Frustration and Non-cooperation with BT

I have been thinking about changing my broadband for a while as I realised I am paying quite a bit for just my broadband. I saw the deal with BT so thought I would go with them and get phone, tv and broadband in one.
However, I found I couldnt get tv because of my connection and I couldnt get infinity because of my area/connection. So I had to settle for a package that would only, in the end, save me a mear couple pounds a month as it didnt work out much cheaper after I actually worked it out (another advertisement misleading).
So I placed this order, but DIDNT get a mac code because the broadband I was with werent available (phone lines closed). SO, I didnt ask them to switch or anything.
The next day, I ring my current provider and they offer me a new deal which is far better than anything BT offered and they were much more friendly. So, I changed to that and they said They would also pay my line rental!
I am already paying line rental with BT and have been for some time, but I wanted to cancel this as it was far too expensive for the charges and took out the new 120 year saver line rental. But Orange said they were paying it now, so I wanted to obviously cancel the order and everything I did with BT the DAY before and as I hadnt official switched or verified my acccount, this should be okay.
OR NOT! I rang up BT the same day and they said that they had taken my £120, I couldnt get it back and I would have to pay it!!! Even though Orange are paying it.. so they are getting two payments of line rental for ONE HOME!
The woman was very un-coperative and would point blank not understand or sympathise. She also could not understand how orange were paying it for me.. something that they should surely know and take into consideration.
I am a parent and I am not on a high income so obviously, I want the best and cheapest deal, the most polite customer service and I can't afford to pay £120 when I now do not need to as my current provider is paying it for me for this year. I am not very confident in dealing with my phone and braodband and packages and do not know much about this world so I need the most help. I feel taken advantage of and let down by a company which is supposed to be supportive.
I am stressed and very very upset and annoyed by this.
What can I do to cancel everything I have with you and get my £120 which I NO LONGER NEED back?
Dawn

Hi Dawn_steph
Welcome to the Community, I'm sorry for the problems you're having.
Drop me an email using the contact us form in my profile. You will find the web address for this form in the section 'about me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Lucreate not working with ZFS and non-global zones

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# lucreate -n patch20130408
Creating Live Upgrade boot environment...
Analyzing system configuration.
No name for current boot environment.
INFORMATION: The current boot environment is not named - assigning name <s10s_u10wos_17b>.
Current boot environment is named <s10s_u10wos_17b>.
Creating initial configuration for primary boot environment <s10s_u10wos_17b>.
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Updating boot environment description database on all BEs.
Updating system configuration files.
Creating configuration for boot environment <patch20130408>.
Source boot environment is <s10s_u10wos_17b>.
Creating file systems on boot environment <patch20130408>.
Populating file systems on boot environment <patch20130408>.
Temporarily mounting zones in PBE <s10s_u10wos_17b>.
Analyzing zones.
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WARNING: Device <tank/zones/APP> is shared between BEs, remapping to <tank/zones/APP-patch20130408>.
WARNING: Directory </zones/DB> zone <global> lies on a filesystem shared between BEs, remapping path to </zones/DB-patch20130408>.
WARNING: Device <tank/zones/DB> is shared between BEs, remapping to <tank/zones/DB-patch20130408>.
Duplicating ZFS datasets from PBE to ABE.
Creating snapshot for <rpool/ROOT/s10s_u10wos_17b> on <rpool/ROOT/s10s_u10wos_17b@patch20130408>.
Creating clone for <rpool/ROOT/s10s_u10wos_17b@patch20130408> on <rpool/ROOT/patch20130408>.
Creating snapshot for <rpool/ROOT/s10s_u10wos_17b/var> on <rpool/ROOT/s10s_u10wos_17b/var@patch20130408>.
Creating clone for <rpool/ROOT/s10s_u10wos_17b/var@patch20130408> on <rpool/ROOT/patch20130408/var>.
Creating snapshot for <tank/zones/DB> on <tank/zones/DB@patch20130408>.
Creating clone for <tank/zones/DB@patch20130408> on <tank/zones/DB-patch20130408>.
Creating snapshot for <tank/zones/APP> on <tank/zones/APP@patch20130408>.
Creating clone for <tank/zones/APP@patch20130408> on <tank/zones/APP-patch20130408>.
Mounting ABE <patch20130408>.
Generating file list.
Finalizing ABE.
Fixing zonepaths in ABE.
Unmounting ABE <patch20130408>.
Fixing properties on ZFS datasets in ABE.
Reverting state of zones in PBE <s10s_u10wos_17b>.
Making boot environment <patch20130408> bootable.
Population of boot environment <patch20130408> successful.
Creation of boot environment <patch20130408> successful.
# zfs list
NAME USED AVAIL REFER MOUNTPOINT
rpool 16.6G 257G 106K /rpool
rpool/ROOT 4.47G 257G 31K legacy
rpool/ROOT/s10s_u10wos_17b 4.34G 257G 4.23G /
rpool/ROOT/s10s_u10wos_17b@patch20130408 3.12M - 4.23G -
rpool/ROOT/s10s_u10wos_17b/var 113M 257G 112M /var
rpool/ROOT/s10s_u10wos_17b/var@patch20130408 864K - 110M -
rpool/ROOT/patch20130408 134M 257G 4.22G /.alt.patch20130408
rpool/ROOT/patch20130408/var 26.0M 257G 118M /.alt.patch20130408/var
rpool/dump 1.55G 257G 1.50G -
rpool/export 63K 257G 32K /export
rpool/export/home 31K 257G 31K /export/home
rpool/h 2.27G 257G 2.27G /h
rpool/security1 28.4M 257G 28.4M /security1
rpool/swap 8.25G 257G 8.00G -
tank 12.9G 261G 31K /tank
tank/swap 8.25G 261G 8.00G -
tank/zones 4.69G 261G 36K /zones
tank/zones/DB 1.30G 261G 1.30G /zones/DB
tank/zones/DB@patch20130408 1.75M - 1.30G -
tank/zones/DB-patch20130408 22.3M 261G 1.30G /.alt.patch20130408/zones/DB-patch20130408
tank/zones/APP 3.34G 261G 3.34G /zones/APP
tank/zones/APP@patch20130408 2.39M - 3.34G -
tank/zones/APP-patch20130408 27.3M 261G 3.33G /.alt.patch20130408/zones/APP-patch20130408

