Full Annual Membership to 12-Month Pre-Paid Membership

Question

I'm thinking of joining the $30 Creative Cloud Full Annual Membership on the first year (since I have CS3) and switching to the 12-month Pre-Paid Membership (through Amazon) on my second year. I know that that the Full Annual Membership will be $50 per month after the first year, so I figured I can just pre-paid $600 for 12 months and not worry about it every month.
Are there any consequences if I go about this route? What steps do I need to do to make sure the transition will go smoothly? (Do I need to deactivate/uninstall all the Adobe products and contact Adobe to cancel the current annual membership? or Do I just simply input the new pre-paid product key?)

Answer 1

Hi there!
In your case, I'd highly recommend switching off auto-renewal once you've purchased your annual membership. You can make changes to your Creative Cloud subscription on the My Account page on Adobe.com: https://www.adobe.com/account.html Just click on "My subscriptions and services" in the far right column. Once your full annual membership commitment ends, go in and make sure your annual membership has fully expired and does not automatically renew. Then all you have to do is purchase your 12-month pre-paid from Amazon and make sure you use the same account information you used in your first subscription.
The only fee that you could encounter in this process is if you decide to cancel your annual memberships early: (taken from the Creative Cloud FAQ)
If you decide to cancel a 3- or 12-month prepaid membership purchased at a retailer or online store, you will receive a refund of 50% of the value of the time left on your membership. To cancel your membership, contact Adobe Customer Service.
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.
So make sure your full annual membership does not renew after your commitment date!
After your annual membership expires or is cancelled, the applications you have installed will be deactivated and you won't be able to use them. You don't need to uninstall and reinstall them - you'll just need to enter your new subscription information in the Application Manager the next time you reopen the applications.
If you have any issues with this process, or want more personalized help, you can always contact Adobe Customer Service: http://helpx.adobe.com/contact/