restore.

    Hello trixvillanueva,
    The following article should help regarding the "APP Error 523" message you are seeing:
    http://www.blackberry.com/btsc/KB24395
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Pr 6 of CS6 failed to install due to language error.  System: Mac OS 10.9.4.  Any idea?

    Pr 6 of CS6 failed to install due to language error.  System: Mac OS 10.9.4.  Any idea?

    attach a screenshot of the error message.

  • My MacBook Pro version 10.7.5 4GB (keeps crashing with the error message 'Your MAC OSX start up disk has no more space available for application memory' - what do i do

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    Hhow much goal and free hard disk space is available? Sounds like you need to move some things off of that hard drive.

  • I am getting error "Office for Mac has determined that your  product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error

    i am getting error "Office for Mac has determined that your  product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error and was working perfectly fine with my sheet.

    Could be some Disk Corruption, but...
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  • BB 8320 showing APP error 523. How do I back up data before installing new os

    Help me pls I'm very desperate> my BB is just over 1 year old. Woke up to find the screen with APP ERRor 523 reset . I've tried all tricks in previous treads without success. Only thing left is to install new os. Trouble is that the BB is not backed up yet. How can I back it up before removing old os and installing a new os

    Hi and Welcome to the Forums!
    Sorry, but it is highly likely that your data is already lost...so there is nothing to backup now. This simply proves the point that there are two kinds of computing device users...those who have lost data...and those who will. Backups before things go wrong are simply not optional.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error Code: 34 Mac OSX 10.8.4 for Photoshop CC, Bridge CC, After Effects CC, and Flash CC

    Hello,
    So I am installing all the CC versions of the software and all but Photoshop, Bridge, After Effects, and Flash installed without a hitch. On those 4 programs I get the same error code: 34. I am able to install the CS6 variants of them without any problem and run it. Here is the error code:
    Exit Code: 34
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s)
    FATAL: Payload 'Camera Profiles Installer_8.1_AdobeCameraRawProfile8.0All 7.0.0.108 {D5BBDFC0-C716-46B1-8908-85B0EA49FFA1}' information not found in Media_db.
    I have been unable to fix this on my own and with what I've found online. I'll list what I have done so far to try to fix this issue. I have tried to use the Adobe Creative Cloud Cleaner Tool but the issue is since PS, BR, AE, and FL won't install I can't clean them to try a fresh install. I tried installing the CS6 versions to see if it would dowload the 'Camera Profiles Installer_8.1".
    Any help on fixing this ASAP would be much appreciated!
    Thanks,
    NB

