G400s a white spot on lcd screen

dear lenovo,
please help me...
I recently bought a laptop in one day, and then I found a white spot on lcd screen.
Given these conditions if I could get a replacement with a new laptop?
Or do I just get a replacement just in the troubled lcd and how long the problem can be solved?
Please help to related parties to help the handling of the issues mentioned above.
Thank you for your attention.
model : G400s
serial : CBxxxxxxxx
machine waranty status: 2014-06-05
problem description : a white spot on lcd screen
buy date : sept18'2013
trouble date : sept19'2013
region: surabaya, east java-indonesia.
Moderator Note; s/n edited for member's own protection

Ardha,
Welcome to the forum.  White spots on the LCD, typically a bright white spot most clearly seen against a white background like the forum, or google home page, is caused by pressure damage - pressure applied to back of the LCD panel. 
Since you indicated that you have only had the system 1 day, unless you are aware of something that happened while in your care, I can only guess that the damage was done during transport or manufacturing.  I would recommend you contact your point of purchase and ask to exchange the unit.  I would also try to power up and inspect the new system immediately to make sure all is well.
Please also see my PM - I would like you to take a pic of the spot and email to me if possible.  While random things happen, I'd like us to take a look at this. 
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

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