G 500 laptop audio problem when watching movies

Hi
I have a problem with my laptop suddenly happened.
Unfortunately, when I see a film following error is displayed.
My control panel - sound - gone. Photographs below.
Every time I turn on the laptop if I was disabled be enabled or disabled if you have not been active!
Please guide me.
win7 home premume - atm graphic.
Solved!
Go to Solution.

hi jorjlaptop,
Welcome to Lenovo Community Forums!
Please try opening Device Manager and look for Sound and Game controller
  - Open that and it should have Conexant under it, right click on that and choose Uninstall.
        If it prompted you to "delete driver software" place a check on it and proceed with uninstallation.
- Restart the system if prompted
Now download and install this software / driver
 Conexant Audio Driver   
See if that works when playing your Audio or movie file.
 Hope this helps
 Cheers!
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