I replied to this thread: Re: lucreate and non-global zones as to not duplicate content, but for some reason it was locked. So I'll post here...The thread was locked because you were not replying to it.
You were hijacking that other person's discussion from 2012 to ask your own new post.
You have now properly asked your question and people can pay attention to you and not confuse you with that other person.

How can the symbol and non-English diacritical marking, etc accessed with combinations of letters and functional keys prior to Snow Leopard be achieved in Snow Leopard?

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> One didn't need to dig around in font libraries, change font
> preferences, etc.
It hasn't worked like that since the Early Chalcolithic (ie, System 7 or thereabouts).
You've already got plenty of answers. Briefly (and grossly oversimplified),
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- To inspect the actual key codes, use a utility such as Key Codes.
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- To inspect the full complement of glyphs of a font, invoke Character Viewer (also accessed with the Special Characters command).
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- For a more detailed look, use a utility such as UnicodeChecker.
- The default keyboard layout depends on your Mac OS X localisation.
(Keep in mind that there's no need to stick with the default layout; choose whichever one makes sense to you, given your language, habits, and proclivities. Mac OS X comes bundled with quite a few, including some obviously designed for the huddled masses of refugees from the Dark Side, who, in their wretched ignorance, have the unmitigated gall of labelling our native ways "really uncomfortable". Oh well, this, too, shall pass.
If none of the supplied keyboard layouts fits your needs -- if, for instance, you write your emails in Etruscan -- go out on the 'net, you'll find quite a few. Or write your own with Ukulele, it's not really all that difficult.)
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- Use Character Viewer to enter the odd character not available in the current keyboard layout.
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A few interesting layouts bundled with Mac OS X have already been mentioned. Let me add three.
- Dvorak: several layouts based on the Dvorak keyboard. It is claimed that the latter is more productive and lessens RSI risk.
- US Extended: based on QWERTY, it offers a more extensive set of diacritics (eg, caron, breve) via dead keys.
- Unicode Hex Input: also based QWERTY, it allows input by Unicode codepoint (in hexadecimal), so it's the most extensive layout of all; eg, to enter the character "Parenthesized Number Twelve" (U+247F), hold down Option, type "247f", release Option.

Frustration and Non-cooperation with BT

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