FRUSTRATION with ipod update

I have tried and tried to up date my iPod with no success and am now on the verge of tears trying to figure out what to do.
I can't re-install my iTunes with the cd I received with my iPod because it says that a newer version is installed, but I can't get rid of the newer version as it wont un-install.
When I plug in my iPod it automatically goes to set up mode which I had done over and over.
Is there a telephone number of a person at Apple that I could call and speak with???
I am so at a loss and very frustrated.
Thanks for letting me rant.
Opal

Well, that may be all well and good in theory. I am usually able to get it into disk mode, but when I connect it to my computer to restore it, iTunes won't recognize it. The iPod display goes from disk mode-check mark to disk mode-circle/slash without iTunes being able see that anything is there...in fact, while it's plugged in, iTunes locks up until it's unplugged. WHATS THE DEAL!!!!

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Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there

Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there...Apple...PLEASE update and give us back the old version of iTunes...

Pull down View > Show Sidebar. This will give you back the same functionality of iTunes 10.x.x.

IPod Cannot be updated or mounted with ipod updater or itunes

Every time i try to update my ipod on itunes i either get "The iPod "Tdunks iPod" cannot be updated. The disk cannot be read from or written to." or i will get "The iPod "Tdunks iPod" cannot be updated. Required file not found." When i try to use ipod updater i get " Can't mount iPod" I have an ipod nano 2gb black version and am runnign windows xp with the newest itunes and ipod updater.

try this, change the drive letter of the ipod this can sometimes solve your issue change it to "M" or something like that this is how to change it, Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
iPods- 4gb Balck Nano, 60gb Black 5g}{Black Moto Razr}{PSP}{iPod Radio Remote Windows XP <img src="http://www.filehigh.com/serve/1/6566.gif"align="right"</span>

Any known problems with iPod Updater 2006-06-28?

I was wondering if anyone's had any issues with their iPods since updating with the iPod Updater 2006-06-28.
Thanks!

I was a fool. I refrained from updating because I knew better than to try to fix something that isn't broken, but I was hungover and upset about the fact that whenever the headphones cord wiggles my ipod pauses. I was convinced for the split second in between two throbbing beats in my head that perhaps the new update would give me an option of shutting that aspect of the ipod off. Woe is me.
Now 10 gb of my music is unavailable. The ipod just skips over it. It didn't delete the files, they're all still there, I just can't play them; not on the ipod nor on the computer (not original computer for ipod). In Itunes an exclamation point shows up in the first column whenever I try to play certain songs, but there is no information about what is wrong. If I go to info on these songs there is no entry for Profile: Channel: or Encoded With:, unlike the rest of my songs that still work.
Any hope of recovery?

Trouble with iPOD Updater's "Restore" option

Hi,
I bought a 30 GB iPod with Video on 13th Jult 2006. While checking out the "Restore" option on the iPod updater Software,I have got stuck. The iPod "Restore" is going on since last 2 Hours ! Is it correct ? I am getting "Do not Disconnect" screen since last 2 Hours !
Even the the iPod updater software is showing the following message since 2 Hours ---
"Can't Interrupt restore process. Application will be closed when the restore process is complete." And, both the "Update" & the "Restore" buttons are grayed out.
What should I do now ?

hiya!
these are the best documents to start with with that error message:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

Need help with iPod updater

I recently downloaded the iPod updater for my iPod Nano, but everytime i try to open it, it doesnt come up. I tried downloading the iPod updater a second time, but still the same results. I click on it, and the little hour glass shows up as if its about to open but then it just goes away and the app doesnt open. If someone can help me with this problem it would be greatly appreciated.

