Frustration with multiple answers on when I'll get  my pre-ordered iPhone 4s

I ordered the 4s on 10/7 and received my confirmation email at 6:18 CST. Did not receive it on 10/14 as stated in the email. Have talked to three customer service reps last night and this morning with different answers. The first said that my order wasn't received until 5:30 on the 7th and I would be receiving it on the 21st......not good enough. I asked for her supervisor and after a 13 min hold, the sup said that there was nothing she could do. After some additional "conversation", she said that she would call around today and see if she could get me one locally. I called back this morning having no confidence that she would find one, the customer service rep said "you were told last night that you would be shipped one to be delivered Monday." She could give no tracking number. Which story do I believe? Verizon has always been great...till now. Do I believe that I will get one Monday or do I try find one locally? Is this a sign that the company is falling apart? Do I start dumping my stock?

When apple sends you an email stating that you phone is shipped.
That is the only way.

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