FYI - Activation Servers

Just thought I'd post a little FYI for anyone out there
looking for another reason to upgrade to RoboHelp 7.
Last week, we reinstalled two licenses of RH X5.02, but
weren't able to activate either one. When I called Support on
Tuesday, 7/22 (since activation over the Internet doesn't seem to
work for X5), they said "call back on Thursday." I did, then they
said the activation servers are still down, probably until sometime
this week. They gave me a link to a patch, which I can use in the
interim.
Me: Are the activation servers for version 7 working?
Adobe: Yes, they're working fine.
Me: and the servers for version 5 are not?
Adobe: That's correct.
It's understandable, I guess, since 5 is an older product and
they no longer provide support plans for it.
Jim

Excuse me for bringing this up again, but my coworker--who isn't in today--said she did as instructed in the TechNote, and rebooted, but still gets the activation dialog when she tries to use RH X5. It was recently reinstalled after she was upgraded to a newer machine, still running XP.
I'm trying to help her with this. Referring to the TechNote below,
--1) On the Adobe download page referred to in the TechNote, I don't see the 5.0.1 patch explicitly listed. There is a 501 file under the download for Word 2003 Support Update. Is that the one?
--2) Does step 3 of the Tech Note refer to the .exes of the 501 and 502 patches? If not, then what? I downloaded and saved the patches when they were issued, and I don't see a Robohtml.exe or a Robohelp.exe among them.  I have a RHO_x501.exe and a RHO13_x502.exe.
Thanks,
Mike
Turn off activation with RoboHelp X5.
Due to activation issues with Adobe RoboHelp X5, the following may be completed to turn off activation with RoboHelp X5.
Install RoboHelp X5.
Install Patch X501 and X502 from the following link: http://www.adobe.com/support/robohelp/downloads.html
Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
You now will be able to run Adobe RoboHelp X5 without any activation.

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