Just out of curiosity, did you download the correct version of the updater - i.e., the Windows version versus the Mac version? Just had to ask.
Dennis

Problem with iPod Updater 2006-08-28

Hi,
It seems that there is a bug in this version of the iPod Updater. I didn't know where to post so I came here as this problem may be the related to the fact that I use it on my Nano 1Go.
When I restored my iPod, the iPod Updater created a void SysInfo file :s
So this was a problem to test stuff like iPodLinux.
I had to restore it with the precious version on the CD (2006-03-23) and then make an update with the 2006-08-28 to keep the SysInfo file.
Is it normal ?
Could someone warn apple of this bug ?

I was a fool. I refrained from updating because I knew better than to try to fix something that isn't broken, but I was hungover and upset about the fact that whenever the headphones cord wiggles my ipod pauses. I was convinced for the split second in between two throbbing beats in my head that perhaps the new update would give me an option of shutting that aspect of the ipod off. Woe is me.
Now 10 gb of my music is unavailable. The ipod just skips over it. It didn't delete the files, they're all still there, I just can't play them; not on the ipod nor on the computer (not original computer for ipod). In Itunes an exclamation point shows up in the first column whenever I try to play certain songs, but there is no information about what is wrong. If I go to info on these songs there is no entry for Profile: Channel: or Encoded With:, unlike the rest of my songs that still work.
Any hope of recovery?

Help! iPod won't work - started with iPod updater

Hi,
I tried updating my iPod nano today as suggested. It installed and everything fine. But when I tried updating it, it gave me an error and I couldn't use my iPod. So I tried restoring it with the updater.
Nothing worked. The "Do not disconnect" sign is up all this while. So I try restarting my computer. The DNDisconnect sign is still on but now.. nothing works. I can't do anything with it and iTunes does not even recognize it. I don't even have the iPod sign on My Computer. So I disconnect it, against my better judgement. And it gives me the exclamation sign and tells me to go to the Apple Support site.
I do.. and I follow the 5 Rs. I start by resetting it. This brings me into the Disk Mode which is where I'm stuck at now. It won't exit even when I try restarting it. I've reinstalled the updater AND iTunes and nothing seems to work still. Everytime I connect it to try to restore it with the updater, it says Service error.
Help.......?

If you get a message with iPod Service Error please see if either of these two links are helpful:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod appears in Windows Explorer but does not appear in iTunes
Regards
Colin R.

IPod Mini failed with iPod Updater 2005-06-26 & iTunes 4.9

Has anyone experienced iPod mini first generation failing completely (running low on batteries) after installing the iPod Updater 2005-06-26 & iTunes 4.9?
My iPod mini showed "Low battery sign please recharge" after being fully charged shortly after I installed the latest updater and iTunes 4.9. My iPod mini would show low battery status after playing 5 minutes or less. After several attempts to reinstall the latest update and iTunes software, I resolved the issue by reverting back to the original iPod Updater 2004-04-28 and iTunes 4.5. Now my iPod functions as before with the expected battery life.

Yeah, I didn't download it for that reason. I like my itunes the way they are. My iPod didn't work with the other one. So, I restored it. I don't plan to change my iTunes until i know for sure the new one is fool proof.

Smart Playlists are fixed with iPod Updater 2006-01-10

Hello Podders, Resident Furball here...
iPod Updater 2006-01-10 restores dynamic updating of Smart Playlists on the iPod
iPod Updater 2005-06-26 disabled the onboard dynamic updating of Smart Playlists on iPods older than the Nano and Gen5. This feature can now be restored using iPod Updater 2006-01-10.
We held lengthy debates about this issue on Discussions (here, here and here), as well as the iLounge thread that sparked a dedicated website.
However, we are glad to confirm that the latest iPod Updater resolves this issue, as I was informed by email from Apple Level 2 Support, and as tested by some of our long-suffering Gen4 and Pod Photo users. The Apple KB article on Smart Playlists has also been updated.
Since the threads that I started have now been locked down to reflect resolution, I'm posting this just to confirm that everything now appears to have been resolved, and I would like to thank everyone here on Discussions for their patience and excellent troubleshooting in diagnosing this problem. Thank you to everyone who posted Feedback, those of you who took the time to phone Apple, and also to Apple Level 2 Phone Support for their assistance in escalating this matter up to US Engineering.
Happy Podding everyone!
Kind regards,
Gopha.

