FTP user conection error message

Hi
I apologize if this threat not belong here, but we're having problem with a client interface (Z) with FTP transfer, show this message:
"User ftperp has no access authorization for computer 10.240.0.15"
Where we can check this user(FTP) was created for??
Thanks in advance.

Where we can check this user(FTP) was created for??
I interpret the error as saying, the user ftperp does not have authorization to access host 10.240.0.15.
So, connect to host 10.240.0.15 and check this user, if necessary change password to that used by your Z program.
Nelis

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