FWM 01009 (null):firewall problem?

Hi Guys,
I have a problem with a DMZ installation and the firewall settings
Here's the situation.
On our internal network we have installed the servercomponents of BOXI Edge 3.1, which seems to be running fine.
We have a seperate Webserver with Tomcat 5.5 installed on it in the DMZ zone. Via Wdeploy I have deployed the war files on it (according to the wdeploy deploy document).
Whenever I want to logon to the CMC on my webserver machine, my login screen is appearing fine, but after I hit logon, I receive the error message FWM 010009 (null), a communication failure has occured. According to our firewall team, all ports are open in both directions. They have executed a trace and see that the BOXI Edge server is sending back packages, but that in that package should be an end communication order.
I still have (an older) VM with Edge 3.1 behind the firewalls (thus internally), from which I can access my newly installed machine in a glance...
As an extra test we have installed a complet Edge version on the Webserver as well. Communication on the webserver is OK, but as soon as we try to connect to the server behind the firewall, it goes wrong and the error appears.
So here comes my question, is there anyone who can give me a clue where it goes wrong?
Is it correct to say that it is a firewall problem?
If all ports are open on the firewall, communication shouldn't be a problem, isn't it?
Any help is appreciated.
Regards,
Jorn

Hi,
we have appointed a static port 4982 to the request port.
According to our firewall guys, no communications is coming from the request port.  Even before the request port can answer, the port 6400 is sending a FIN package (termination package) to the application resulting in the error message.
They say that all ports are open and that it's not a firewall problem...  However when I communicate within my LAN environment this is not a problem...
Can please someone help me out?
Regards,
Jorn
Edited by: Jornvdd on Sep 29, 2010 12:08 PM

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