G3 Beige: grey screen at startup; no icon; won't boot from CD
G3 Beige, OS 9.2; working perfectly for past year.
I was using a D-Link wired router, to this and my other Mac, G4 Graphite OS X Tiger.
Having just gotten a netbook, I installed a D-Link wireless router (DIR-615), and changed the ethernet cables for both (non-wireless) Macs over to the new router. (It had been configured for me by a Staples Associate where I bought it.)
The netbook and the Graphite G4 worked as they should, but upon restart, the G3 Beige not only wouldn’t boot, it didn’t even show a sad Mac or a question mark. It chimed, but only has a grey screen. Cursor works (& keyboard); nothing else.
I disconnected ethernet cable; same grey screen upon restart.
Won’t boot from Norton or Mac OS 9 CD, pressing “C” at startup.
Zapping pram didn’t help.
Shift during startup didn’t help.
Now what??
TIA.
PS: Meanwhile, I'm afraid to connect my emergency spare 7300 w/G3 upgrade & OS 9.1 to that router. Should I?
The next thing to try is re-seating the sound card. The backpanel is only well-supported on one side, and the sound card takes a beating in all the Beige G3s and similar Macs with tumble-open or lift open designs (but not the All-in-One). Jeff suggests you remove the exterior third screw \[and leave it out] and bend the top tab slightly before re-installing the two screws on the rail. This helps push the sound card back into the slot and keep it firmly seated.
Do you have any SCSI devices or SCSI cables connected? A dangling SCSI cable or a badly-terminated SCSI device can cause a Hang where you describe.
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Imac G5 ALS shows grey screen with blinking folder icon on startup
Helping a friend - her imac G5 got the blinking folder icon with question mark and grey screen and then wouldn't start. She had OS 10.4.11. I booted from install disk successfully- Disk Util said No repairs Necessary. Disk Warrior hung (never had that happen before). Performed Safe Boot. Multiple reboots were all successful.
But a few days later, it happened again. Then I did a clean install of 10.5 and all software updates. Restored her user folder from a clone I'd made before starting. All seemed well.
Now, the grey screen with folder question mark still occurs fairly often. If she restarts, she does get booted. (so far anyway)
My question: what do I need to do to resolve the grey screen with blinking folder icon on startup?
Additionally, the computer is slower than before. Does Leopard run slower on these machines than Tiger? (I'd already advised her to get more ram)
Thanks for your help!The blinking folder means just that, it can't find an OS to boot to. Tray zapping the PRAM and it wouldn't hurt to run Rember and if the RAM checks out, she might want to add some, 512 is really a minimum, and Leopard should really have at least 1GB.
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TS2570 Grey screen on startup...
I am using 2008 White Macbook with OSX lion running on it. Recently I tried to update the OS and then I started getting a folder with question mark on startup. After that I started getting a continuous grey screen on startup. I tried various options like command + option + P + Q, then Command + R, etc. but did not get any response. After that I pressed option key on startup then there was a response. A lock icon appeared on screen asking for a password. I tried the MacBook password and it is not taking that password as well. I tired all the passwords I remembered but nothing worked. My cd drive is not working and also I do not have original OS disks with me now. The apple service centre told that they can resolbe it as it is a vintage model. I called apple care but they are asking 29 $ for a call Which is ridiculou. Pl. help me
Does the lock screen look like the one on this page…
http://osxdaily.com/2014/01/06/set-firmware-password-mac/
That is an EFI password - it stops the firmware accepting ANY startup commands so you cannot boot from other media or use the startup keys to get into recovery mode, single user mode, target disk mode etc.
If you can't remember the password you will need to remove the battery & leave it unpowered for a few days. If you are lucky it will reset. If it doesn't reset you need to open the case & remove the internal clock battery. Not something anyone should do without the skills to work on electronics - take it to an Apple Store or an Apple approved service centre would be my advice.
It is also possible that you have Filevault password instead of an EFI password - did you need to enter a password after every reboot before the OS failed. This shouldn't be confused with a normal user account password.
If you have Filevault enabled you can still try booting into recovery mode, but you must enter the password to repair the boot disk.
The 'question mark folder' means it cannot find an OS that is bootable - it need to be repaired but you can't get to recovery mode without the EFI password - a catch 22 situation.
