Full version of a game doesn't work.
Hello,
I purchased the game Royal Envoy 2 (premium) today in the app store on my macbook. But the game doesn't work. If i want to go to level 9 the game tells me that i haven't purchased it yet. When i click on 'buy' the game sends me to the app store. The app store says that the game is already installed. I removed the game from my computer and reinstalled it but it still doesn't work. I think it's a really fun game to play and I wish that I can play the full version of the game because i payed for it..
You should contact the developer's support channel. If the game says that you have not bought Level 9, then that was not part of your purchase. You likely need to make an in-app purchase to open more of the game. The developer should be able to tell you how if it isn't obvious to you.
https://playrix.zendesk.com/home
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