Function keys do not work on new wireless keyboard

Hello....my good friend just bought a new iMac G5 2.1 spotlight model computer and has had troubles with his new wireless keyboard in that all 16 function keys do not work at all. Got any ideas or is it just a defective keyboard? He bought this at my recommendation so i am trying to make it all work smoothly for him. Would appreciate a quick response as he has now had this mac for 2 weeks and we cannot figure out the problem. Thanks in advance for any and all help

I have no issues using the Apple BT keyboard. All function keys that apply to the iPad work correctly; display brightness, iPod app control, etc.
Use the most recent version of iOS and also iTunes on your computer. Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
If that  does not work, then restore the iPad to it factory settings.

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