Frustrating Phone Upgrade issue

We need help with phone upgrade issue we encounter when BestBuy associate process our upgrade. Associate is saying we are not eligible but we have not done any phone upgrade since Jan 2011. Our ATT mobile service was established with BB in 2009 and we only upgraded 2 phones in Jan 2011 thru BB. The only recent change in January 2013 was a change of responsibility between my spouse and me since my company has a better employer discount thru ATT. No change and per ATT, no contract and we should be able to upgrade in any retail store. But BB keeps telling us we have issue with ATT and can do our upgrade only with ATT Corporate Store. Our mobile account is a regular family plan account as originally established with BB and just like any BB customer, have employer's discount attached. I don't understand how BB system communicates with ATT system so it is hard for me to explain to ATT what "error message" BB associate is receiving. It has become so frustrating with BestBuy telling us to check with ATT and then for ATT to tell us that there is no issue at their end. We have been a loyal BB customer with all major appliances bought from them including protection plan. The least they can do is work with their ATT representative to figure out between themselves what the issue is. Here we are willing to give both companies our business with new phones and new contracts and no one can help us out.

LTGee -
I am very sorry to hear about this. I am going to send you a Private Message to collect some information from you to see if we can get to the bottom of this. To check your private messages, ensure you are logged into the forum and click on the envelope on the upper right hand side of the forum.
Thanks!
Jesus|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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4.3 upgrade issues - battery drain, unstable WiFi, freezing, wake-up lag/freeze

I've been (also) experiencing issues since my Galaxy S3 was pushed the 4.3 update on the morning of 1/11/2014. The worst is the battery drain - losing more than 50% of battery life within 4 hours of 100% with only minor texting during that time - with the charging process taking nearly 3 times longer to fully recharge. The moment it's removed from the power cord, it drops to 98%. This was not happening before update.
Today, I called Verizon's technical support who recommended a factory restore. Since I read endless posts/experiences of this not resolving the issues, I chose not to take that path and to work with Samsung to understand when a fix would be pushed. After 45 minutes on the phone with Samsung explaining the issues as if they'd never heard of such problems with the update - I was told that I clearly had water damage to my battery which was causing all of my issues. Sure, and everyone else who owns an S3 in these forums has the same water damage. Of course, the moment I asked to speak with the Samsung rep's superior, our phone connection grew dim, sputtered as if it were a bad mobile connection, and suddenly disconnected.
I experience the "Unstable Internet Connection" to WiFi when no other phones have issues with these networks. They're the same networks I've always used - but since the update, they're now "unstable".
The lag to wake up when I receive a call or text sometimes takes 10 swipes and a few freezes before it finally unlocks.
I've downloaded no new apps since the upgrade, yet apps I used regularly prior to the upgrade now randomly freeze on me, requiring me to remove the battery to restart the phone.
Unless Verizon is willing to let me out of the 2-year contract since I'm not able to use my phone in the manner to which we'd agreed in that contract, they had better start acknowledging a large-scale problem with this update and work dilligently with Samsung for a speedy resolution. Just seems odd that this update was pulled back in November for these exact issues, yet Verizon chose to allow it to be pushed to their S3 users in January without resolution from Samsung. Gee, wonder if it's so we'll all upgrade to the S5 as it's release is a few months off. Hmmmm.
http://www.sammobile.com/2013/11/18/samsung-delivers-official-statement-regarding-galaxy-s3s-android-4-3-update-issues/

I agree, the upgrade is awful. All I can do is complain publicly and if all of us do, maybe something will be done sooner.

Upgrade issues OBIEE 10g to 11g along with OBIA upgrade

Hi,
I have to upgrade OBIEE 10.1.3.4.1 to OBIEE 11.1.1.5 along with OBIA 7.9.6.1 to 7.9.6.5(Informatica 8.6.1 to 9.0.1) at my client location and I have very little knowledge on it. and want to know/have help documents for upgrade.
And if anyone in the forums involved in upgrade please list the errors/issues occured during upgrade and after upgrade.
1. OBIEE 10g to 11g upgrade issues??
2. OBIA OBIA 7.9.6.1 to 7.9.6.5 upgrade issues along with 10g to 11g??
3. Informatica 8.6.1 to 9.0.1 upgrade issues??
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Edited by: Jay on Apr 11, 2012 9:11 AM

HI Jay,
We cannot explained thread list here, If you get any errors plz post me,will try to help out.
This is oracle document link - This document has given step by step with screen shots upgration for 10g to 11g ,Please refer the below link.
http://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/bi/bi11115/upgrade/upgrade_to_11g.htm
http://obieemanu.blogspot.in/2011/05/rpd-upgration-from-10g-to-11g.html
http://docs.oracle.com/cd/E21764_01/upgrade.1111/e10125/ua_command_line.htm#ASMAS149
Award points it is useful.
Thanks,
satya

