Frustrating Capture Problem

I recently purchased a new Macbook Pro over the summer, which I love so far and have had very few problems with. Working with iMovie (pre-'08 update), however, was not really enough for me. I purchased a student version of Final Cut Express, but so far have had numerous problems with capturing. I am capturing tape from a JVC DV camera (GR-D72 to be exact), and the first problem I encounter is a message that says that the audio is out of sync with the video. When I then watch the video, every 5 seconds or so a horizontal line will run from the bottom of the screen to the top. It almost seems like a break in the tape. I don't think it is the tape or the camera, as when I capture tape in iMovie it looks perfect. If anybody has any thoughts on this I would really appreciate it. Thanks a lot.

Hi my name is Gino Amadori, Im a FCP Editor in Peru. I have the same problem with my MBP I aught it less than a month ago and when I went to edito on the field i realized that when the camera panned let or right or tilted a line apeared on the viewer in FCP 6.0.1. I paniked because we had to send the clips to Washington Straight after so I tested printing to video on my Z1 and there was no problem there, when I watched it in Quicktime with high resolution it didn't happen either apparently this is an issue with final cut pro and the new chipset or graphics card or at least thats what i'm guessing. A friend has the same problem with the exact same model of MBP and FInal cut pro he just baught it yesterday and called me straight away to let me know. I tried hooking up my MBP to my Sony Bracia 32' via HDMI and I got the same resurlts It is really frustrating. Im having my motherboard changed today at an apple reseller here in Peru and Ill let you know what happened. I thought it might have been the interlacing but yesterday night I exported the same clip in progressive and the same problem occured. It's really weired. If you know what is happening please let me know. Its hard to work like this specially when you show clients your work on your macbook pro.
Thanks for your time, and hope to hear from you soon

Similar Messages

Newly encountered capture problem

I have a frustrating capture problem that just cropped up in a system that worked close to flawlessly in the past.
Aluminum G4 powerbook, 10.4.11, 1GB
FCE 2.0.3
External hard drive: Mercury Elite Pro FW800 on powerbook FW800 bus
Camera: Canon ZR45 attached via FW400 on a PCMCIA card FW bus
In the past (i.e. about a year ago) this system has worked almost flawlessly (i.e. 1 hour captures from tape, no problem)
In the past few days I have tried to use this system, and everything works fine for 5 minutes (i.e. the camera is recognized, I initiate capture now, it writes a file). Then at 5 minutes, the disk starts making a rhythmic click at about 1/sec and FCE freezes capture. (image frozen on screen). The tape keeps going. If I hit "esc", nothing happens. I get the whirling rainbow of doom, and nothing I can do will allow me to escape. The disk keeps ticking, FCE keeps ignoring the esc. If I attempt force quit and to unmount the disk, I have to keep doing it over and over. FCE even after force quit returns, as does the disk even though in theory, it has been trashed. After a few minutes of continually force quitting FCE and unmounting the disk, things settle down. But none of the captured material is usable ("is not a movie file") in general.
As I said, this is the same configuration of interfaces, disks, computer and camera that I have used without hitch in the past.
Oh, I also used the disk utility to check the disk and it says it doesn't need repair.
This is very frustrating, because it took me about a year of fiddling with different disks and interfaces before I got a system that could reliably capture onto my powerbook, and now it no longer seems to work.
Does anyone have any insights? Many thanks in advance.

Thank you for your response. I checked and it is Mac OS Extended. As far as the actual drive manufacturer, I can't figure this out from anything on the case or in the About this Mac info (posted below). It is about 2 years old, and has not been used that much. I guess it depends on what "that much" means. I transfered 18 hours of DV to it over a month period, and then wrote out 18 disks worth of qt files and dvd files to another drive. When I run "verify disk" it says "passed verification".
FireWire Bus:
Maximum Speed: Up to 800 Mb/sec
OWC Mercury Elite-AL 1:
Manufacturer: Other World Computing
Model: 0x0
GUID: 0x1D20200920366
Maximum Speed: Up to 800 Mb/sec
Connection Speed: Up to 800 Mb/sec
Sub-units:
OWC Mercury Elite-AL 1 Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x102
Product Revision Level: 3.AA
Sub-units:
OWC Mercury Elite-AL 1 SBP-LUN:
Capacity: 465.76 GB
Removable Media: Yes
BSD Name: disk2
OS9 Drivers: Yes
S.M.A.R.T. status: Not Supported
Volumes:
Capture Disk Mercury Elite:
Capacity: 465.64 GB
Available: 105.46 GB
Writable: Yes
File System: HFS+
BSD Name: disk2s10
Mount Point: /Volumes/Capture Disk Mercury Elite

