G/L Accounts Search

Hi SAP gurus,
I have a little problem with the G/L accounts search. After creating G/L accounts for a particular company code, while testing for document entry using FB50, when I click on the drop down menu to search for the GL accounts i get a message "no views for this selection" and the system requests if i want to create the accounts. However, when i run the program S_ALR_87012333, i can see all the accounts have been created and are present in the company code level( I created them using FS00 in case you are wondering). Has anyone ever experienced this problem before or i'm I missing something here?
The SAP version is ECC 5.0. Any input would be very much appreciated.
Also, i'm able to do FI document entry without any problem if i entr the account number directly; I just can't search usint the drop down menu.

Hi Ankur,
I managed to solve the problem by having the BASIS people apply a higher level patch for the SAP GUI 6.40. Apparently we were using a lower version/patch level. The patch that was applied was patch 22. I hope this helps.

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Account search functinality is not working for one user in portal

Hi friends,
We have configured E.P 7.0 with CRM 5.0 and configured CRM PCUI business package.
We have a role called <b>accounts and products</b> in portal. So accounts can be searched in this role.
Now our severity issue is for one of the super user,for ex su1, accounts search is not working in portal but the same is working in CRM GUI.
for example if we search for an account 233445(or any other account) in portal its showing no data found but if we search with the same criteria data is displaying CRM GUI.
We have checked with other 2 super ids. Both ends portal and gui search is working fine.
Am unable to figure out whats the cause of the issue as search is not working only for one user su1 .
we have checked by restarting the server also to clear the memory cache.But still search is not working in portal.
Could anyone of u please advice ASAP as this is severity issue.
Thanks & Regards
Sireesha.

Hi srinivas,
I have checked both the users credentials,permissions,groups in the GUI and also in the portal.
Both of the users profiles are assigned as same.
Could you please advice is there any other way to check it out?
Regards
Sireesha.

An exception occurred during account Search

Hi Experts,
On Account Search , I am getting the below exception.
Cannot display view BP_HEAD_SEARCH/MainSearchResult of UI Component BP_HEAD_SEARCH
An exception has occurred Exception Class CX_BOL_EXCEPTION - Access Previously Deleted Entity
Method: CL_CRM_BOL_CORE=>REREAD_ENTITY
Source Text Row: 137
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Thanks,
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Hi Raj,
It didn't work for me. Since the same code is in Quality Server , its working fine there.
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Hi Experts,
Bussines role - ZCC_ICAGENT
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Kalpana

Hi kalpana,
You dont need to do any setting for this.
Following URL will be used as per your requirement.
http://rrnewcrm.ril.com:8000/sap(bD1lbiZjPTI0MiZkPW1pbg==)/bc/bsp/sap/crm_ui_start/default.htm
?sap-system-login-basic_auth=X&sap-system-login=onSessionQuery&saprole=ZCC_ICAGENT&
sap-phoneno=9999999999
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DATA: lt_ivr_url_param TYPE tihttpnvp,
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       CHANGING
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lr_searchcustomer ?= me->typed_context->searchcustomer->collection_wrapper->get_current( ).
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READ TABLE lt_ivr_url_param INTO ls_ivr_url_param WITH KEY name = 'sap-phoneno'.
IF ls_ivr_url_param-value IS NOT INITIAL.
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Thanks & Regards
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Hello Experts,
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Request your comments/suggestions please.
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Hi Masood, thanks for your response. Here is the answer to your questions:
Do you have an active rule for this territory ? - Yes
Is the rule valid in terms of dates ? - Yes
was the rule revised ? - Yes, but only for one of the territories
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Account Search by Territory ID

Hi,
I have set up rule builder where one of the rule is account id. i have manually enter account ID in rule and activated . if i search that account id in territory search the node is showing in the result.
but if i search the Account by territory id in Account Search page. the result is 0.
what seems to be the link between Account assignment to territory node via rule builder and Territory ID search in Account Search page.
In Account Search there is one more option of Territory is EMPTY. What configurations need to see the result?
Does this mean that if Account is not assigned to any territory node, Territory is EMPTY should show that account?
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Thanks

Hi Amish,
Creating and activating the rules are only the definition of the rules. Once that is done, you have to run the
report to generate the rules. The link is the report.
In Territory search, when you search with an account, you get the result because the account is maintained
in the territory as a rule definition.
But in account search, if the report is not run, then it cannot find the territory to which it is attached as it doesn't
know this detail. Account search identifies this information from the link rule table which will be populated
only after running the report.
The report that you need to run is CRM_TERRMAN_PROC_REL and the link table is CRMD_TERR_LINK.
Regards,
Leon
Edited by: Leon Limson on Feb 15, 2012 4:58 AM

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Hi All,
Is it possible to open Account Search window in a new page instead of displaying Account Search on Work center page.
Any pointers will be helpful.
Thanks,
Udaya

Have a look at the NavBar component and the generic workcenter component. If you are lucky, they utilize one common method for navigation. I would try to put some custom coding in there and use it to open the new link inside a popup.
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Praveen

It is possible to filter BT by ACE. Perhaps you can go a similar way as described Filter business transactions by employee responsible.
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BAdI for Account Search

