Full-res photo and video backup is still not avail...

I got this feature before but yesterday I reset my phone then this feature is not avalable. What to do??
I got now first screen but I want second screen.
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Screenshot (13).png ‏157 KB

Check if your Skydrive app is up to date, as well as all system apps. The easiest way is to use the Lumia Pusher app - free in the store.

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IPhoto got videos my phone doesn't and that i need. when i synchronize my photos including videos they are still not getting on my phone. i need help...

iPhoto got videos my phone doesn't and that i need. when i synchronize my photos including videos they are still not getting on my phone. i need help...

You aren't running iOS if you are using iPhoto, or a Classic operating system. Go to Apple menu -> About This Mac and find out what you really are running, and then use this link to post in the right place:
http://discussions.apple.com/docs/DOC-2463

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Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
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Full-res Photo & Video both is still not available...

I got only photos + videos backup feature in the phone but yesterday I reset my phone then only photos backup feature is available.
What to do??
I also check the phone update & app update via lumia pusher.
Please solve my problem asap as I want backup of videos.
Attachments:
Screenshot (13).png ‏157 KB

Have you taken any videos with your phone since the reset? If not, take one now and check the backup setting again.

IPhone 6 photo and video retrieval after restoring backup from my old iPhone 5 unit

Hi,
I was so excited to use my new iPhone 6 and started taking photos and videos with it. Not to mention that the photos and videos were of my all-time favorite artist during his much-awaited concert . When I got home, I forgot to download all the media files first to my desktop before performing "restore backup" via iTunes so all my old iPhone 5 settings could be duplicated in my new iPhone. Now, I can only access the photos/videos taken from my iPhone 5 in my iPhone 6. Not sure if I could still retrieve the new photos/videos taken recently using my iPhone 6 when they seem to have been overwritten by my old iPhone files. Please help.
Thanks!

Correction: the message that iTunes hangs at for hours on end was "Waiting for changes to be applied".

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Im not quite sure how I got into this situation but I have fried my Iphone app photo and video library. This demonstrates itself in 2 ways
1. The above error message when I attempt to play videos older than a certain date.
2. Photos older than a certain date - appear to be grainy suggesting that only the thumbnails are on the phone, and the full resolution photos have been blitzed.
This coruption may have occured as I have replaced my Iphone 2 times in the last few months for various reasons, where each time I have restored them both using back ups I have made using icloud. (I havent made an Itunes back up since the iclod came around)
In reading the support forums - it suggest to restore from a back up version. Is anyone aware if selectively restoring media content from an icloud back up is possible.
I have 2 Back Up versions on icould.
1- 13.5 GB
2- 7.2 GB
My hope is that the earlier 13.5 GB version has content I am looking for.
I am kicking myself for not making the occassional itunes back up, or at least use Image capture as a more secure way of ensuring my personal content is not lost. (I am loosing faith with icould).
Can someone suggest a good workflow for restoring from a cloud back up. I have already downloaded the most recent photos using image capture onto my mac.
Kiwi Grant

Progress Update.
I made a back of what existing phtos and Videos I had on my Iplhone. I used Image capture to do this making an entire back up of photos and videoa that were still intact on the phone.
Image capture is god for this purpose, as it does exactly what you ask it to do without applying any rules or squishing the files back into iphote (which might also be corupted)
Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio. The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
I then went to bed as the restore is a long process. When I woke up the library had library had cleaned itself up. Mysteriously the prcess had deleted the files missing the their thumbnails.
This is very perculiar and bad behavior.
I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
Here are the lessons learned.
DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
DO NOT rely on iCloud Back Up alone - always fd an occassional iTunes back up or more reliably still always take a back up of photos and video files using Image Capture to be doubly sure that you a have backd up any content.
DO THIS NOW - dont wait to loose your phone ofr have your phone repaired by replacement at the apple Store. (I did both :-(

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I have an iPad 4 16 GB with iOS 7. There's no secret that I need 5 GB of free space to update to iOS 8. But I don't have such amount of megabytes to install new iOS due to small size of my iPad's storage. However I noticed that Messages app took 2.2 GB of iPad's capacity and it's full of photos and videos sent to me from my friends. I really don't want to lose this data, but saving all of those photos and videos to camera roll and then transferring to Mac will take forever. Is there any way to batch this process?
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Sorry for my English if there were any mistakes.

Hello lovecoffeemusic,
Thank you for using Apple Support Communities.
The following article should help you with upgrading your iPad:
Resolve issues with an over-the-air iOS update
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HT1349 lost all my photos and videos

hello
i've restarted my iphone and i lost all my photos and videos unfortunatly
i do not have backup for it
please could you help me
i looking forward to hearing about it as soon as possible
thank you

If your photos and videos are gone and there's no backup, then there's not much you can do.
Next time, be more careful. Upload photos and videos to your computer as soon as possible after taking them so they can be stored and archived safely on the computer

HT4859 How to get the photos and videos backed up on iCloud to import.

I had not sync my phone prior to them replacing my phone but the Mac Genius said I was not going to lose any of the stuff on my phone because I had used iCloud. I was able to successfully back up all my files but am unable to import the new photos and videos that I had not previously sync to my computer. Am I missing something? I am getting an error message and the items I want to import appear to be blank in iPhoto.
Thanks

Connect your iPhone to your computer. Tp your pc should recognize your iPhone as a camera. Use what ever application you have on the pc to transfer files from a camera to your computer.

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What you need is a home media server.
Some people use a PC running itunes for cost.. but that is nothing like as good as using a Mac mini.. they make great little HTPC device.. you can plug in large hard disks and store all your files and media. And share it with the network.. Read up apple's instructions on home sharing.
https://www.apple.com/au/support/homesharing/
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If I use time machine to back up my computer do I still need to backup my photos and videos separately?

If I use time machine to back up my computer do I still need to back up my photos and videos or is it already done?
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Time Machine backs up everything except the things you tell it to skip.
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How to get photos and videos of an old icloud backup?

Hello,
I had an ipod full of pictures and videos which was backed up onto icloud. I sold my ipod a few weeks ago and i stupidly i forgot to take off my photos and videos before resetting it. Now i have lost all of them. On my iphone, in settings > icloud, it says i still have the ipod backup stored on icloud.
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You can do a restore to another ipod, but not to the mac. However, be aware that countless users have discovered that their restores from a backup that supposedly contained the camera roll did not sync the photos back to the device. Unless you have been syncing photos from the ipod to a computer, as is suggested for storing photos (be sure to do that with your iphone), you have no guarrantees that photos will be safely stored on icloud.

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Hi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
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Full-res photo and video backup is still not avail...

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