Since you have no install disks or other ways to boot it seems you are probably not going to be able to fix this. If you have another Mac you could try to download 10.7 & create a USB install disk & use that to try to repair the Mac, but it seems unlikely since it appears to have a firmware password. -
Why won't my Intel iMac boot up, either from the internal hard drive or the DVD drive? It just displays a light grey screen, without any other icons, etc. The fact that it won't boot from the original system DVD is what baffles me the most. Any ideas? It uses the latest version of Mavericks. Thanks!
If the C key for Install Disc or R Command for OS X Recovery startup commands are not working, try holding the Option key for the Startup Manager.
see > Startup Manager: How to select a startup volume
If that does not work and you using a wireless keyboard, it may have become unpaired and you need to dig up a USB keyboard to invoke the startup commands.
For more on gray screen, see > Mac OS X: Gray screen appears during startup -
My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?
Sounds like you may have a harddrive issue. You are probably going to need to get that changed out and then install the OS X again to get it going.
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What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?
vickyfromosseo wrote:
What do I do when I power up the computer and get a grey screen with a folder icon and a question mark?
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When my wife's Mac Book Pro was being updated to the latest version of OS X the laptop locked up at a grey screen with the Apple icon and status bar. Is there any way to recover the data and complete the install? I have not tried anything yet because of the data issue. I am not sure which OS X version as I did not install the software.
Used Macs of every description are always available on Ebay and Craigslist and from a plethora of online used-Mac resellers. Apple sells refurbished late-model Macs at 10-20% discounts with a new-computer warranty and the opportunity to extend the warranty with AppleCare.
http://store.apple.com/us/browse/home/specialdeals/mac -
I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?
Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine! -
G5 gets grey screen with logo then goes black, won't boot from any disk
Won't boot from any disk, already changed VRAM battery, no success. tried hardware disk once and ran a full scan, said error with Video, but now won't boot at all with any disk. Screen is choppy also(have pic). Thinking video graphics card? Not sure. Need help!
Hi bribiel, and a warm welcome to the forums!
It certainly sounds like the Video card from the little info we have, & that can certainly cause it to fail to bootup. -
Mac Pro 2008 won't boot from install disc - black screen
Hello,
I recently purchased a new hard drive to replace the original that came with my Mac Pro 2008. I was able to format the new drive using Disk Utility. I am now at the point where I need to install OS X onto the new drive, but the computer refuses to boot from the disc. The disc is recognized by the computer (I can access the disc and am able to use the BootCamp applications, etc.) but I just get a black screen when trying to boot directly from the disc. The computer boots fine otherwise.
I have tried the following:
I have tried using both the gray install disc that came with the computer and the Snow Leopard Install DVD disc.
I have tried booting using the "C" key and the "option" key but still receive a black screen following the chime (I've held these down for several minutes).
I have tried restarting from either install disc using the Bootcamp Assistant.
I have tried running the installation software to get it to restart from the disc.
I have tried a combination of the drives, i.e. trying to boot from the discs with just the new drive installed, just the original drive installed, and with both in bay1 and 2.
Everything results in the computer starting up, hearing the chime, and then nothing..just black screen. I have the original drive partitioned with BootCamp with OSX Snow Leopard and Windows 7 installed (I don't know that that matters).
I am at a loss as to what to try next. It doesn't seem like the superdrive because it is recognizing the disc, it just won't boot from it.
Any help is appreciated, thank you.Clone should be a must and easy to do and learn (learn by doing! 2)
6800 would 'qualify' as 5x70 series flashed etc and same rule: 10.6.5
In the past there was 10.4.6, 10.5.6, but not 10.6.6 - even though strong need for such a DVD.
10.6.8 DVD would be excellent
Lion or ML - buy, download, make an installer flash card would be what I would do at this point.
Then keep both - dual boot as you learn and test and see what ML does and waht you had that required Rosetta to support PowerPC. See www.roaringapps.com about that.
With Carbon Coyp Cloner - was share, now commercial, great utility been around since 10.2.2 at least - this time 2003. 10 yrs.
You can clone the system folders, you can even selectively choose. You can skip copy of most of your home account and do that separately to another drive if you want.