Phone Upgrade Date Extended in Mid-Contract

OK, I know I'm searching for an answer I'll never have answered, I get it. Verizon can and will do whatever they want. There is latitude when you're the big dog. Woof on the little guys. Or customers, because there are always more of them.
We're four months away from our contract renewal date. We're smartphone users, and are adding our two kids to the account in the coming months. Once we add the kids, we're probably worth a total of $220 - $230 per month to Verizon, so we're not important at all. Again, I get it.
For the first 16 months of our current contract, like those of you who renewed at about the same time, we're were dangled a November 2013 phone upgrade date. 20 months, as has always been the Verizon customer retention strategy. As you all know, that got changed. In mid contract period.
Again, I get it. You changed it because legally you could. But, why? Don't give me the standard line I've heard a thousand times, that to bring the phone upgrade date in line with the contract renewal date makes sense. I don't care if it makes sense. It's wrong to change what you've been offering contracted long-term clients for over a year simply because you can. Go ahead and change it if/when we renew again, of make it clear to new clients as they sign up for another two years. But to change it mid-contract on customers you've had for more than 10 years, like us, is slapping us in the face. Ha ha, we did this because we could, we made a little extra money off of you, and you can't do anything about it.
Marketing retention strategy discussions, like the one that had to be held before Verizon made this call, are fascinating events. You know someone in that room was saying, "uh, guys, this may not be a wise idea"... but then again, maybe not.
I guess time will tell. In our geographic region, ATT and T-Mobile have just expanded their 4G coverage to cover what Verizon used to have all by themselves. In March we'll decide who to go with.
But then again, we're just little guys. Who up until now have been at the mercy of the big dog. Woof.
There. I feel better now.

Nice responses, all, and thank you. I guess it's good to know you're not entirely alone, even if for something as hopefully-far-down-the-list-of-important-stuff as a cell phone contract.
OK, I work in marketing. Which is why this whole scenario is so interesting to me. I have an attorney next to me who was laughing at me for taking time to vent, even though he admits - and this is for you, Ann154 - companies do get successfully sued all the time for extending offers in writing (on the web, or in print, as does apply in this case) that go beyond the scope of the original written contract. Verizon is simply betting that no one will care enough to do so. And I guess they've been right, and soon, it will all be irrelevant. Again, the big dog woofs.
And to Jonathan at Verizon - thanks for reaffirming the most fundamental and age-old marketing rule - when you know you can't really respond, always fall back to the company boilerplate statement. It will work more times than not for most. I tell my clients the same thing all the time.
But all of this is still bugging me. Which means as a marketer I'm probably developing a conscious. Which means I better find a new career soon.

IPhone 6 and Bluetooth phone connectivity issues with my vehicle: this is how I fixed it.

With so many threads on this topic, I wanted to detail the steps I took to fix my iPhone 6 Bluetooth issues regarding connectivity to my vehicle and handsfree calling. My phone was pairing with my vehicle without a problem and syncing my contacts and call history but when I attempted to make a call (from either the phone or the vehicle screen) the audio went out and I could not hear the call either through the vehicle speakers or on the phone. The call was going through but I was unable to see it on my vehicle screen and/or hear it either the phone or the vehicle screen.
Based on my research and what I have learned so far, the people having problems are those who restored their new iPhone 6 from an iCloud backup from a previous phone, rather than setting up their iPhone 6 as a new phone. I did an iCloud restore from my previous 5s running iOS 8.
First, I am a Verizon customer and I enabled Advanced Calling on my line. After I requested that this feature be added to my line, under “Cellular” settings on my iPhone, I enabled LTE voice & data.
Next steps:
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2) Forget/remove the vehicle from the phone Bluetooth settings;
3) Soft reset the iPhone;
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If that does not work…
6) Perform a factory reset, erasing EVERYTHING from your phone and set it up as a new iPhone rather than restoring from a backup.
Resetting the network settings seems to be working for some people. It did not work for me. I tried it a few times with no result. I did the dreaded factory reset, paired the phone with my vehicle and had all of my Bluetooth functionality back and was able to use the handsfree phone with zero issues.
I was on the phone yesterday multiple times with Apple, Toyota Entune, Verizon and my Toyota dealer. Verizon blamed Toyota Entune, Toyota Entune blamed Verizon and my Toyota dealer blamed Apple. Nobody had a clue how to fix this issue or what was causing it. I don’t know the exact reason why the previous iCloud backups are killing the Bluetooth connections, I just know what worked for me and I thought it was worth sharing.
Good luck.

