FW 7.3.x Factory Reset procedures have changed

A lot of people can't return their new Airport Express back to their default factory settings. That's because the factory reset procedures have changed.
The old "press and hold the reset button when plugging in until green light flashes four times" no longer work on the new FW 7.3.x (The new 802.11n Airport Express).
New procedures (Ref: Airport Express Setup Guide):
On page 32: Simple procedures (retain user profiles) - hold the reset button for 10 seconds
On page 33: To remove profiles as well - hold reset while plug in the AX, don't let go and then hold the reset for another 10 seconds.

Agree.
No matter of holding the reset button down resets the AExN
to defaults.
Hello? Apple QE?

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SPA922 Factory Reset Procedure Does Not Work

Is there a hard reset option?
Thanks!

Linksys FAQ states:
4: Lost web password for SPA device
To reset your SPA device to the factory default values, unplug your Ethernet cable, access the voice menu (****), and press 73738#.
Leaving power on the phone of course, and unplugging the Ethernet doesn't allow access to voice menu via (****); I am able to access the phone menu and select 8.VoiceMail which prompts for the password, but entering 73738# returns a wrong password response.
We received 10 of these phones from our property managers as a signing bonus for our new offices because they new these phones would work with our voip services. Half of the phones did not have passwords and are already configured along side our Polycom SIP Phones, the remaining have this password issue.
My definition of potential hard boot process as an example; is holding down some sort of a rest button or internal jumper setting and powering it up to clear the onboard PROM, EPROM, EEPROM, etc.
Thanks for your response!

C20 TC5.0 FACTORY RESET ISSUE

Need some assistance please.
I have a C20 running TC5.0 software.
Using the quick set c20 document for factory reset ... I power down the system. Than press and hold to power up and get the LED (GRN) blinking.
Problem is that when I press and hold the button the LED GRN light never comes up. After about 8-10 seconds I get the RED Led. When I release the button the system commenses a normal start up. ?????
Any ideas as I need to get the password reset on the thing.
email: [email protected]
VR
Chet

The factory reset procedure was changed in software version TC5.1, so anything before that has a different procedure than more current versions.
As Jens has mentioned - the factory reset procedure is different on the version of software you're running, so, in your case, with the TC5.0 software, you'll need to use the "old way".
There's a description of the two methods in jrandby's post in the c20-factory-default-power-button thread.
As mentioned in the troubleshooting guides (pages 22-25), the Hardware Method of performing a factory reset is one of the last resort options - there are other methods you should try first.
Wayne
Please remember to rate responses and to mark your question as answered if appropriate.

