G2 isn't sending or receiving multimedia messages.

Duplicate post - please visit:
https://community.verizonwireless.com/message/1035928#1035928
Message was edited by: Admin Moderator

Multimedia texts won't send/receive over wi-fi, they require a mobile data connection.  But they count against your text plan, not your data plan.

Similar Messages

  • Can't receive multimedia messages

    I have never been able to send or receive multimedia messages in the city where I live. I know that it is not my plan preventing me from receiving media messages because I can get them when I am in another city. I live in an area that is under extended network, so I had assumed it was because of the extended network that I couldn't send and receive them. But, my friends and family who also have verizon, and some of them have the exact same phone that I do, can send and receive media messages with no problem. They can be sitting right next to me, with the exact same phone and same type of plan, and receive picture messages when I can't. Does anyone know how to fix this? I've tried updating my towers, but I can only do that when I'm in a bigger city...it won't let me do it from my house. Help!

    Hello Mcsomething,
    I understand your frustration with using the multimedia messaging services on your phone. I would feel the same way. I am more than happy to assist you with this concern and provide a resolution. I have sent you a private message, and once I receive a reply, I will be able to reach out to you personally for troubleshooting. 
    Thank you!

  • Anyway to receive multimedia messages

    Is there anyway to receive multimedia messages that display directly on the phone instead of forcing me to go to viewmymessage.com to retrieve it.
    And if there isn't, is there anyway to save the message off of viewmymessage.com directly to the phone?

    This happens if the users MSISDN is not provisioned in MMSC. Contact your carrier to solve the issue. It's not BlackBerry related problem.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Is there a software in which I can hook up my iPhone 4s to my computer and send and receive text messages and calls (via headset) through my computer?

    Is there a software in which I can hook up my iPhone 4s to my computer and send and receive text messages and calls (via headset) through my computer? Whether it's free or cost money, can someone please give me a name of a program or software that allows me to do this? I can't seem to find anything like this for the iPhone.

    No.

  • My wife and I share the same email address and Apple ID.  We are not able to send and receive Text Messages to one another.

    My wife and I share the same email address and Apple ID. We are not able to send and receive Text Messages to one another. Is the cause of this because we share the same Apple ID? Will we have to set up 2 separate primary email addresses to be able to  send and receive Tex Messages to one another? Like I said, we share the same email address and woul like to keep it that way to keep up with our email together. Is there a way to by-pass having to set up 2 primary emaill addresses if this is the problem?
    Thanks.

    go to the settings and turn off imessage
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    the appleID is really meant as the handle that identify you it was not meant to be shared
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  • Since my update to 4.4.4 I can no longer send or receive MMS messages.  What gives?????

    Since the latest update to 4.4.4 I can no longer send or receive MMS messages.  What gives????

        DrEvey,
    Let's get your MMS messages sending and receiving again!  Are you receiving an error message? Has this been occuring everywhere? Is your cellular data turned on? Please share some details so we can further assist.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • Brand New Iphone 5c can't send or receive text messages of any kind!? I've tried everything, why does no one have a solution for this? There's no way we're keeping a phone that can't even perform one of it's most basic functions. Help!

    Got the new Iphone 5c from Verizon today and was really happy with the phone until we realized it is unable to send or recieve text messages AT ALL. We've tried everything, searched the internet for hours, I've tried live chatting with Verizon and Apple ALL DAY and somehow keep getting "disconnected" even though my internet is working perfectly. The phone is pretty much useless if it's unable to perform one of it's main functions and it's really dissapointing to add a line, get the phone, only to discover a major problem with seemingly no solution whatsoever. Is there any fix for this? Because a phone that is incapable of sending or receiving a simple SMS message is pretty much useless. It's too bad too because I really love the phone if not for that. Does anyone have a legitimate way to solve this problem? We've done everything, network resets, turning imessaging on and off, factory reset, etc. etc. etc. and nothing works. Please help.

        Hello Idkallday!
    I know your device sends and receives text messages! Let's get to work on this! Did you port your service from another carrier, or is this a new number? Is your previous device still powered on?
    I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
    Please test it by sending a message to your own mobile number, and keep us posted!
    ChristinaB_VZW
    Follow us on Twitter @VZWSupport

  • After updating to IOS 7.0.3 I can't send or receive text messages. Everything is working and normal.