Hello folks, Resident Furball again...
Many folks have now reported that Smart Playlist functionality has been properly restored to the iPod.
However, some folks have been reporting that Smart Playlists containing Podcasts are still coming to grief.
From what I have seen reported, the firmwares prior to the Updater 2005-06-26 that broke Smart Playlists had the ability to dynamically update Podcast-containing Smart Playlists, but this functionality has not been restored in the latest 2006-01-10 that has fixed 'simple' Smart Playlists.
I don't use Podcasts myself, so if you would like to know more, please refer to posts from Vibeeen and Tutackhamen who have described the continuing issue in detail.
In the meanwhile, I have drawn the attention of Level 2 Support to these reports, and recommend that you continue to submit appropriate Feedback if you are affected by this quirk.
Kind regards,
Gopha.

Error 1906? error with ipod updater

I installed itunes 5 , pc/itunes no longer recognizes ipod. tried to download the 9-06 ipod updater. installing it, it gets as far as registering the product then, i get this message:
error 1906. Failed to cache package C:\WINDOWS\Installer\1bab014.msi. Error -2147286775. contact your support personel.
retry or cancel.
retry gets same result.
cancelling gets:
error 1603 Fatal error during installation.
ANY HELP? PLEASE?

anyone help? please??

Trouble with ipod updater

My ipod hasnt been recognized by itunes so i've been trying the 5 r's. I've tried all but restoring my ipod and none of them have worked. So i installed the updater just now and it doesnt work. It says there ''Ipod service erroe''. Does anyone now how to fix it? or have any other suggestions on how to get itunes to recognize my ipod?

hiya!
these are the best documents to start with with that error message:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

New issue with iPod update 1.2

So I just got off the phone with applecare and the guy said that with all the issues that have just come up with the ipod and 1.2, this one he hasn't heard of. Any of you have it? here's the issue:
When the ipod (5 gen 30G) is turned on the screen "scrolls" like a ticker screen in times square in New York. The whole screen shifts from right to left. Sometimes all the horizontal lines of pixels don't scroll all together and it results in a "smeared" look making it unreadable. If the lock is on, it stops. If I scroll the wheel clockwise or counterclockwise the whole screen "scrolls" right to left faster. The faster I spin the wheel, the faster the screen moves. Tried everything with applecare and they can't get it to stop. It occurred IMMEDIATELY after installing the 1.2 update. (as a matter of fact while it was resyncing the red circle with the line thru it started moving across the screen).
Anyone else encounter this?
Tom

Try doing a restore, and if that doesn't work, you may need to return/exchange it.

IPod nano stops reformatting with iPod update!

Ok, My ipod got the dreaded grey folder screen when I tried to update it's software. I uninstalled everything iPod and reinstalled the stuff with the CD that came with it. It said it needed to be formatted so I click Yes. during the process, it just stopped formatting.
http://img204.imageshack.us/img204/9798/pod4rk.png
HELP APPLE!!!!!

Hi Jackstoner,
Welcome to Apple Discussions
You might want to look at Knowledge Base Document #301267 on "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod.
Jon
You may also be interested in iPod - Service FAQ
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

Unhappy With iPod Update

Quick question I hope can be resolved....I just updated my iPod video (30G) with the most recent update (3/23/06, I believe). Unfortunately, I didn't realize that the update would change the nature of the backlight settings, making it impossible to turn on or off at will. Due to the times and locations I operate my iPod, I really do need this feature back...is there any way to "undo" this update or somehow re-gain complete control over the backlight? Thanks for any suggestions!

I just restored the iPod using the 1/10/2006 updater, is that what you mean? The songs and playlists are all gone now, but the backlight setting is still the same. Any thoughts?

FRUSTRATION with ipod update

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