Factory reset - the what, why, and how for Gingerbread

I wanted to share this information regarding a Factory Reset and how it is used for Gingerbread - both the what, why, and how - in case anyone is interested in the details. If you embark on this process, this thread is worth a close read. thanks to d.harris for writing this up for the SOAK group. good luck everyone and remember, YMMV.
First, what does a "factory reset" do? The short answer is: it will return your phone to the condition it was in when you first purchased it EXCEPT the Android version will match your phone's latest update. For example, I had Android 2.2.1 (Froyo) on my phone before the "soak". My phone was updated to Android 2.3.3 (Gingerbread or "GB") during the "soak". I had some trouble with video performance in the Fox News app and missing album cover art in the Google Music app. So I decided to do the factory reset. After the reset was finished, my Droid X still had Android 2.3.3 on it but all of the settings had been restored to their factory defaults. And presumably, all Android operating system (OS) caches had been flushed. All of the data that was stored in my phone's memory was cleared. So my contacts were all gone. And I had to reactivate my phone (*228 1) just like a new phone and reenter my Google account info.
Does a factory reset actually clear the entire contents of the phone's memory and re-install Android from scratch? (That's what I wish it did.) But I'm not sure that it does that because the entire process seems to go too fast for that. However, a factory reset does seem to do a better job of cleaning out the remnants of the previous OS (Froyo 2.2.1) than a standard "update" does. But that's not all.
The factory reset also clears all of the apps that were installed in the phone's memory. And it clears all of the app data that was installed in the phone's memory. So you will have to reinstall all of your apps from the Android Market (or wherever they came from). Normally, you do not have to pay for them again because the Android Market remembers your previous purchases as long as you register your phone with the same Google account.
However, the Android Market does not remember the free apps that you installed---so you should make a list of all your apps before you reset your phone so you won't forget the free ones. The reason I wrote "installed in the phone's memory" above is because a factory reset gives you a choice whether or not to clear your phone's micro SD memory card. If desired, it will leave it alone. So any apps or data will still be present on your card after the reset. However, your phone will not be aware of the apps on the memory card because all "knowledge" of them will have been erased from your phone's internal memory---you'll still have to reinstall ALL of your apps. But the data files will still be there. Regarding the "built-in" apps that come pre-installed with Android, they will also be restored to their original state and version when you do a factory reset. So you'll need to update some of them (like updating Google Maps and updating Adobe Flash from 10.1 to 10.3).
Before you do a factory reset, you should have a fully charged battery becaues you do NOT want to run out of power in the middle of a reset---that could "brick" your phone. I always take an extra precaution: in addition to a fully charged battery, I also connect my phone to AC with the Motorola AC-to-USB charging adapter that came with it. Not only does it insure that I won't run out of power, it also keeps my battery fully charged so I have a 100% charge after the factory reset (you'll have a lot of work to do afterward to reinstall your apps and restore all of your Android and app settings back to your preferences).
Here's a pre reset checklist:
• Export your contacts to your SD card so you can easily restore them later (Contacts/Dialer menu > Import/Export > Export contacts to: SD card).
• Make a list of all of the apps that you installed (Android menu > Manage Apps > Downloaded tab).
• Get a copy of your Google account login info (user name and password).
• Get a copy of your Verizon Backup Assistant PIN (if you use this service).
• Turn off your phone and pull its battery. Wait 30 seconds or more and reinstall the battery and turn the phone back on. This will make sure that there is nothing hinky in your phone's volatile memory as the factory reset begins.
• Fully charge your phone's battery and plug the AC charging adapter into the phone.
Now you're ready to do the deed. Follow these steps:
1. If it's not already on, turn on Google's "back up my data" option with Android menu > Settings > Privacy > Back up my data. This is required for the next step.
2. Turn off the "automatic restore" option with Android menu > Settings > Privacy > Automatic restore. This will prevent your phone from trying to download every paid app that was previously on your phone all at once. It is much better---especially if you have a lot of apps---to install them one at a time. Plus, you may not want some of them to be reinstalled right away if you are trying to determine if one of them is causing trouble under GB 2.3.3.
3 If you do not want to use Google's "back up my data" service to restore your wi-fi passwords and such, then return to Step 1 and turn it off.
4. Begin the factory reset with Android menu > Settings > Privacy > Factory Data Reset. You'll be asked to confirm that you really want to do a factory reset and you'll be given the opportunity to clear your micro SD memory card as a part of the process. I chose not to clear my memory card because I have a 32 GB card with "tons" of music and other files that I do not want to have to restore (it would take hours).
When should you do a factory reset? Everyone should do it before they give their phone away, sell it, or discard it. You don't want someone else to have access to your personal data! And, a factory reset can be a helpful troubleshooting tool when faced with problems.
By the way, my factory reset did not help the video problem I was having with the Fox News app nor did it enable Google's Music app to find all of the album art on my micro SD card. Both problems persisted after the reset under GB 2.3.3.
Finally, there are other things you can do to flush old data from your phone such as clearing the cache partition of your phone's built-in memory. This requires the use of its "Android system recover" menu. Even though I expect this cache data to be cleared during a factory reset, I did it after my reset just to make sure. Clearing the cache partition is usually what folks try before a factory rest so they can (hopefully) avoid the factory reset. I'll leave it to a Motorola staff person to go into that.

OK, got it ... the Power ON Factory reset procedures might have changed with GB ...
To get to a Factory reset using the Power up method:
1. Power Off phone
2. Press & Hold the HOME Button
3. Press and Hold the Power ON button.
You come up to the Triangle with the Exclamation mark & android guy.
Press BOTH the Up and Down Buttons at the same time. This brings up the Blue menu of options.
use the Up/Down arrows to scroll thru the choices. Press the POWER Button to Select the menu item you choose.
You can harmlessly test this and just choose to Reboot without doing anything, just to see how it works in case you ever need to do this in the future.
edit: It was concluded in the test group that they changed this process to align it with the new DX2 as the camera button isn't hard-wired like it is in the DX. So likely they just wanted to make this process the same for both platforms. At least it sounds like a good reason...

Factory Reset doesn't work on Spinning Gears lumia 928

Hello,
Last night i was struck with the Spinning Gears on my Nokia Lumia 928. I researched it a bit to see what i could do to fix it, sadly it didn't help much. most people said to Factory Reset the phone (Up volume, down volume, power, down volume.) But it does absolutely nothing at all. I get no ! when i reset the phone. All it does is show the word Nokia then spinning gears. People also said just reset it a few times and it will work, from wen i started counting i reset it over 30 times and let the gears spin for 8 hours. The phone doesn't charge ether but it will stay on if it is plugged in. Im out of ideas on how to fix this phone, and i rather not wait a few days for them to send me a new one IF they even do send me one.
If anyone has any ideas for me peoples let me know. Even if the idea is, you cant do anything bring it to the store thats fine i just wanna know if theres anything i can do.