MIGO-Capturing problem-Item is not available for Excise invoice,deselect th

Hi Gurus
while doing MIGO and part 1 posting am getting following error
MIGO-Capturing problem-Item is not available for Excise invoice,deselect the item
kindly help in this
Maruthi

hi
check all settings in J1ID
or
in po did u got ur all values correctly for excise cess and hcess
if yes then check ur vendor excise details in j1id
if above setting are done properly then check ur CIN setting in spro>log gen>tax on goods movement >india>account determination >specify excise acct as per transaction/specify G/L acct as per transaction
regards
kunal

Capturing Problem with Sony TRV330

Capturing problem with Sony digital8 trv330.
I recently purchased the above camcorder from eBay for capturing old 8mm/Hi8 tapes for editing purpose. The camcorder set to A/V -> DV OUT connected with Firewire to my Power G4 and the Easy Setup was DV-NTSC. The playback on the capture window looks OK except there were no timecode in the Timecode Duration Field and the Current Timecode Field (both shown 00:00:00:00) during playback but there was timedoce in the camcorder viewfinder. When I click the Capture Now button, the capturing window show up with message “waiting for timecode ….”. I have to click “esc” to stop the capturing operation. I trash the Preferences and Ran the Disk Utility without success. I also tried the Easy Setup with DV-NTSC DV Converter as well as DV-NTSC 32Khz, nothing work.
My set up is: Mac Power G4 version 10.5.5/ F.C.E. 4.0.1/ QT7.5.5/ Startup 160 GB-89 GB available/ Scratch 350GB-277GB available. Folks, I need help. Thanks everybody.

Hi, I have a similar problem. I am trying to digitize my 8mm tapes (via firewire) using final cut express (4.0.1). Using easy setup I use DV-NTSC DV Converter and do capture now. I transfer the entire tape but notice the audio is out of synch with the video. This problem gets worse throughout the transfer process. When I use the esc to complete the transfer I get the error " The audio sample rate of one or more of your captured media files does not match the sample rate on your source tape....." So after searching around it is recommended I change the audio sample rate to 32 kHz option. However, when I do this using easy setup and picking DV-NTSC 32kHz I cannot use capture now because I have no timecode and so the window comes up with the message "waiting for timecode". Since there is no timecode this option does not work. Any suggestions? Thanks, Dan

Audio Capture problem in Mac OS X 10.7.5 in Mac mini(in Silverlight)

I got a mac mini and upgrade Mac OS X 10.6.x --> 10.7.5.
However do not hearing the audio in Webpage using Silverlight.(10.6. version doing well)
So, I found the solve this problem, that is a audio capture problem.( My device does not supported Stereo audio data).
this is the source in audio capture using Silverlight code.
CaptureSource source = new CaptureSource()
                        AudioCaptureDevice = CaptureDeviceConfiguration.GetDefaultAudioCaptureDevice()
                    try
                        foreach (AudioFormat af in source.AudioCaptureDevice.SupportedFormats)
                            if (af.Channels == 1 && af.BitsPerSample == 16 && af.SamplesPerSecond == 8000)
                                source.AudioCaptureDevice.DesiredFormat = af;
                                break;
af.Channels is always af.Channel == 2(Stereo)
--- the question is
How can I caputure audio channel mono?
If couldn`t, how can I transfered audio capture data stereo to mono?
Please answer the question as soon as possible ^^

Mavericks is a 5.3 GB file, it takes awhile to download based on the speed of your internet account.

Capture Problems with Vista

While this problem is not specific to PE4, I am hoping someone will be able to help me.
I recently purchaed a Dell XPS desktop for video editing. I am unable to capture from my SONY HDRHC7 camcorder. The new computer runs on Vista Home Premium; my old computer (never had any capture problems before) runs on XP. According to Dell, Adobe, and SONY websites, there are no additional drivers that I need to capture video.
Has anyone had similar problems? And, if so do you have any advice? Thank you.

