FSRM test email send error server 2012

Hi,
we have an SMTP relay on a diffrend 2012 server that works with other applications
but when I configure FSRM and try to send a test email I get an error:
A File Server Resource Manager Service email action could not be run.
Error-specific details:
Error: IFsrmEmailExternal::SendMail, 0x8004531c, Failure sending mail.: Unable to read data from the transport connection: net_io_connectionclosed.
I found somthing similar but this is for an onsite exchange
http://itshi-tech.blogspot.com/2012/03/fsrm-failed-to-send-test-e-mail-due-to.html

Hi,
It could be caused by SMTP authentication issue. A similar issue is discussed in following thread:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/a34f5b5e-7786-4417-aea4-d704fd48bcd5/file-server-resource-manager-fsrm-email-notification-validation
Specifically please test to create a new receive connector with "New-ReceiveConnector".
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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rick wrote:
When I try to use my office laptop ( btconnect) at home ( btinternet ) I can receive mail but not send. An error '0X800CCC80' comes up. This error code is not traceable via the BT website.
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I apologise if this has been on the forum before, I could not find it.
I have been on BT BB for 2 months and on 24th Oct I found I could no longer send email, I get a 550 error.
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Solved!
Go to Solution.

sambat2000 wrote:
I apologise if this has been on the forum before, I could not find it.
I have been on BT BB for 2 months and on 24th Oct I found I could no longer send email, I get a 550 error.
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This, rather cryptic, error message from BT Internet's SMTP servers means that the Sender's email address is not recognised by their servers. This usually happens if the sender is in an email domain which is not registered through BT Internet (ie is registered with a different ISP/hosting company).
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