Full version pshop CS (8), upgraded to CS4. Recieved the free upgrade to CS5... will this work?
Hi,
Appologies if this seems like a stupid enquiry. I'll keep it quick and simple.
I had been running a full version of photoshop CS (aka photoshop version 8). I just bought the upgrade to CS4 and also (to answer other questions on this forum) I just received the free upgrade to CS5 from Adobe. Not having an intel Mac yet I plan to sit on my CS5 upgrade till I have the machine to run it. My question to anyone who knows/has done this, can I install my CS5 upgrade given that my original full copy of photoshop was version CS (ie. more than 3 versions back)...?
I have seen this discussion:
http://forums.adobe.com/message/2734196#2734196
but it still leaves me unsure (would Tai Lao be able to install CS5 if he wanted too I wonder...???).
Before anyone asks I have asked Adobe via the customer support portal and they said that I 'could install CS5 upgrade from CS4 upgrade' (which still doesn't answer the question, does my having CS stop me upgrading to CS5 due to the "3 version back upgrade policy"...?
Thanks for the help!
Matt
Matt,
Focus for a second please:
All Adobe upgrades are FULL INSTALLERS. If the upgrade does not find a previous version installed, it will simply ask you for the old serial number as well. That's all.
You now have a valid CS4 serial number. When you install CS5, the installer will look for a previously installed version. If you have installed CS4, it will proceed automatically to install CS5. If you did not install CS4, just use its serial number when prompted. (NOTE: This is based on the assumption that CS was indeed a qualifying version to upgrade to CS4. I don't remember what the requirements were back then.)
I have Photoshop 7.0.1, 8 (CS), 9.0.2 (CS2), 10.1 (CS3) and 11.0.1 (CS4) installed on my machine. All those are upgrades from my original full version 4 of Photoshop from many, many years ago. I can run all of them on my machine, even simultaneously If I wanted to, by launching the older version(s) first. In practice, I have run two versions simultaneously without any problems.
Just have your CS4 serial number handy.
Now, be advised that an awful lot of users are having nightmarish difficulties with the CS5 installer. If you run into trouble, don't blame it on the serial number, just blame the extraordinarily incompetent members of the pathetic installer team. That's a team outside of the Photoshop engineering team that has proven a disgraceful embarrassment to Adobe engineers and executives. A senior program manager has even admitted in private correspondence that he can't write in public what he would like to do to the members of the installer team.
Matt J Dawson wrote:
… (would Tai Lao be able to install CS5 if he wanted too I wonder...???).
Of course I could, if I wanted to and had an Intel machine. However, I have rejected Leopard and Snow Leopard, and I will stay with CS4 and Tiger 10.0.4.11 for the foreseeable future, which means for the remainder of my life expectancy, as I can't afford a new machine.
Matt J Dawson wrote:
Before anyone asks I have asked Adobe via the customer support portal and they said that I 'could install CS5 upgrade from CS4 upgrade' (which still doesn't answer the question, does my having CS stop me upgrading to CS5 due to the "3 version back upgrade policy"...?
Matt, the "3 version back upgrade policy" simply means that you have to have a valid serial number for one of the three versions, and you do have a valid number for CS4, which in turn was based on your valid number for CS.
Stop tormenting yourself.
Wo Tai Lao Le
我太老了
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