Full optimize Failed when scheduled

Hi everyone,
I got an issue with a full optimize package in SAP BPC 7.0 MS when scheduled.
The package admin_Optimize i use is the standard one. They are no overlapping package scheduled at the same time.
When i manually run the package for a Full optimize on one application it works.
When i manually run the package for a Lite optimize on one application it works.
When i schedule the package for a Lite optimize on one application it works.
When i schedule the package for a Full optimize on one application the package failed and stay stuck. Then the application stay unavailable.
This issue takes place in the production environment so i can't make a test during the day. and some people are using the application very early in the morning so they stay stuck in the morning.
Have you ever meet this issue ? What can i do ? What could be the test ?
Best regards,
Paul

When i start the full optimize by hand it's working fine (But we are supposed  to launch it at 4h15 in the morning so i would prefer to schedule it !)
Are you receiving any error message or actually the statusof package show that was not completed and no erro mesage is provided?
The package stay stuck, it never ends even after 4 hours. We are obliged to kill it.
Did you check tbllogs durin the time when the package is running ? It can provide very usefull information.
Yes we did, nothings appears in this table ... all the other package are correclty recorded even the LiteOptimize that is run 30 minutes after ... byt the way this Lite optimize doesn't failed.
Also please check the event viewer from BPC servers during the period when the full optimize was running.
No error  related to bpc. But i had an error 45 minutes before related to Osoft data manager

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    when we are importing orders into Order Management and if the available promise date is greater than Request date then scheduling fails with the message"Scheduling failed: Cannot meet request date or latest acceptable date Available Date:" The order is booked and the ATP items have schedule ship date Null and in the same order I have non ATP items with schedule ship date
    Is there a way to populate the Available promise date when Scheduling fails without ATP override.
    thank you for your time

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