Frustrating Error ID 10000 on App World

I have started to get app world purchase rejections (ID 10000) on my PlayBook. All methods I can use to pay are in good standing. The problem is either with app world or Digital River.
Either way, it is RIM's issue, because I'll be changing platforms to Android or Apple if RIM won't take my money.
I've seen several references to this issue on various forums, with no real track record of successful resolution.
If there is anyone out there who has run into this and beat it, please advise!
Thanks

Thanks, but we're way past online documentation, sadly. I have accounted for the small set of possibilities listed in that piece.
I've looked up this issue, and on the infrequent occasions this problem pops up on a forum such as this, direction to RTFM has typically not resulted in success.
If anyone has direct experience solving this issue, I'd appreciate hearing from them.
I have sent an email to appworld support. If I get successful resolution from them, I'll post it here.
Thanks.

Similar Messages

Error Message on BlackBErry app world

Hi
Can anybody assist with my blackberry curve 8520, I bought it a few months ago,when I try to log on to Blackberry App world, I get an error message that says "An error has occurred.Please try again later" it is frustrating.
Thanks

Hi and Welcome to the Community!
Please search this site for that exact error message...there are tons of threads on that, and all of the information available is already within those threads.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Torch 9810 error 80002 after updating App World

Hey after I updated Blackberry App World to 7.0, it prompted me to update my blackberry I.D, and I recieved error 80002. It said that there wasn't a compatible version of Blackberry I.D. for the newest app world. You would think that if RIM sent me an update for app world, it would also have the proper update for blackberry I.D. Are there any downgrades available so I can make this go away? Or, is there anything I can do to keep App World 7.0?

Hi and Welcome to the Community!
Here are KBs that discuss very similar errors:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problems everywhere, Installation Plug-in App World ERROR, Installation cellular app world problem HELP!!!!!!!!!!!!!!!!!!!!!!

Hello everyone!
I'm new around here and I registered solely and exclusively to help me I'm desperate! well I tell you my problem, I have a 9300 with virgin mobile plan but they only work with Opera Mini, well last week I desactualizo the whatsapp and try updating but the "App World" says that he also has to be updated. Obvious is the comment "And because it was downloaded over WiFi" ok my phone does not have wifi is damaged.
So I need a solution that implies that it can be downloaded via USB is installed from the pc.
Sorry if it is not understood but google translator is a severe **bleep**
Happy thank you very much all day!
Oh and I forgot when I try to download to install the Web Plug-In fails me and not let me install it

just go to the blackberry website and download the blackberry app world plugin...then connect the device and download the apps thru usb cable

Install error 0003-0005 for app world on playbook.

App. World for my playbook, has this error message when trying to install an app:
Install error (0003-0005) there was a problem during installation. Please try again,
Help!! It's been like this for awhile now. Anyone else having this problem?

I'm having the same problem, but changing the date to say 2014, rebooting, then back again isn't working.
Anyone know anything else I can do?
Fixed: Delete your wifi connection, then re-add it and it works.
Wadi

How to fix the BB error ID update for App World.. Stem by Step Guide..

http://www.blackberryapps.byethost17.com/

The RIM solutions work worldwide, the issue is not specific to South Africa.
There are hundreds of posts in the forum on this issue... mainly on OS5 devices.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error Id: 30702 on my app world

hi guys. can somebody help me. i am encountering an error everytime i make downloads on my app world. it states "There is an issue with the current session. Please login to continue. (Error Id: 30702)" i have already changed my blackberry id username and password but still an error occur in my app world. please help...thank you.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot access blackberry app world from icon

i have the unlimted package which allows me access to blackberry app world, however, when i go to the icon i keep getting an error message saying blackberry app world is having trouble connecting to the server and verify network connections.
my service carrier suggested deleting the icon and reinstall it, but when i try to do that, i get a message saying blackberry app world has already been scheduled for deletion and deletion will occor when handheld is restarted. but when i do restart, it is still there.
please help.

Hi,
Try this, might help...
Do a battery pull restart....take out the battery when ur BB is ON...keep it that way for 1-2 mins n then reinsert the battey n let ur BB start...
with regards
simply abhik...
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

Upgraded app world - login problems

I've upgraded my app world. But now when I go into app world, it says a blackberry id is needed. But when I click yes. It says there is an error connecting to the app world server and I must log in. But it doesn't give me the option to log in so I cannot access my world or download any apps. I have already re-installed the app world but nothing helped. I have a Curve 9300. Please help, how do I fix this?