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Sivasankar

Hi Sivasankar,
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trx SE24
CL_EXITHANDLER=>GET_INSTANCE method
call method cl_exithandler=>get_class_name_by_interface
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Hope this will help you
Best regards
Walter

Accounts search not working for only the specific user

Hi friends,
We have configured E.P 7.0 with CRM 5.0 and configured CRM PCUI business package.
We have role called <b>accounts abd products</b> in portal. So accounts can be searched in this role.
Now our severity issue is for one of the super user,for ex su1, accounts search is not working in portal but the same is working in CRM GUI.
for example if we search for an account 233445(or any other account) in portal its showing no data found but if we search with the same criteria data is displaying CRM GUI.
We have checked with other 2 super ids. Both ends portal and gui search is working fine.
Am unable to figure out whats the cause of the issue as search is not working only for one user su1 .
we have checked by restarting the server also to clear the memory cache.But still search is not working in portal.
Could anyone of u please advice ASAP as this is severity issue.
Thanks & Regards
Sireesha.

Hello,
Go in debugging in the query method of your MAC to see why the BP is not selected (or deleted) before going to the read method.
Regards,
Fred

Create URL,Telephone number as paramater Account Search and result based on parameter of telephone number ?

Hi Experts,
create URL,Telephone number as paramater Account Search and result based on parameter of telephone number ?..
Previous my thread was locked...Now i want to say thanks to KALYANI L and Richa Dameja,..Now This code i have followed now its working fine..Thanks Great help to Kalyani L..and Richa Dameja.. i have implemented the DO_INIT_CONTEXT.....Now getting result...
As suggest Kalyani L i have implemented DO_INTI_CONTEXT method,Now its working fine....
Thanks For support.
Thanks
kalpana
Message was edited by: Andrei Vishnevsky
Disussion is locked.
Reason: Re: create URL,Telephone number as paramater Account Search and result based on parameter of telephone number ?

Hello Kalpana,
I've already locked your previous discussion and thought that I gave pretty clear warning.
First of all "do my job" posts are not welcomed on SCN.
Second point: you're incorrect in choosing SCN space with such questions. Here is a little which is related to IC in your task.
Third point is that if somebody has an answer to your exact question then he will give you it if he wants. There is no reason to post-post-post messages asking for help or hurry. Your "urgent requirement" is not the reason either.
Fourth one is: according to The SCN Rules of Engagement you need to do the search before posting. Almost all of your questions regarding this topic has an answer already.
Locking the discussion again. If you continue to post such questions I will need to report this situation to SAP CRM space editors and global moderators.

Restrict Account search to corporate accounts

We would like to restrict the accounts search to corpoarate accounts only or at least set the default value for the search instead "All Accounts" to "Corporate Accounts".
Thanks
Bernd

Hello Bernd!
I guess there is an option only to use the configuration for the Search for Corp. Accounts.
However, it should also be possible to remove entries of the Shuffler and to have one default.
Perhaps [Note 1308330 - CRM WebUI Account Search gives no result|https://service.sap.com/sap/support/notes/1308330]
Is helpful in this context.
Best regards
Arno

Account search F4 Help from BP Relationship page restricts the search

Hi ,
Account search F4 Help from BP Relationship page restricts the search to corporate accounts.
The business partner category maintained for the relationship type in Tcode buba is organization and person.But the search is restricted to corporate accounts only.
Thanks & Regards,
Sanila

Hi Shobhi,
Can you provide some more details about the system ?
Are you using transaction BP or CRM Web UI ? Also, which BBPCRM SP are you on ?
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My guess is that everything is working fine in your system. Probably, you have also maintained some role based restrictions in BUBA customizing. Now, possibly, the allowed roles are only valid for corporate accounts, that's why you only see organizations in the search.
E.g : say u have a relationship category ZBUP03 - Employee rel
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Now, according to role customizing, employee can only be person.
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Probably, this is the scenario in your system.
Hope this helps.
Cheers,
Rishu.

CRM 2007 vs CRM 52: Account Search - Favorites

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I will generously reward points for proposed solutions.
thank you,
Stephen

Stephen,
Actually I'm not aware of limitations around how many search criteria could be save together as the dynamic object queries are stored and the parameters are stored in a xml format.
The Saved search are stored in tables CRMD_SHORTCUT and CRMT_DYN_QUERY. For the short cut one there also exist a _T table for the texts.
If you want to look for multiple IDs as a saved search you could do this in case you do not have a "better" common search criteria e.g. country or region.
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Hope this helps,
Florian

Interaction Agent - Account Search view - How to increase the window size

Gurus, I have 2 views on the Interaction Center Agent Account Search screen. On the left side ICCMP_BP_SEARCH component with BupaMixsearch view and on the Right side, we can customize such as IBase search / Customer Invoice etc through configuration. I went ahead and removed the configuration for IBASE. so the right side panel/view area is empty. How can I strech the Account search view (move the fields to right side panel) instead of 2 column layout.
Edited by: Sai on Oct 1, 2010 10:48 PM

If you want to change the memory only for your app in eclipse go to the menu
    Run -> run...select your configuration on the left side and go to the Arguments tab on the left side; enter your options (-XMs...) in the VM arguments box
to change it globaly (in eclipse) go to the menu
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put your options as Default VM Arguments:
Message was edited by:
S_i_m_u
1 month old problem...

G/L Accounts Search

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