Fullish cartridges but no print

I have a 920c printer which I have not used for about 6 months.
Now I come back to it I am told that the colour cartridge is 90% full and the black cartridge is 80% full-- but the print out test page is virtually blank -- scarcely visible text and no colour at all.
I am using a G3 iMac with OS X10.3.9 (I haven't sent this message to the Mac forum because I have not had any printing problems in the past.)
Can anyone tell me how to get my ink flowing again?
DGFR

I would suggest the following: from the toolbox run three levels of printhead cleaning. If this is not available you may be able to do this from the front panel as follows: with the printer on press and hold the power button. Next press and release the X button twice, then release the power button. This will perform a simple cleaning. A more advanced cleaning can be done by pressing the X button twice, then the formfeed button once or twice before releasing the power button.
If the printer was unplugged without turning it off and allowing the printheads to park properly you may need to run several cleaning cycles and/or replace the cartridges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hp3050 says problem with the tricolour cartridge but wont print on black either

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Hi @kennym29,
Welcome to the HP Forums!
I understand that your HP 3050 will not print in black and says you have a problem with your tricolor cartridge. I am sorry to hear this, but happy to help!
I would recommend the following guides:
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Hope these guides are helpful, and have a great day!
RnRMusicMan
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Why does my printer now produce very faint illegible copies? I have changed the cartridges but NOT

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The numbers to Contact HP are available here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Black ink is not printing but the printer states that the black ink cartridge is full

Hi.
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@BabyBluePanda, welcome to the community!
I read about the black ink troubles you've been having with your Photosmart 7525, and I'd like to help.
I absolutely understand you've tried the majority of troubleshooting for this issue however, please take a look at this guide I have linked you to below and ensure you've tried all of the steps.
Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series
If the black ink is still not printing, a faulty cartridge or printhead could be to blame. If that seems to be the case, please give us a call.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
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This document may help:
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007OHMSS
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hi,
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BH
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This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Did you remove the protective tape from the cartridge?
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi.
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I am having the same problem. I 've soaked the heads, I've put genuine ink in. I've tried everything but cannot get it to print in the Black XL. Prints all other colors and the photo black, but no in text black. So irritated right now !!!
HELP ! ! !
I've even did a hard factory reset.

New black ink cartridge will not print from computer or glass.

Able to print from word documents, e-mails. But cannot print off from glass copy face or internet web sites.

To reset the printer, follow these steps:
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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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This question was solved.
View Solution.

You might try resetting the printer. It could clear your issue.
Steps
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Hope that this helps.
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Hello @paulhoward,
Welcome to the HP forums.
I understand that you are having a problem with your PSC 1317 accepting the new ink cartridge.
I would like to help.
The following document should help with your issue.
Check Print Cartridge Light Blinking
You have already completed steps 1-3, so I am posting step 4-5.
Step 4: Clean the problem cartridge contactsIf the light is still blinking, clean the electrical contacts by the procedure below:
Gather the following items to clean the cartridge and print carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
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Unplug the printer.
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Clean the print cartridge contacts. The illustration below shows these contacts. Avoid touching the nozzles.
Figure : Clean the print cartridge contacts
Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
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Figure : Print carriage
Figure : Clean the gold-colored contacts in the print carriage
Step 5: Repeat reseating and cleaning steps
If the print cartridge light keeps flashing, repeat steps 3 and 4 above.
Step six is to replace the ink cartridge or call HP.
Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies
You can reach technical support at 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
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Fullish cartridges but no print

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