FTP login attempt timesout when coming from the www

hello there, let me describe the problem i am having
my seperate department under our university has our OSX Server running smoothly. Everyone is able to pull up webpages from withing the university, as well as from the outside, this is GOOD.
from within the university i can login through an FTP connection to upload things and whatnot..., HOWEVER from outside the university this is not possible, the login attempts always TIMEOUT.
now the reason why i am quite confused about this is because the webpage displays without a problem from outside the university, the FTP login however does not work.
what might be the problem here?
any help is real greatly appriciated.
Thanks, gregor.

Hi guys,
I had the similar problem:
Login via client tools worked fine
Manual login via InfoView also no problem
Kerberos-ticket was created in the background
But when acitvating vintela SSO for InfoView I could see in stdout.log that no username was passed:
"[Krb5LoginModule] user entered username: @MY_DOMAIN.COM"
As there was no real error message it was hard to figure out what the problem was. The solution itself was to simply add the server-URL to the Intranet-pages in IE. This is described in several guides but I think it's good to document what happens if this is not done correctly
Regards

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