Clone Windows with Paragon or WinClone and use Windows 7 or 8 DVD to do a system repair (automatic) or to edit the BCD file. It can and should - and all you do is boot Windows 7 DVD w/ only the one drive present and go at it. Piece of cake. But yes, Windows gets fussy if you change or remove or move. BCD to the rescue. A proper program for cloning like Paragon's "Clone OS" meant for going from disk drives to SSDs, knows that and how to do it.
Back to how to clone etc:
Clone
Disk utility has RESTORE which will also clone your system but not the Lion Recovery partition. Oddly Apple did not 'endorse' making bootable clone of the system which works too but most choose Carbon Copy Cloner - it works more consistently; it allows for smart update of the backup volume. Both can backup to a sparse disk image if desired.
Using Cloning as a Backup Strategy
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.bombich.com/software/updates/ccc-3.5.html
OS X Lion Install to Different Drive
How to create an OS X Lion installation disc MacFixIt
Migration Assistant Update for Mac OS X Snow Leopard
http://www.apple.com/support/lion/installrecovery/
Create an OS X Lion Install disc
http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone-backup.html
http://macperformanceguide.com/Mac-HowToClone.html
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.macperformanceguide.com/blog/2012/20120711_2-MacPro-internal-clone-ba ckup.html
The DVD is dependent on your hardware. And your hardware changed. The drivers for the 5780 and 6xxx are bundled in the OS and lacking. Minimum build thing.
Put the new drive anywhere you want. Does not matter. Can move it later. Can be drive bay 0-3 or a Firewire external or under the DVD drive.
When you clone pull the old drive and boot from the newly cloned.
After that keep a backup clone around all the time. Takes less than 10 minutes to do a smart update to copy just the changes to keep it current. So you have working copy of the system. I keep Clone "A" that I keep "as was" the system as of last month or whatever (like 10.7.4 before upgrade to 7.5).
Comes easier after doing it once and have all your ducks in a row. -
I have a mid-2010 27" Quad Core i5 iMac running 10.8.3. Startup disk recognizes the primary hard drive as a startup volume but will not boot from it. Have tried zapping PRAM, ran disk utility. No errors reported Any thoughts?
My bad Eric. The startup preference recognizes the primary as a 10.8.3 startup volume but when u select it the system does not boot. I can only boot from my external backup drive
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Stuck on Grey Screen During Startup
I updated to Yosemite on Saturday and everything has been working fine, I have been able to shut down and startup as normal until today.
Last night I forced my Early 2011 MacBook Pro to shut down and today it will no longer get to the login screen.
I hear the chime, the Apple appears with the Yosemite status bar underneath, it takes a long time to get about halfway then both the Apple and status bar disappear leaving just a blank grey screen.
- I can get into Single User mode, using "fsck -fy" it reports that everything is OK.
- I can't get into Safe Mode.
- I have reset PRAM
- I have NOT reset SMC (is it worth a try?)
- I have a bootable Yosemite USB, holding option I can select that but instead of presenting the Utilities window it just brings up the Apple and status bar then grey screen. For some reason my WiFi network isn't in the list either. Also, the image of my hard drive that appears has a custom icon that I haven't used for at least 5 years, very odd indeed.
I'm at a loss, any help would be greatly appreciated.
NOTE
My left fan is faulty, I have ordered a new one online. I have been using SMCFanControl to monitor it, if the computer has been feeling hot I have been increasing the RPM for a minute to cool it just to be safe until the new fan arrives. Last night I increased the RPM and SMCFanControl became unresponsive which is why I forced the computer to shut down because I couldn't reduce the fan speed back to normal.I am able to get into Internet Recovery Mode but eventually the globe disappears and it's right back to the Apple and status bar then grey screen again.
When holding Option only my hard drive shows, there is no recovery drive option. -
Macbook Pro won't load past a grey screen on startup!
I apologise for what will most likely be an essay ahead.
I have a Macbook Pro (2.16ghz) that is just over three years old. It is running on Leopard with all the up to date patches / updates. Over the past week or so, it has been 'playing up' in the sense that the spinning loading icon would appear at random intervals and stay there for a good 20 to 30 seconds or so, not allowing me to do anything. If I would be listening to music, the music would pause and then come back on.
It would normally appear when something was trying to load. For example, the final straw was when I was using Adobe Bridge and it was taking an extremely long time to load up the photos I had imported and in the end I gave up. Speed has never been an issue before and my MBP has 2GB of RAM.