    After updating my ipad to IOS 7.0.3 I can no longer send or receive text messages. every thing else is working normally.

    I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.

  • Iphone 4s i have made my update to ios 7.04 and when i send are receive a message text are a call of one of my contact, the contact is automaticaly deleted !!! Somebody know why ita frustrating

    Iphone 4s i have made my update to ios 7.04 and when i send are receive a message text are a call of one of my contact, the contact is automaticaly deleted !!! Somebody know why ita frustrating

    Post in your native language, the above makes no sense.

  • Unable to send or receive text messages after apply s/w update on Q10

    After apply software release 10.1.0.4181 (size 6mb) on my Q10, I can no longer send or receive text messages, pls help. At first I thought the text messages were only collapsed, but I am unable to send, receive or open any previous chat. I have rebooted the device multiple times, including removing the battery. When trying to do a text message, system seems stuck on the last message received yesterday, and am unable to open this chat session, reply, compose. I cannot compose for any contact, nor able to receive any text messages. PLs help !!
    Solved!
    Go to Solution.

    I removed my battery again, this time left out for 5 minutes. SMS is now working again. (previously approx 2 min)
    However, the problem I was experincing, I have had before, where I cannot send an sms message. I believe I may have hit a hot key and basically does not allow you to send a message. Typically I reboot at this point and sms works again. I will try your new os option after I verify all is working properly again.  Thank you for your help.

  • Unable to send or receive media messages. LG Lucid

    I got this phone in mid-April, however since getting it I have been unable to send and receive media messages. I am however able to send/receive media emails. I am using Chomp SMS for texting, as the default messaging application wasn't splicing long texts (sending one blank message instead, or simply failing to send). However, even with Chomp I am unable to receive/send media messages. I am at first given a "download" option for the media image/file, and then it turns into an unlinked box and a URL that never leads anywhere.

        I understand the importance of communicating via text and I'm here to assist you! You are currently using a 3rd party application in which we do not support but I would like to get to the root of the problem. Can you attempt to send a picture message to and from your self via the stock messaging feature that originally came with the phone? Once you attempt to send/receive the message please reply back with the results.  I look forward to hearing from you soon.
    Thank you for your involvement in our community forums,
    AyaniB_VZW
    Follow us on Twitter @VZWSupport

  • Unable to send or receive text messages

    I just activated my Droid Razr and I'm unable to send or receive text messages.  Sending and receiving phone calls and emails works fine.  Any ideas?

        Thanks to the community for your contributions.
    Hello Tim952,
    I use text messages on a daily basis to keep in touch with friends and family so I understand how important it is to get this resolved. How long have you had this issue? What zip code are you located in? Do you receive an error when sending a message? Are you using a third party messaging application? If so, please remove and retry with the stock messaging application. Please share additional details so I can better assist.
    DaisyP_VZWSupport
    Follow us on Twitter @VZWSupport

  • Unable to send or receive text messages after updating iOS to 7.0.2

    I am unable to send or receive text messages aftering updating to iOS 7.02. I have an iPhone 4S. I have run all the suggested troubleshooting still can't text. I have been to my carrier, AT&T, there is no issue with my account. AT&T suggested resetting the phone to factory defaults (thereby wiping it clean). I am trying to avoid that as I had issues with transferring data & contacts before. Any one have a work around?

    Try this iMessage workaround
    Look for a fix by Apple by the end of the week.....

  • Why can't I send or receive picture messages on my iPhone 4s?

    Why can't I send or receive picture messages on my iPhone 4s?

    Make sure that MMS is turned on in Settings. Sometimes that can get turned off during an update, if you recently did that. Next try would be a reset. If that doesn't help, then contact the carrier, as SMS and MMS are carrier specific functions.

  • Can i send and receive mms messages in my ipad ?

    how i can send and receive mms messages in my ipad?

    You should be able to do this through the iMessage app if the other person is connected through an apple device If not however there are plenty of apps on the app store that you would be able to use to send pics as long as the other user has a smart phone (does not have to be apple)... for example WhatsApp, Kik, Skype etc Hope that this helps!

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