Hi Butch,
Here is your solution from the Read Me:
Windows Vista Compatibility
Windows Vista is a brand new operating system from Microsoft and has not been available in its final form long enough for Adobe to fully certify Lightroom for use on Vista. Adobe is working hard to finalize support or Vista as quickly as possible and will deliver appropriate software updates over the launch period. Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until final testing is completed. Known issues for using Lightroom 1.0 on the Vista operating system are listed below:
Lightroom CD and DVD burning tools will not currently function
Importing files directly from a Camera or Card Reader may not function properly. Please
copy files to a local hard drive via the operating system before importing the files into
Lightroom
This may not be the answer you wanted but until the next release.........

Cannon GL2 - FCE 2 and iMovie Capture Problems

Hello Hello
I've read here that folks are having a tough time capturing with thier Cannon GL2. The device goes from NO problem to 'Can't intiate a capture because the device looses connectivity.
I tried to find a common denominator to this problem, and it seems this post regarding Quick Time Files can help? Yes?
Is this the main problem?
Anyway I'm also having connectivity issues with both iMovie 6 HD, and FCE 2
Just wondering if I should also follow the directions on this post and have my capture problems solved?
http://docs.info.apple.com/article.html?artnum=301852
BTW - I currently have Quicktime 7.0.4
Thanx

Hi Tom - Thanx for your reply!
Well, yes I have (as my profile indicates), a G5 1.8 Gig, currently with an external Lacie HD plugged in. I also have a Cannon GL2.
But before I go any further, and before I try those directions for cleansing certain Quick Time 7 Library Files, I think I figured out the dilemma.
This problem of GL2 recognition (from what I've read), is common for folks who have similar equipment, and a similar set-up as mine:
It seems (as I've also read here), that my G5 does NOT like 2 devices which require the same connection speed plugged into the 1394 Firewire Port at the same time - trying to share the same bus.
I confirmed this by disconnecting the Lacie FIRST - then booting back up - and WALLAH - the GL2 was certainly receoginzed both in iMovie 6 HD, and FCE 2!
I also further resolved the issue by buying a 'cheaper' Cannon Camcorder - the ZR500.
Now I can actually share the Lacie HD in the Fire Wire Port with this slower connection speed camcorder. And a further benefit is giving my GL2 a rest when it comes to 'capture only'
Does all this make sense?
If so, perhaps I've already discovered stuff that other folks already know ...
Thanx
Mike

Premiere Pro CS5.5 Batch Capture Problems

Hi,
I'm sorry for the repost, but the older questions I can find on this topic won't allow me to reply and they were never answered (last post several months ago).
I'm having the batch capture problem with Premiere Pro CS5.5. Capture with device control works great when single capturing. When I log clips and attempt to batch capture, though, I get the "capture failed: device not found" error in my capture log. I have checked through the FAQ and the complete premiere manual on batch capturing. I've set my device (still using a Canon XL1) and even checked the video size...it matches that of my project (someone on another forum mentioned that this could be an issue). I have had no luck.
Could anyone tell me if this issue has been resolved, or redirect me to a resolution?
Thanks in advance for any help!!
Steve

I have encountered this problem if the current tape position is beyond the last recorded point when you start the batch capture or if any "OUT" points are beyond the last recorded position or if the capture spans any unrecorded portions of the tape. I always thought it was my camera but maybe it is a PPro issue.

ZIU timecode/capture problems

This is issue we've been struggling with for a couple months now, originally thinking that it was an FCP version problem. Now we have been running FCP 5.1.2, Tiger, and QT all at their latest versions still no improvment.
The problem is we shoot a tape with our SONY HDV-Z1U and log the clips in FCP. When we go to batch capture many of about 25% of all these clips have capture problems. Final Cut detects timecode breaks and captures 2,3,4, sometimes 15 versions of these labeling them clip, clip-1, clip-2, etc....
You can actually see these wierd glitches and jumps on the camera LCD and on the FCP capture window. Sometimes the camera will rewind itself over and over trying to find the proper IN on the tape.
It seems like someone out there has had to run across this issue because this is such a common camera and such a common task. I'm almost worried that it's a camera problem and I don't even know where I would go to ask about something like that. I have not been albe to find any documentation that this model camera has TC problems.
Please, help or point me in the right direction it must just add a couple years to my life!!!
Thanks.

I have a ZU1 and I occasionally encounter this problem, but it's usually one clip out of say 25 or 30 on a given tape. I'm never sure what causes the problem and if I simply skip the problem clip I can sometimes go back and digitize just that one last clip.
I do know the ZU1 seems to need plenty of pre-roll in the front of the tape, but I'm assuming that's not the problem. You're using new, high quality tape, correct? Have you tried a simple head cleaning on the ZU1.

Is there going to be a Solution for the Capture Problem?