The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.
2011 Lexus ES350
2011 Subaru STI
2012 Mercedes E350.

Report generation toolkit upgrade issues

I have created multiple vi's in that utilize the previous report generation toolkits specifically using the Generate Report Get Data to Modify.vi and the Generate Report Set Modified Data.vi. Obviously the report reference has now changed in 8.6's version of the report generation toolkit and these vi's do not exist in the 8.6 library anymore. What vi's do I need to replace these functions with to make this code work. Can anyone tell me what the work around is to solving this problem. This is a picture of the code.
BJD1613
Lead Test Tools Development Engineer
Philips Respironics
Certified LV Architect / Instructor
Attachments:
code.JPG ‏92 KB

Hi BJD1613,
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In this case, the specific references do exist in the report generation classes; however, since they are private, they cannot be accessed by VIs outside the respective classes. A temporary workaround for now is mentioned in the following KB 4OOCSJ4M Getting References in Report Generation Toolkit 1.1.3 with LabVIEW 8.6.
This was reported to R&D (CAR# 123064) for further investigation

Can I delay my phone upgrade until like September for the iPhone 5?

My family's contract is supposed to be renewed this June or July, and so we would get the phone upgrade prices on new phones. I've been thinking about getting the iPhone, but I've heard that the iPhone 5 should be released sometime this fall. And since it's only a couple months longer for the new phone, I'd rather get that. So I'm just wondering, even if the 2-year contract is supposed to be renewed in June or July, is there any way to delay the upgrade until the fall so I can get the iPhone 5 at the upgrade price rather than the full retail price? If there's a number I could call to find this out, please leave either the number, or where I can find the number on Verizon's site.
Any information would be greatly appreciated. Thanks very much, and obviously there's no real rush on this.

Each line on a family account has a seperate contract and upgrade date. The different lines can be upgraded at different times depending on their upgrade eligibility. Your eligibility never goes away once you become eligible, until you use it to purchase a subsidized phone from Verizon.
If you are eligible for upgrade in June, once you reach that date, you can upgrade at any point after that. The same goes for the other lines on your family account.
The primary line on the account should have one last NE2 credit to use toward their upgrade, and that will expire 6 months after becoming eligible (JUST the extra discount, not the actual ability to upgrade)
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EHP Upgrade Issue - Java Stack

Hi,
Our Source System at NW 7.0 SP13 and we are upgrading the system to EHP1 SP03.
Upgrade failed at Downtime > DEPLOY_ONLINE_DEPL phase.
Error log:
Sep 9, 2009 10:11:51 PM [Error]:                       com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:863) [Thread[main,5,main]]: Exception has occurred during the execution of the phase.
Sep 9, 2009 10:11:51 PM [Error]:             com.sap.sdt.jspm.unattended.RequestController.addContextInfo(RequestController.java:178) [Thread[main,5,main]]: Deployment of queue sapjup-queue completed with error
JSPM version is 7.01.3.0.15. Current JSPM log directory is /usr/sap/XPD/JC00/j2ee/JSPM/log/log_2009_09_09_16_09_42.
Sep 9, 2009 10:11:51 PM [Error]: com.sap.sdt.sapjup.tools.sapjupjspm.SAPJupJSPMRapiAdapter.createAndLogRapiException(SAPJupJSPMRapiAdapter.java:698) [Thread[main,5,main]]: The deployment of the queue failed.
Sep 9, 2009 10:11:51 PM [Error]: com.sap.sdt.sapjup.tools.sapjupjspm.deploy.SAPJupJSPMDeployer.deployList(SAPJupJSPMDeployer.java:68) [Thread[main,5,main]]: Could not execute deployment of stack file /usr/sap/trans/EPS/in/XPD.xml.
Sep 9, 2009 10:11:51 PM [Error]:      com.sap.sdt.j2ee.phases.PhaseTypeDeploymentManager.execute(PhaseTypeDeploymentManager.java:519) [Thread[main,5,main]]: Error while executing DeploymentManager phase with action deploySlot. Check the log files for the specified action.
Sep 9, 2009 10:11:51 PM [Info]:                         com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:906) [Thread[main,5,main]]: Phase UPGRADE/DEPLOYMENT_BASED_UPGRADE/DEPLOY_ONLINE_DEPL has been completed.
Sep 9, 2009 10:11:51 PM [Info]:                         com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:907) [Thread[main,5,main]]: Start time: 2009/09/09 22:09:42.
Sep 9, 2009 10:11:51 PM [Info]:                         com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:909) [Thread[main,5,main]]: End time: 2009/09/09 22:11:51.
Sep 9, 2009 10:11:51 PM [Info]:                         com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:910) [Thread[main,5,main]]: Duration: 0:02:08.248.
Sep 9, 2009 10:11:51 PM [Info]:                         com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:911) [Thread[main,5,main]]: Phase status is error.
I went through the following link , proceeded with option 2, But still getting same error.
Portal Upgrade Issue
Please advise the resolution for the issue I have.
Thanks in advance
Regards
Srinivas
Edited by: Srinivas Dasari on Sep 10, 2009 5:48 AM
Edited by: Srinivas Dasari on Sep 10, 2009 5:48 AM