    Hey Guys I am experiencing the exact same iusse I spoke with adobe and they weren't able to solve the issue here's  log.
    I'm pasting the fatal errors from photoshop hope this helpful
    06/18/13 12:02:45:614 | [FATAL] |  | OOBE | DE |  |  |  | 19669 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 12:02:46:615 | [INFO] |  | OOBE | DE |  |  |  | 19669 |  - 1 fatal error(s), 0 error(s)
    06/18/13 12:02:46:615 | [INFO] |  | OOBE | DE |  |  |  | 19669 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 12:13:17:103 | [FATAL] |  | OOBE | DE |  |  |  | 26756 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 12:13:18:104 | [INFO] |  | OOBE | DE |  |  |  | 26756 |  - 1 fatal error(s), 0 error(s)
    06/18/13 12:13:18:104 | [INFO] |  | OOBE | DE |  |  |  | 26756 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 12:20:13:772 | [FATAL] |  | OOBE | DE |  |  |  | 31392 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 12:20:14:774 | [INFO] |  | OOBE | DE |  |  |  | 31392 |  - 1 fatal error(s), 0 error(s)
    06/18/13 12:20:14:774 | [INFO] |  | OOBE | DE |  |  |  | 31392 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:07:14:983 | [FATAL] |  | OOBE | DE |  |  |  | 16841 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:07:15:984 | [INFO] |  | OOBE | DE |  |  |  | 16841 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:07:15:984 | [INFO] |  | OOBE | DE |  |  |  | 16841 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:19:33:315 | [FATAL] |  | OOBE | DE |  |  |  | 24315 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:19:34:316 | [INFO] |  | OOBE | DE |  |  |  | 24315 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:19:34:316 | [INFO] |  | OOBE | DE |  |  |  | 24315 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:21:06:794 | [FATAL] |  | OOBE | DE |  |  |  | 25240 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:21:07:796 | [INFO] |  | OOBE | DE |  |  |  | 25240 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:21:07:796 | [INFO] |  | OOBE | DE |  |  |  | 25240 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:21:30:440 | [FATAL] |  | OOBE | DE |  |  |  | 25537 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:21:31:441 | [INFO] |  | OOBE | DE |  |  |  | 25537 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:21:31:441 | [INFO] |  | OOBE | DE |  |  |  | 25537 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:18:185 | [FATAL] |  | OOBE | DE |  |  |  | 9822 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:19:186 | [INFO] |  | OOBE | DE |  |  |  | 9822 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:47:19:186 | [INFO] |  | OOBE | DE |  |  |  | 9822 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:58:563 | [FATAL] |  | OOBE | DE |  |  |  | 10207 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:59:565 | [INFO] |  | OOBE | DE |  |  |  | 10207 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:47:59:565 | [INFO] |  | OOBE | DE |  |  |  | 10207 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:48:24:091 | [FATAL] |  | OOBE | DE |  |  |  | 10483 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:48:25:092 | [INFO] |  | OOBE | DE |  |  |  | 10483 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:48:25:092 | [INFO] |  | OOBE | DE |  |  |  | 10483 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:54:20:032 | [FATAL] |  | OOBE | DE |  |  |  | 14779 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:54:21:034 | [INFO] |  | OOBE | DE |  |  |  | 14779 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:54:21:034 | [INFO] |  | OOBE | DE |  |  |  | 14779 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:15:39:774 | [FATAL] |  | OOBE | DE |  |  |  | 28845 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:15:40:775 | [INFO] |  | OOBE | DE |  |  |  | 28845 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:15:40:775 | [INFO] |  | OOBE | DE |  |  |  | 28845 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:27:33:665 | [FATAL] |  | OOBE | DE |  |  |  | 37134 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:27:34:666 | [INFO] |  | OOBE | DE |  |  |  | 37134 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:27:34:666 | [INFO] |  | OOBE | DE |  |  |  | 37134 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:49:31:860 | [FATAL] |  | OOBE | DE |  |  |  | 48667 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:49:32:862 | [INFO] |  | OOBE | DE |  |  |  | 48667 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:49:32:862 | [INFO] |  | OOBE | DE |  |  |  | 48667 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 16:05:56:669 | [INFO] |  | OOBE | DE |  |  |  | 16619 |  - 0 fatal error(s), 2 error(s)
    06/18/13 16:09:05:111 | [INFO] |  | OOBE | DE |  |  |  | 19310 |  - 0 fatal error(s), 2 error(s)
    06/18/13 16:29:47:953 | [FATAL] |  | OOBE | DE |  |  |  | 11765 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 16:29:48:954 | [INFO] |  | OOBE | DE |  |  |  | 11765 |  - 1 fatal error(s), 0 error(s)
    06/18/13 16:29:48:955 | [INFO] |  | OOBE | DE |  |  |  | 11765 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    Error Code: 34 Mac OSX 10.8.4 for Photoshop CC, Bridge CC, After Effects CC, and Flash CC

  • App Error 523

    Hey Folks,
    Im in a bit of a bother. 3 weeks ago, i went to goa for a few days off. I had switched off my phone, and when i landed, i turned it on in order to call the hotel. When i did turn it on, i got this white screen which simply said "app error 523" and gave me only one option, to reset. When i did reset the phone, it came back to the same screen, and now......thats all my blackberry does. Its a 8520 by the way. I cant put in my SIM PIN, i cant make a call, i cant plug it into a computer, i cant do anything with it basically. Its just dead.
    SO!!! Since it is still under warranty, i gave it to Jumbo Electronics, hoping theyd be able to fix it up for me. I have specifically asked them to keep my data, because i have business contacts that are vital to my work on there. Now, Jumbo called me up, and said they cant make my phone functional, without reformatting the entire device, and losing all of my data.
    Now, no offence to Jumbo, but i doubt they have the proper expertise to deal with this. As far as i can see, they are just plugging it into a PC and reformatting it like anyone could do.
    Which is why i turn to you guys. Is there any way, any at all, that i can keep my data and use my phone ever again??
    I havent ever backed it up, not that i would remember doing it, but i doubt i have. Is there any way i can fix this up??
    Please please please help me out, im so sick of this. I did nothing wrong whatsoever, and now im losing time, and money i could have been making, as well as a constant headache.
    Appreciate all your suggestions and responses.
    Thanks and Cheers,
    Gaurav

