Full-motion Video

OK, I have cerated a number of chapters in an onlien tutorial
and they are all working fine. But now I am creating one chapter
that will need to utilize a long (20-30 secs.) of full-motion
video. When I do the capture, and switch over to full-motion (F9),
it appears everything is fine. I switch back (F10) and then end my
recording.
The first issue is that Captivate breaks up the full-motion
section into several segments, resulting in a visible glitch
between them when playing back. (I am also finding that the program
crashes frequently when working with full-motion, so I am saving
and restarting frequently.)
But the real problem comes in playback over the web. There
seems to be a problem in the file picking up the swf video at the
right moment and I am sometimes seeing nothing but a black screen.
If I play the file a few times, then it seems to load and play back
OK, but is there anything I can do to ensure a consistent playback?
Thanks!
bobby

Hi Ray,
You are experiencing "normal behavior" for the use you are
putting Captivate to. It was never designed as a full motion video
capture tool. I won't argue whether or not the marketing people
ever said it was capable of doing what you say you bought it to do,
but I really doubt they would make a claim that everyone knows is
not true ... if you can find something official from Adobe
asserting that, I'd sure be interested in seeing it.
The full motion feature was intended to be used to
demonstrate 2-3 second drag-and-drop operations, or use of a
scroll bar action of about that duration. In addition, you stated
you are capturing at 1024x768 size, which is an image of truly
gigantic proportions - adding to the full motion load you are
already throwing at the product. Could it be that another product
is better suited for what you want to do? I'd consider that
seriously because you are asking more of Captivate than I believe
it can deliver on anything but a machine designed for 2015
processor speeds with infinite resources.
It is especially sad that you own and used Captivate 1.0.1,
then spent an additional 30 days using the Trial version of
Captivate 2.0 ... but are just now finding it doesn't do what you
thought it should do. Again, sorry for your trouble.
.

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