G4-1117DX CD/DVD drive not functioning

So I should say that this CD drive has never really worked all that great from the get go. I never really bothered to try to fix it till now (Two years later). So I am having trouble with the CD drive not reading any CD. Device Manager says that it is functioning and I have uninstalled it and installed it again. I have checked drivers for Highend Filters and Lowend Filters. I have replaced the CD drive with a new one, same model. I have searched high and low for an possible answer and I have found nothing. So this is my last hope.
One thing that I have tried to test is going into Command and typing:diskpart. The screen moves on to say
Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation
On computer : xxxxxxxxxx(my name of the laptop)
Then nothing else, and it just sits here. I don't really hear the CD driving spinning up and when I do try to load a CD into the computer and open it. It loads very slowly all the way to the end then it just sits at the last 2% and then freezes.
I am trying to turn this P.O.S. laptop into a work laptop. I am almost at the point where I am going to go get a USB CD drive and try to see if I can make it work. I'm trying to also install a brand new hard drive and that is really what is the big hang up.
Update: I finally got the command to let me enter
DISKPART> (I typed in) List Volume
Now it is trying to load the information. I would have to say it has been about 45 minutes before I got the command prompt to get this far. I am sure this is not normal. Again, the plea is the same. HELP! Thanks
Updated #2

Hi
Thats very strange.
For me your description sounds like hardware malfunction but I cannot believe that this could happen after using the drive only two times.
You said you have tried using the Knoppix CD. How about Toshiba recovery CD?
Is it possible to read this CD?
In my operational experience not all medium are compatible! Its possible that the drive could not read or write some not supported CDs or DVDs.
So what to say in the user manual you should find a index with compatible and supported CD/DVD.
This CDs and DVDs should run for sure.
The mentioned CD/DVD manufacturers are unknown to most peoples but these are ONLY manufacturers and not vendors like i.e TDK.
Mostly one CD/DVD manufacturer provides the medium for several vendors!
So finally I would recommend checking the supported CD and if it will not run contact the ASP for a help. Maybe the drive must be replaced.
Good luck

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