So I backed up what I needed and proceeded to do an 'Erase and Install(Leopard) format. Once formatted, the MBP booted up and I completed the registration, took my User picture blah blah etc. Once done, the MBP booted into OS X - this is where the problems occurred. The spinning loading icon appeared and after about 30 seconds or so, the Finder window / toolbar at the top disappeared, as did the Macintosh HD icon on the desktop. All I was left with was my wallpaper and Dock with icons in. However, if I clicked on any of the programs, nothing would happen.
Naturally, I tried restarting it and the same thing happened again. I figured that because my MBP was connected to a second Dual monitor, that this might have been the issue so I decided to boot from the OS X Leopard CD and do another 'Erase and Install'. I once again got past the registration screen, but this time, instead of booting into OS X my MBP stuck itself on a grey screen. It would not go any further.
I then decided that the spinning loading icon issue may be a RAM problem. When I first got my MBP, I upgraded the RAM so I knew how to take it out and replace it. So I tried taking out the RAM stick (1GB) I put in orignally and booting it with the original 1GB stick. The same problem occurred. I tried the other way round, putting in my 1GB RAM stick and taking the original out - nothing worked. I tried every possible combination, even swapping the sticks around.
Eventually my brother tells me he has some spare RAM which I also try and once again, this does not solve the issue. So I figure it cannot be a RAM problem.
So next I try booting from the OS X Disc on startup and run Disk Utility. I verify and repair the Mac HD which comes up fine. No errors, no issues, nothing.
I finally scour the internet for info on what could be the cause of the problem and the biggest suggestion seems to be formatting. So I once again try formatting my MBP for a third time - however this time, I get the original problem. It boots up into OS X but then the Finder toolbar and Mac HD icon disappear, leaving me with Dock and Wallpaper.
The final thing I try is resetting the MBPs PRAM on startup. This does not solve the issue.
So here I am. If you could be bothered to read all of that, well done haha I'm not sure if I could have.
If anyone has ANY suggestions or advice, please post!
I do not have Apple Care so if I was to take it to the local Genius bar, would they look at it for free and diagnose it? Or would that cost me? I have never had to take my MBP in before.
Thankyou againI just skimmed over this because the post is like a small novel! lol Try a Apple Hardware Test. I think it's probably a bad logic board.
http://support.apple.com/kb/HT1509
Don't take it to a Genius Bar until you've done this, saves time and you might have a little more info to give them. Also that way you won't feel pressured into anything. It's out of warranty, so sometimes I've noticed they can be a little pushy especially on a very high dollar replacement such as a new logic board on an out of warranty item. Also the "enhanced diagnostic" is around $100, so you might have to at least fork over a hard earned Benjamin and not get anything fixed. And whatever you do, DO NOT, I repeat, DO NOT tell them you upgraded the RAM yourself. If they are feeling in a good mood and decide to knock off any money or waive any sort of fees, this will kill it instantly. RAM is considered "user serviceable," but they normally try to plead "the part you installed is not Apple Authorized" or the "installation caused the issue and was not an ACHT." Put back in the original stick and leave it alone. Hope this helps you out! -
PB G4 OSX10.5 grey screen on startup/not recognize harddrive?
Powerbook G4 won't startup, stops at grey screen with folder alternating Finder icon/question mark.
Reseting PRAM has no effect.
When started in Safe mode, will go to two buttons, no drive icon.
When started in Safe mode with install DVD inserted, can get to Install screens.
Hardware tests (quick and long) show all okay.
When try to reinstall system, no icon for location to install to is shown.
Can put computer into Target mode, firewire icon appears on screen whether or not the install DVD is in. If install DVD is in, this will appear on second computer. If install DVD is not in, nothing appears on second computer.
History:
I purchased this unit preowned by single owner about a year ago with 10.5 installed. It has run well, almost exclusively Office 2004. Yesterday Entourage timed out Shut Down and would not allow Finder to be accessed by clicking on the desktop or Apple icon, so computer was shut down by press/holding power button.
Thank you for any assistance you can provide.
Troy.if the drive is not visible at all in Disk Utility it's not a good sign.
sometimes the issue could be caused by drive cable connection or cable going bad, it's quite rare though
sometimes the drive may work when put into an external enclosure
DriveSavers is a well known recovery service, could be expensive:
http://www.drivesaversdatarecovery.com/
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