I am stuck here. I have had the Lumia 928 for about 2.5-3 months now. I have decided to go back to Android, but want to give the phone to my son. I went to do a Factory Reset and have been stuck on Gears for 2 days. I have let the battery drain, removed the SIM, and did the following from the Nokia Support Site 5-6 times. No luck, can you help?
Step 1
Press and hold power and volume down key.
Phone vibrates (release the keys)
Right after this press and hold the volume down key down
Exclamation mark is shown on the screen (release the volume down key)
Step 2Then input the keys in the following order:
Volume up
Volume down
Power
Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.
Chuck
>>Personal information removed<<
Message was edited by: Verizon Moderator

How do i do a factory reset on a compaq presario cq60

I need to do a factory reset I have tried the F11 and just get a restore.
I hac a presario cq60 with the presario set up on the D drive.

restore = reset....keep going with the F11 thing it will take you back to Day 1, you understand, right?

HT4061 my phone is locked, so I am unable to get the serial number or anything else---the store told me to go to Itunes, but it states that it's locked which I already know---how can I unlocked or go back to factory reset

my phone is locked, so I am unable to get the serial number or anything else---the store told me to go to Itunes, but it states that it's locked which I already know---how can I unlocked or go back to factory reset

If you have forgotten the passcode for your phone, see this support document. http://support.apple.com/kb/ht1212

How can i back up my filse after factory reset?

yes, just want to know how to back up my files after i accidently factory reset my computer?
and also i can not video chat with my friend on facebook, it get stuck, like not enough signal but it's work with my other computer in the same place and same times.

If you did a factory reset, you have pretty much "wiped" out everything, all settings, files, etc...
You may be able to recover some data with something like DiskWarrior, but a full version is not cheap, nor is a data recvery service.
You should have backed up everything BEFORE wiping the drive.
Maybe some here may have some suggestions for you.
Best of luck

Factory Reset makes 2.2 work ?????

Everybody has problems with 2.2....at least from what I can see in the forums. I have noticed that some people have done a "Factory Reset" and have reported that 2.2 now works fine.
Has anybody tried this and found out that by doing the reset corrected the issues?

Have you tried going through the program process again and see if this resolve your issue, try dialing *228 and #1(Sorry just noticed you did.), I really do understand your point, hard resetting can be a pain and hopefully there will be other solutions than doing a hard reset all the time but at this time this seems to be the only universal solution for a large number of issues so Tech Support has made this a standard response but I am not sure this is needed under your situation. Try these options first, these are separate and need to be done one at time...
Restart Device
Program phone and roaming (*228 and #1 and then hangup and then *228 and #2)
Uninstall apps one at a time and then try a call, if it corrects itself this will be you problem app.
Check all radios - Cycle phone, wifi and plane modes
This may be strange but remove SD Card and boot phone and test. Remaining app info on SD can cause issues also.
The information about incompatible apps, CS are actually informing you correctly that there is a number of apps on market that hasn't became 100% compatible with Froyo 2.2 and can cause issues if installed but I don't know if there is a app that would effect the phone like reported ... Try a reset if nothing else works but follow this method from http://community.vzw.com/t5/DROID-X-by-Motorola/Minimize-Droid-X-Issues-After-Froyo-Update/m-p/296586#M11211 and then after all is completed log into Google Mail and then go to the market and select left menu button and pick downloads from the list and then you will see all pay apps that you installed and you can reinstall the apps rather quickly,
I am really hoping Droid Central information is correct on 2.2.1 update coming soon with bug fixes for 2.2. read about it here http://www.androidcentral.com/droid-x-about-get-another-update(This hasnt been verified but a nice thought.)

