FYI - all of us with problems connecting ipod to windows

A bit of information for all of us that their ipods have stopped being recognised by windows!
I have done the 5 r's 4 times, reinstalled all drivers on windows etc etc ... still not being recognised!!
I have just called Apple Tech support and when I told them the date it stopped working and all the steps Ihave carried out, guess what .. they said send it back as there may be a technical problem with the hard drive on the ipod!!
Thought i'd let you all know!!

Hey everyone
I have been fighting with this problem all night and have eventually solved the problem. The 5 R's sort of works but here is the solution. The problem rests with the latest version of the iPod updater software AND Microsoft's new Windows Defender as well which seem to have had an adverse effect on the software and iPod and how it behaves.
If you are having problems getting the iPod to be recognised on Windows follow the following guidance to uninstall iTunes completely
http://docs.info.apple.com/article.html?artnum=93716
You need to start with a blank sheet and get rid of iTunes and clean up all previous installs of it. Make sure you also remove the iPod for Windows software too. Download the LATEST version of iTunes from the Apple web site (I think its 6.0.3) and install it on your machine.
Then, with the CD that came with your 5th Gen iPod install the iPod for Windows software that came on it. Don't worry about what version of iPod software you have on the iPod - it is fine - you can have up to 26-01-06 version which is what I have.
Connect up your iPod - Windows probably still wont recognise it. Don't worry here is the added solution and what the problem is.
The iPod has somehow become disabled in the Hardware profiles on Windows by the recent updates. Let the iPod be connected to your PC for at least 15 secs.
1. Go to My Computer icon on the desktop and right mouse click - go to Properties.
2. On the System Properties window that comes up click on the Hardward Tab.
3. Go to the Device Manager button and click it.
4. Under the listing that comes up do to Disk Drives. Click on the + icon to expand the list. You will now see Apple iPod listed (NB If you have any other external hard drives normally connected to your PC disconnect them beforehand so the drive letter that will be assigned to the iPod is E: - after this problem is fixed you can reattach any external drives fine)
5. You should find that the Apple iPod drive is disabled (has a red cross over it)
6. To enable it, right mouse click on its icon and select, enable.
7. This will cause the iPod to be recognised by Windows and then iTunes should start up as normal.
FOR THOSE WHO DONT SEE THE IPOD IN THE HARD DRIVE LIST:
1. Go to Add New Hardware and the plug and play properties should find the iPod and add it with the relevant hard drive drivers.
Hope this helps everyone!
PC   Windows XP   iPod user

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