FTTC Cabinet 10 meters away from me and enabled ?

Hi I seem to have a problem the exchange I'm connected to is (Polegate) and it says it's been enabled since may 2012. However i am unable to order bt infinity and haven't been since its been enabled , I live in a new build and the cabinet is approx 10 meters away from me! I went to the site sales office and asked them if they knew anything about FTTC and they said its already been enabled. So please can someone double check as lots of my friends from polegate can get infinity and it's very frustrating because my speed is about 3mb. My postcode is bn266fb it sometimes does not recognise on website due to the houses being new . Many thanks

hi enter your phone number in to this checker it is the only one used by BT and all other providers it is the only site that gives current information
http://www.dslchecker.bt.com/adsl/ADSLChecker.Tele​phoneNumberOutput
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