IOS 7 upgrade problem forced factory reset

I decided to try IOS 7 on my iPad 2. That was a huge mistake! After several attempts to download, it finally completed. The Install button was finally active, so I tried to install, and it indicated that the update was not available. I tried this several times with no luck. Finally I decided to try it from the PC. I loaded iTunes and saw that there was an IOS software update available, but in order to do that I had to upgrade iTunes to 11.1. Well, the Download iTunes Update button clicks but doesn't actually do anything. I eventually wound up just going to iTunes and downloading it again. It went through the install and finally updated.
So I connected the iPad and it tried to load the IOS 7 update. In the middle of that iTunes just closed, no errors, nothing. Opening it back up, it tells me I must reset my iPad to factory settings. At this point I'm boiling, but I went ahead with it because I figured I would be able to just restore from a backup, which I fortunately created before all of this started.
Well, iTunes was able to load the IOS 7 update on the iPad, but after it restarted from the factory reset, things have once again taken a turn for the worst. Now when I connect the iPad, it tries to access iTunes store, and tells me it can't, and to check the network and try again. Everything else that I do online is working fine from the PC so I know it's not that, but I restarted anyway. No change.
So now I have an iPad 2 with IOS 7 in factory reset state, that I can't restore from backup or even get connected in iTunes. I only bought this iPad in the last month, so I supposedly have 90 days support from Apple, but every method I try to get support for it is either to send it in or take it to an Apple store. This is a nightmare. What should I do?

My iPad 3 downloaded ios7, rebooted, started to execute the installation (same as my iPhone did).
Then it got hung up half way through the execution.
Have stared at the boot screen with a bar showing half-loaded for 12 hours.
Several times tried hard reboot. Keeps getting stalled at half way.
About to turn it into a discuss and throw it into the ditch!!
Whiskey Tango Foxtrot!!

I loaded Win 7 on my laptop and didn't back up my phone to I tunes. I loaded IOS 6 to the phone and it needed to sync. The Itunes didn't connect to my account phone factory reset. I have logged on why can't I get my apps and music back to my phone?

I loaded Win 7 on my laptop and hadn't loaded I tunes yet when I updated my phone to IOS 6. It needed to sync and had to factory reset. I have loaded I tunes, logged on yet still can't get my apps or music to load on my phone again? I have added the I tunes back-up to the folder on my newly loaded PC? Any suggestions before I go to the apple store and use the F word.

The same thing happened to my poor sister, and she is panicking because of all of her photos of her "daughter growing up" that will be lost. It seems that this has happened to several people already, and I REALLY hope that Apple figures this out so that it doesn't force all of these people to completely reset their devices. Best of luck to you, and I am bookmarking this and other similar discussions to monitor for other, more desirable solutions.

My husband used my icloud, apple ID info on his iphone 5. we have tried deleting with no luck. Ive done a factory reset and still it won't delete his email as icloud on my phone now.

We accidently set up my icloud email and apple id on my husbands new ihpne 5. Now on my Iphone 5 I can't get rid of it. I have deleted the account - nothing. I have done a complete factory reset and nothing!
Everytime I access my email it states my apple id and icloud settings are incorrect. HELP!

HI,
It may pay to bookmark this page.
http://www.apple.com/support/systemstatus/
8:40 PM Wednesday; April 10, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

i have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

Try this:
Open the "Find my iPhone" app on your iPad, fill in your AppleID and password at the start up screen, and you should see a list of all your devices and their current location, if connected to a Wi-Fi or mobile data network. Devices not connected will be shown as "offline". But you can still trap on the icon and hit "erase iPhone" in the right hand window.
If your iPhone is not listed, you did not activate this feature during the setup of the phone and it can't be erased remotely.
If the phone is listed, even as offline, tap on "erase" to send the erase command. The next time your device will be connected to any kind of network, the content will be erased.

Can I run a factory reset on my MacBook Pro and later reinstall my purchased apps, or will I have to pay for them again?

My MacBook Pro is a work computer, and my company may need to run a factory reset on it. I don't have much faith in their abilities to save any of my info, so I am backing all my photos and videos up on an external hard drive, but I am concerned I will lose my purchased apps in the process.
Is there any way I can get those back later if I need to? There's a lot of purchased apps on my MacBook Pro.
Thanks!

Like posted above if you purchased them from the Mac App store all you have to do is Login to the MAS with the same Apple ID used to buy them and they will be available for Re-Download and install.
If you purchased some of them from the developers website then the developer might of sent you a registration code in an email. Find those and make a Text Document out of them and then Print that text Doc and save it to that external for safe keeping.
You can then go back to the developer website and re-download their program and install it using that key/reg code to authorize it.

HT1689 i made a factory reset and lost all my data.. i have never synced my ipad to any pc or have never made any backup in anyway... is there any chance that i can get my photos and videos back....

my small sisters attempted to open my ipad several times and it got disabled.... i have never synced my ipad with any pc nor i have never made any backup in anyway.... i thought i could recover it after resetting... i made a factory reset through itunes and all my data was lost...... is there any way to recover my photos and videos back.....

- If you used PhotoStream then try getting photos only from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

FW 7.3.x Factory Reset procedures have changed

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