Issue resolved

Upgrade issues list needed

Hi,
We're currently on 4.6b and going to upgrade to ECC6 with unicode I'm trying to compile a list point taken care converting to unicode from ABAP technical point of view. Does anyone have such a list?
Some points i shortlisted are :
1) Use GUI_UPLOAD and GUI_DOWNLOAD rather than WS_UPLOAD and WS_DOWNLOAD.
2) Structures or table headers that contain non-character data need to be identical when moving, comparing, selecting into, updating from, etc.
3) OPEN DATASET filename IN TEXT MODE FOR INPUT ENCODING DEFAULT.
I know there are others. Any help would be appreciated.
aRs

Check the below links
http://www.sapfans.com/forums/viewtopic.php?t=268386&highlight=upgrade+issues
http://www.sapfans.com/forums/viewtopic.php?t=263434&highlight=upgrade+issues
http://www.sapfans.com/forums/viewtopic.php?t=261051&highlight=upgrade+issues
http://www.sapfans.com/forums/viewtopic.php?t=253316&highlight=upgrade+issues

Errors in Forte 3.5 -Upgrade issue

hello ,
We are having a frequent disruption in the communication SO which has an
externalConnection Class. Did anything change in 3.5? We did not have
these errors in 3L!
After these erros, we have a mutex locking problem which leaves our
application hanging.
Any help will be greatly appreciated!
thanks
suma
Here is an Excerpt of the log file
Task 9: extConn4030a808.Write: 194 bytes written to 10
INFORMATION: Network partner closed connection. This usually means the
process at the other end of the wire failed. Please go look there and
find
out why.
Class: qqsp_DistAccessException
Error #: [501, 152]
Detected at: qqcm_HoseFSM::ReceivedClose at 2
Error Time: Thu May 24 09:16:29
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
"MerlinWindows_cl41", pid 23406 on node laxrc2 in environment laxrc2.
INFORMATION: Error parameters for Set:0 Msg:0:
Class: qqsp_DistAccessException
Detected at: qqcm_HoseFSM::ReceivedClose at 1
Error Time: Thu May 24 09:16:29
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
24-May-2001 09:16:47: VH.G.G..GUIT/GUI0/PLAXRC172.23.4.401/../..;PGYX;
Task 9: extConn4030a808.Write: 233 bytes written to 10
INFORMATION: Network partner closed connection. This usually means the
process at the other end of the wire failed. Please go look there and
find
out why.
Class: qqsp_DistAccessException
Error #: [501, 152]
Detected at: qqcm_HoseFSM::ReceivedClose at 2
Error Time: Thu May 24 09:16:47
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
"MerlinWindows_cl41", pid 23406 on node laxrc2 in environment laxrc2.
INFORMATION: Error parameters for Set:0 Msg:0:
Class: qqsp_DistAccessException
Detected at: qqcm_HoseFSM::ReceivedClose at 1
Error Time: Thu May 24 09:16:47
regards,
Suma Venkatesh