I've noticed that it is not only me but Final Cut Pro is not capturing video properly, it should not be so hard to capture from my camcorder(PV-DV51), when I hit log and capture the program just quits, after reinstalling, deleting preferences, the Firewire dock is able to see the camera, I can capture with IMovie for crying out loud! so the only question left, is do I have to upgrade Quicktime 7 player to the full version? because I did not find the upgrade in final cut studio package so do I have to purchase separately?
Thanks for the help

"The capture problem" is not, AFAIK, striking any number of folks. At least I've not heard of it. If you're running Final Cut Studio 5, there's not a separate serial - it's a gestalt thingie upon install.
FCP uses QuickTime to do its capturing (iMovie does not). You might try reinstalling QuickTime (don't skip any steps). Go to /Library/Receipts. Trash all QuickTime related .pkg files (Don't worry, you're only deleting receipts so that a full install will take place). Go to http://www.quicktime.com/ and download the latest installer and run it. Reboot.
post back,
Patrick

FX5900XT-VTD128 capture problem

Hi,
I read the many posts about capture problems but did not recognise my issues.
I just got FX5900XT-VTD128 and I am trying to get it to capture with WinDVD creator (bundled). WinDVD would start but then it would hang without listing any capture device.
I installed the latest WDM drivers from the nVidia site (2.20_wdm-vivo.exe)
Device manager list the following devices under sound, video and game controllers:
- nVidia WDM A/V Crossbar (12-2-2003)
- nVidia WDM Video Capture (universal) (12-2-2003)
The multimedia tab in control panel show the following under "devices"
under "Video Capture device" --> -Microsoft WDM Capture
After reading the posts, I suspected a WDM driver problem so I did the following:
1- removed both nVidia WDM devices from device manager
2- removed Microsoft WDM Capture from multimedia devices
3- removed nVidia WDM drivers with Driver Cleaner
I rebooted and confirmed that no nVidia WDM devices were present in Device manager and that no WDM capture device were present under multimedia capture devices.
I re-installed nVidia WDM driver 2.20 and rebooted. Windows plug and play recognised both nVidia WDM devices and installed drivers for it.
When I checked, both Device manager and Multimedia capture device were back as they were before the driver re-install yet WinDVD still hang when I click "capture" (Window is still alive, I can kill WinDVD manualy but I would then not be able to restart it without first rebooting).
I tried Flycap and VirtualVCR with no better result, they hang.
I am using Win98 SE on a Gygabyte GA-7N400-l motherboard with AMD Sempron 2400+ CPU and 512MB RAM. I have no other card in the PC.
I am using nVidia driver 66.94 from the file: "66.94_win9x_english.exe"
Any insight would be greatly appreciated.

also refer to this post....5900 Video Capture
its name is fx900xt capture and got 5 thumbs on the forum title for easy to find....

Capture Problems with DV using CS5 Prem on 2010 MacPro

Hi
I have the following
- 2010 Mac
- dual 6 core cpu model
- 48G
- 2 x Cav black 2tb drives in stripe for scratch and a SSD for boot
- 5870 primary card and gt120 as a secondary
I am trying to import a bunch of old DV tapes on a Panasonic NV-MX300 camera via Firewire (i do have a 400 to 800 firewire converter). Although there isnt a definition for this camera in the CS5 config it looks to pick up the essence ie standard dv etc.
When I import a tape it starts up ok but being an older unit et al playback glitches every now and then (slight pixelation etc). The timecode looks to be intact from start to finish. The problem is when premier encounters a slight glitch it stops the capture.....so I have to then kick off recording for a new clip where it left off etc etc etc. I have deselected things like stopping on dropped frame etc.
Now if I use iMovie to do the import it goes through no problems even with the same glitches being there.
Is there a setting Im missing, is it CS5 being overly sensitive?
Thanks in advance.
Jim

Hi Jim, frustrating is the right word. Currently I've reverted to
capturing on our old Canopus card and then bringing the AVI file into
CS5. Technology...
tx for your response - I will let you know if I get an answer.
regards, h
Hans van der Veen
[email protected]
Mobile      +27 (0)83 462 0477
Tel           +27 (0)44 272 4414
Fax          086 210 5065
59 El Dorado, Buitekant st
PO Box 1366; Oudtshoorn; 6620
www.grandstreetstudios.co.za
www.hansvanderveen.co.za
http://hansvanderveen.wordpress.com/
Skype name: hansvdveen

Capture problem HDV720p25 - picture too fast, sound o.k.