    Hi
    If you have never done a back-up of your device, then you will lose all your personal settings, contacts etc. Reformatting basically means reloading the software which will completely wipe out the data.
    The ONLY possibility is that you have connected to the PC using the Desktop manager or Software and did inadvertantly do a back-up. If you never connected them don't bother trying to find the file, if you did it has the extension .ipd and so is easy to find in a search.
    Otherwise the Jumbo guys are quite right. Sorry.
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • App Error 523 Reset

    Will somebody please help with my BB Pearl 8110 by walking me through
    the complete resolution to this problem?
    It all began by turning itself on and off, on and off.
    I checked for updates an began the update process to v 5?
    Unfortunately it must've turned itself on and off, on and off causing
    App Error 523 Reset.
    I followed other advice like hard and soft reboots? and my BB began
    Blinking 4 times then once repeatedly.
    So after going through, what I thought were the correct steps to recover
    I've once again returned to
    App Error 523 Reset.
    At this point all I want is my BlackBerry back. Forget any personal items
    I once had. I'll start all over again.
    Thanks a bunch for any help and if it helps I will surely post so.
    Scott

    Hello!
    We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
    FYI -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unfortunate that we all missed your post and did not provide any useful responses to you...but, we are volunteers and not paid RIM support folks...sometime we just miss things. But a perusal through these forums will I think show your experience to be abnormal (as far as helpfulness in these forums is concerned). But, yes, I am biased...I volunteer a lot of time here when I can.
    For the benefit of others who search and find this thread, here is the relevant KB for resolving the 523 error:
    KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App Error 523 SOLVED!!

    Did an software update on my curve to 4.5. when i tried to push a new theme on it, it reloaded a blank screen with a "App Error 523" code and a little reset button underneath it. i have tried the button many times now to have the curve reboot and give me the same error code...
    removed battery and sim card many times, and still no changes 
    found answer here http://forums.pinstack.com/tags.php?s=7f0e34587c98​5c723b0226afa10db727&tag=523 
    Message Edited by mmbois on 03-19-2009 07:55 AM
    Message Edited by mmbois on 03-19-2009 08:58 AM
    Message Edited by mmbois on 03-19-2009 10:26 AM

    this hyperlink didnt help me could you tell me how else to fix it?

  • App Error 523- Nothing is working

    Hello,
    I have a Blackberry curve 8310. Nothing is working anymore on my phone. There is this error message : app error 523. When I try to reset, it take 3 minutes of "waiting" with nothing on the screen, until the same message reappear. I also try taking off the battery for 3 minutes and put it in again, still nothing with the same message. I was wondering what can I do, and if nothing work, where can I send to phone for reparation, and how much it will cost for this kind of problem.
    Thank you,

    Greetings, and welcome to the BlackBerry.com Support Forums.
    You have some offending third party application or theme on the device causing the error.
    Option One: IF you know which third party application is causing the error, you can use the command line functions of JL_Cmder to remove the cod file from the device. That is a complicated method but the most simple if you know what to remove.
    Optionos Two: Wipe the device totally with JL_Cmder and reload the Operating System fresh. You will lose ALL data on the device, so I hope you have a recent backup of the device. 
    Read this link for details:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    Do you have a recent backup? Search your entire PC hard drive c: for any file "*.ipd" (disclude the quote marks).
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • "App Error 523" on White Screen

    I have plugged my phone into the charger after it had fully ran out of battery, only to watch the handset turn on and inform me of 4 text messages and 20 missed calls seconds before the white screen with the messaged "App Error 523" appears.
    After choosing to reset the same happens only the amount of missed calls has went up by 4. I have tried on various occasions throughout the day and it just keeps addin 4 calls each time before returning to the white screen.
    I have searched the Forums already and do not use Desktop Manager, therefore have no current back up.
    Can you suggest how I remedy this quickly without a full factory reset losing all the information as it is a works phone?
    Any assistance would be appreciated.
    Cheers,
    Neil

    Ok, don't get ahead of me and do something you will regret first, like losing your contacts.
    FIRST, make sure you have the Desktop Software installed, and backup.
    Make sure the backup completes.
    Watch where you save the backup file ("somename.ipd" will be the file format, most likely with today's date on it.
    Once you are sure you have backed up, then you want to wipe the device and reload the operating system.
    You will lose all third party applications, but those can be re-downloaded from the original source.
    You will need to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    For BBSAK, here is the link: http://bbsak.org/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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