Hey bron86,
Welcome to the BlackBerry Support Community Forums.
Try clearing your App World cache as shown in http://t.co/NJTF9J2 and reboot your device by pulling the battery.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

9900 App World 10000 message - give me the license key now.

If I only knew that App World is so unstable... App World company did charge me for IM+ Talk, but I saw only error 10000, no license key. I was waiting for several days and nothing happened (I thought if thee error encountered it could be monitored by accounting or administration of App world) - nobody contacted me and send the license key.
Then I contacted SHAPE, vendor of IM+ Talk.Tha's what they said:
Managing Blackberry AppWorld purchases is out of our scope, sorry.
If you encounter any difficulties with purchase, please visit
Blackberry AppWorld support site.
http://us.blackberry.com/support/blackberryappworld.jsp
So i'm still waiting for the license key, please feel free to contact me, you have my e-mail., I can provide you with phone number if needed. I will not try to play with App World anymore, only wait for the license key, as you charged me already.
Moreover I would really expect better support, as this forum sometimes goes on maintenance (this is my second attempt to write you here).
I case nothing happens I will need to ask my bank (issuer of the card) to run investigation on this case.
Thank you,
Sergey
WBR,
Sergey

Does this BlackBerry device have the BlackBerry Data Plan on your mobile provider account? Are you able to use Email and BlackBerry Messenger fine?
More info for you:
Article ID: KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

App world problems - stalling and error id 31203

Can someone explain the error id 31203 for me please!!
I have been unable to access app world. All other functions are fine. I have tried on several different networks and always the same. When I download a free app a green circle spins infinitly and with paid apps I get the message above
My blackberry id is working fine.
I have tried from my pc and got an internal server error.
I have tried hard restart, I have tried security wipe.
None of this has helped.
This is a new PlayBook and app world has never worked.
I have tried contacting blackberry support but they have refused to help, I bought my PlayBook in a UK store in Ireland and was told that the PlayBook should not be available in Ireland, my warranty is invalid and basically was advised to go away! I have spoken to other users in Ireland who have had no problems at all so the fact I am in Ireland doesn't seem to be it.
At this point I am very frustrated and wondering can anyone help or should I go buy an iPad or galaxy tab?

KB24127

Error while downloading app from Blackberry app world.

Hi,
I have BB curve 9380 OS 7.0
I always got an error while downloading app from appworld
1. Through my PC, BB 9380 connected through USB. The error is
Your device is being accessed by another application on your computer. Please close all other browser windows and try again I have tried a lot no progress.
another error sometimes I used to get is Content protection enable disable it.
2. Through my 9380, wifi configured, while accessing through smartphone web browser, after Login to appworld it prompts an error. Cookies disabled in your browser. Please enable it to continue.
But in browser options -> Accept Cookies -> check box is checked up.
Request you guys please help me to get rid from this embarrassing errors. Since 8 months when I have brought this curve 9380 I haven't got an opportunity to install a single apps.
Help is an part of appreciation.
Thanx,
Vikas Thakur

Hi vikasthakur232 and welcome to the BlackBerry Support Community Forums!
Have you tried installing BlackBerry App World via your BlackBerry Browser? You should be prompted to install it when accessing www.blackberry.com/appworld from your BlackBerry Brower.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Error - Blackberry App World Is Not Working

Hello plz I really need an urgent help please. For weeks now my blackberry app world is not opening. It's giving me this message. ( an error has occurred and blackberry world will be close. Try waiting few minutes and reopen blackberry world) please what can I do so I can open my BlackBerry world again. Plz help me. Am using a Z10 and u can't delete it and reinstall it

Although this is an old thread, I encountered this error message a couple of days ago on both my old Q10 and new Classic. After I verified that the BlackBerry World website was not down, I searched for a solution.
The BB tech rep told me to turn off the WiFi and try to connect over the data connection. It worked. Then she told me to turn off Data Services and try to connect over WiFi. It worked.
After fits and starts, the solution was simple: Turn off and WiFi and turn it back on again.
I hope this helps others.

Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

Hi,
Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get
1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get
2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
I have tried rebooting my device no of times it does not work.
I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
For information Content protection is not eabled the encription is not ON in my hand set
Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
I need to install few apps which was there in my earlier BB so please help.
Best regards,
Shaibal Ghosh

Hello shaibalghosh,
Welcome to the Community,
As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check
encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps
World.
Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
Try installing OTA .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Error message when trying to access Blackberry app World. HELP!!!!!!!!!!!

I am a first time blacberry user and i thought everything was going great, u know it takes a few days to access all the new gadget's on your phone. Well i have had my phone for months and not one time have i been able to access my app world from my phone i continually receive and error message after i input my log in information in. It is a complete waste of my monthly charges not being able to have full access to my phone. Please somebody help me

Hi and Welcome to the Community!
With the hundreds of possibilities, it's a pity you didn't provide the actual error message that you are seeing. Please provide the complete and exact error message, including all punctuation.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Frustrating Error ID 10000 on App World

Similar Messages

Maybe you are looking for