Full screen mode problems on Windows XP

I've added a full-screen feature to an application. Everything works fine for me. MacOS+Safari. But I another developer on my team is having problems...
He says, "In my Windows XP environment using Internet Explorer 8.0.6xxx I experience the following:
when change to full screen mode, the application does not resize. The browser clearly switched and takes entire screen by our main panel stays the same size and is displayed in the corner.
when in full screen mode no mouse activity works at all, system is unusable
sometimes I see standard message regarding using <esc> key to wexit full screen and our message regarding some keyboard functions won't work. These messages do not appear all the time."
(The second message he refers to is something I wrote, not a system message).
Apparently, if he clicks escape, the application returns to within the browser window, and everything works as normal again.
Has anyone else experienced this behaviour switching to full-screen?

I just found this great site, America Free TV, for watching streaming movies. It goes to full screen mode, but after 15 minutes, it stops and reverts back to the normal size. This is the link I paste into my Quicktime to open a URL stream:
http://www.horrorfree.tv/unicast_mov/AFTVHorrorH264250.mov
Based on "site information," would conclude that the URL cited above is an H.264 file streamed as QVGA at 250 Kbps. Don't see why it would ever have been "full screen" unless you set this mode yourself or you were watching two different files and each was presented differently. In that case, I assume switching files would re-set to default dimensions. Only other thing I can think of is a "periodic scripted refresh" and have no idea if/how that would be done.
Anybody know how I can keep it from reverting to the regular screen? I can't seem to find any posts here about this particular quirk.
Believe this action would be automatic, but you can, of course, revert to "Full Screen" on your end. (I.e., Command-F or selecting "Full Screen" in View menu if watching in QT Player.)
Also, anyone know a different URL I can test to see if it is only this site and their channels?
Go to the Home Page or Index Page.

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From: Test Screen Name [email protected]
Sent: Sunday, August 04, 2013 11:32 AM
To: gunner0490
Subject: I'm not able to open PDF files in Adobe Reader XI.
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