G2 Touchscreen Issue - Erratic Behavior - No Response in a Week?

I created this post a week ago.  I was hoping that someone from VZW would have weighed-in by now.
The concern over this G2 software defect continues to grow - now just the two threads referenced in my post have well over 20,000 visits from G2 owners.  There are countless other threads on this same G2 defect.
Isn't this enough to warrant a response?
Maybe just a "we'll look into this"?

JonathanK:
Thanks for offering to help laa125!.  I hope she/he chimes in and gets the support they need.
I love my G2 as well - it's an awesome device.  Being in the software business, I am well-aware that issues always arise with software.  If the issue is deemed significant, it's the responsibility of the device manufacturer and/or software provider to listen to their customers, understand the issue and then resolve it.
This software issue is very significant.  One way to determine how significant it is, is to look at the top technical media channels and see what kind of "buzz" the issue is receiving among G2 owners.  This is a great way to listen to your customers.  XDA and Android Central are two top tech websites.  Both have very active G2 forums and this very issue is one of the top defects being discussed, world-wide.  This issue has hundreds of posts and over 20,000 read requests by G2 owners!
Just read the initial post here:
http://forum.xda-developers.com/showthread.php?t=2521663
...and you will get all the info you need to understand the issue that laa125! has, and all fhe rest of us have.
Please pass this issue to the "Customer Care" or "Tech Support" at VZW.
We want to hear that VZW not only cares, but is willing to do something about this issue.
-bk

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