Full bars, 3g connected, but cant access internet

please help me, i'm using TELKOMSEL (indonesian) i have data plans, and it's 4gb, the thing is, as i said Full bars, 3g connected, but cant access internet, i tried to access google using safari, chrome, but still the same message, network not available, those things.... PLEASE HELP ME..

It sounds like a poor data connection. I get the same thing when I try to use AT&T here in my house. It shows 4G and 3 bars but I get little to no data at all. If that is what is happening to you, you can try another carrier if there is one.
Here, I can get LTE at my house and about 10-15Mbps on T-Mobile. Switching carriers can make the difference.

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