-----Original Message-----
From: Venkatesh, Suma
Sent: Thursday, May 24, 2001 2:39 PM
To: '[email protected]'
Subject: Errors in Forte 3.5 -Upgrade issue
hello ,
We are having a frequent disruption in the communication SO which has an
externalConnection Class. Did anything change in 3.5? We did not have
these errors in 3L!
After these erros, we have a mutex locking problem which leaves our
application hanging.
Any help will be greatly appreciated!
thanks
suma
Here is an Excerpt of the log file
Task 9: extConn4030a808.Write: 194 bytes written to 10
INFORMATION: Network partner closed connection. This usually means the
process at the other end of the wire failed. Please go look there and
find
out why.
Class: qqsp_DistAccessException
Error #: [501, 152]
Detected at: qqcm_HoseFSM::ReceivedClose at 2
Error Time: Thu May 24 09:16:29
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
"MerlinWindows_cl41", pid 23406 on node laxrc2 in environment
laxrc2.
INFORMATION: Error parameters for Set:0 Msg:0:
Class: qqsp_DistAccessException
Detected at: qqcm_HoseFSM::ReceivedClose at 1
Error Time: Thu May 24 09:16:29
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
24-May-2001 09:16:47: VH.G.G..GUIT/GUI0/PLAXRC172.23.4.401/../..;PGYX;
Task 9: extConn4030a808.Write: 233 bytes written to 10
INFORMATION: Network partner closed connection. This usually means the
process at the other end of the wire failed. Please go look there and
find
out why.
Class: qqsp_DistAccessException
Error #: [501, 152]
Detected at: qqcm_HoseFSM::ReceivedClose at 2
Error Time: Thu May 24 09:16:47
Exception occurred (locally) on partition "MerlinWindows_cl41_Part8",
(partitionId = F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105, taskId =
[F2E11800-5003-11D5-BF99-AE145F2AAA77:0x105.7]) in application
"MerlinWindows_cl41", pid 23406 on node laxrc2 in environment
laxrc2.
INFORMATION: Error parameters for Set:0 Msg:0:
Class: qqsp_DistAccessException
Detected at: qqcm_HoseFSM::ReceivedClose at 1
Error Time: Thu May 24 09:16:47
regards,
Suma Venkatesh

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We have recently upgraded our instance from 11.5.9 to 12.0.4 in Windows 2003 server.
We are unable to login to forms after upgrade, however we are able access self service responsibilities without any issues.
We are getting APP-FND-01496 when we access any forms responsibility. We have tried all possible metalink notes with no luck.
Any help to resolve this issue will be appreciated.

Duplicate thread ...
R12 upgrade issue:Not able to login to forms**please help
Re: R12 upgrade issue:Not able to login to forms**please help

ECC 6.0 EHP-4 upgrade Issue in phase MAIN SHDRUN/ALTNTAB FILL were negative

Hi Basis Expert,
while doing ECC 6.0 EHP-4 Upgrade in MAIN_SHDRUN/ALTNTAB_FILL phase we are getting the following issue please help us.
Checks after phase MAIN_SHDRUN/ALTNTAB_FILL were negative!
Last error code set: BATCH JOB RDDNT2MT FAILED: Error(s) found in the log(s), accumulated in "ALTNTFI.ELG".
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Check the JOB RDDNT2MT (SM37) successfully running and all the job finish without any error.
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Thanks

Hi,
> 2EETG011 "No shadow system""(environment parameter)""auth_shadow_upgrade"
> 2EETG011 "No shadow system""DB-connect not against shadow tables !"
>
It looks from your log that shadow system is not able to connect to database. Please check your shadow system. Check below link as well:
http://sap.ittoolbox.com/groups/technical-functional/sap-basis/ecc-6-upgrade-issue-in-phase-altntab_fill-1556272
Thanks
Sunny
Edited by: Sunny Pahuja on Oct 15, 2010 1:27 PM

Phone Connectivity Issues

While I love the iPhone, I've been having some problems with the actual phone portion of this little device.
I drop 2 - 3 calls a day (in areas that AT&T states there is coverage).
Callers complain of an echo problem on their end which I can also hear on my end at times.
I loose service at times which causes me to put the phone into airplane mode and back or even power it off to restore.
Has anybody else had similiar problems. Wondering if I need to make another trip to the apple store for support.

The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.
2011 Lexus ES350
2011 Subaru STI
2012 Mercedes E350.

Upgrade issues list

Hi All,
I was wondering if anyone had a list of Upgrade issues (most likely, from ticketting system) to the 5.0 system.
Thanks

Hi mark,
Can u please send me the upgrade issue list to this email address
[email protected]

Contracts and Phone Upgrades

I have been a long-time Verizon Wireless Customer, and recently got married. My wife and I were looking into combining our separate Verizon Wireless Contracts into one contract. If we combine them, does that change the date that she or I would be eligible for a phone upgrade?

Doubtful this can be done. If one of you has a contract longer than the other the shorter of the two could finish out there contract and then be picked up on the others account.
Of course putting them on the account may be tricky but I am hopeful that customer service could integrate the cell number to your account or hers. The situation may be simple to ones reasoning, but breaking a contract will result in early termination fees.
One of you could add a line then use it that way, but do you want to lose your phone number? Again that pesky ETF for the one leaving. Maybe a trip to a Verizon Wireless Corporate Store may be the better solution than telephone assistance.
Good Luck

Frustrating Phone Upgrade issue

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