Hi everyone,
I have the newest version of Final Cut Pro and Mac OSX. I want to cature HDV 720p25 material from a JVC HD101.
The software starts the camera and capture the material - no Problem.
But the captured film in final cut pro has 50 fps and runs too fast! The sound is correct.
Any ideas? I Hope so...
Thanks a lot for your help.
JAN

Hi, I'm not sure what information to give you other than it's a G5 running 10.4.11. Drives I'm not sure about and it is connected using a firewire that is showing up fine in the "About this Mac" window. Here is what it says there:
Maximum Speed: Up to 400 Mb/sec
ELURA70:
Manufacturer: Canon
Model: 0xE
GUID: 0x8500009F154D
Maximum Speed: Up to 100 Mb/sec
Connection Speed: Unknown
Sub-units:
ELURA70 Unit:
Unit Software Version: 0x10001
Unit Spec ID: 0xA02D
When I select "Capture" the video on the camera, which is connected through a rear FireWire port, doesn't come on the computer screen. The picture reads, "Preview Disabled." The picture does appear on the camcorder itself and the run times on both the preview box and the camcorder are in sync with one another but there is no picture on the computer screen of the video I'm trying to import. When I put the camera in play and press now the the black screen pops up and reads, "THIS OPERATION COULD NOT BE COMPLETED THERE IS NO VIDEO." I can mark in and out points for clips but if I select clip FCE states that there is no video so it can't be completed.
After doing searches on the web it seems like this is a very common problem. I tried trashing the preferences, reinstalling the program, and upgrading Quicktime to 7.3. At this time I'm getting very frustrated and it seems like such a common problem and the people who have this it seems like they are never able to fully fix it because its an odd bug of some kind. Thanks for your assistance.

Capture Problem (av-1) - Mac OS Extended formatted drives

I've got a bit of a stumper. I've been trying to capture some video. (I'm backing up all my Hi8 tapes to DVD.) I have no size limit enabled. The time limit is set to 30 minutes. When I finish, FCP stop the capture and creates the capture files. I have one 4.1GB file (Untitled) with the movie and sound and another 780MB file (Untitled-av-1) which is not playable. The movie file plays with quick time and is able to be edited with FCP. But, the other file does nothing. If I delete the second file, the first movie becomes unplayable and uneditable in FCP.
I searched this issue. I do not have Norton AV or any virus protection software. All my drives are formatted MacOS extended.
I don't know why else this extra file is there? Anybody know? I've captured files before and this did not happen. Strangely it's happening now.

Well, you did mention...
so I don't understand why it's (apparently) running into a problem peculiar to FAT32-formatted drives
I kind of had to assume at that point the source drive was the one you formatted as Mac OS Extended two years ago, and the target drive was FAT32. If not, then I'm not sure why you mentioned FAT32 at all.
In that same thinking, error code 0 is directly related to FAT formatted drives.

HDV Capture Problems in FCP 5.1.1

We are using a Sony M10U HDV deck to capture footage in Final Cut Pro. Recently, on all 3 of our systems, the tapes seem to be coming in with a TON of time code breaks - and at each FCP creates a new clip. In a single 60-minute tape I will end up with 40+ clips. Not very convenient for multi-cam editing. We've been using the deck since FCP 5.0 came out over a year ago and have not had this issue in the past.
I can't seem to recall any particular software update that we might have done on the Powermacs at the same time that could have caused this. (For awhile, two systems were on 5.1 while the other was still on 5.04 and all had the same issue). I've tried skipping the Sony deck and digitizing straight from a camera with the same problems. I've tried different firewire cables too.
Also, if I play the tape straight to an HD monitor from the deck or a camera there doesn't appear to be any time code breaks or drop-outs. If I downconvert and capture as DV, everything captures fine with no timecode breaks reported. It only seems to be HDV related.
Short of clearing off and re-formatting my hard drives, (I currently have 4Tb of data and I'm not sure where to go with it all) I'm running out of ideas on what else to try.
Has anyone else experienced this issue?
I'm running:
FCP 5.1.1
Mac OS 10.4.6
Quicktime 7.1.1
Dual 2.7Ghz G5
8Gb RAM
GeForce 6800 GT
Xserve RAID 5.6Tb
Thank you.

Perhaps you have updated Quicktime recently?
If so, try a full quicktime reinstall.
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
Good luck.
x

Frustrating Capture Problem

Similar Messages

Maybe you are looking for