G5 Powermac SuperDrive Door Will Not Open - (mechanical problem)
...so my superdrive was acting up, making noises etc. so I removed the superdrive from the case, took it apart, put it back together, re-installed it but now it will not open the door on the case (outer door) ... the cd tray will not come out unless I hold the outer door open.
reinstalled several times to make sure its lined up ok, but it still doesn't work.
when I hold the door open and push the eject button, the cd tray comes out fine.
the door doesn't seem to be jammed. moves fine.
I don't believe its a software problem
now what?
it would be good if there was a burner that could burn cd, dvd, dual layer and HD / Blueray too.
There is, but to get/use an internal one you need IDE to SATA converters since all Blu-Ray drives are SATA...
http://eshop.macsales.com/item/LG/WH10LS30K/
Or an external one...
http://eshop.macsales.com/item/Other%20World%20Computing/MRF8BDSD12X/
But you need Toast 10 to Write Blu-Ray, so maybe...
http://eshop.macsales.com/item/Other%20World%20Computing/MRF8UEBDW10T/
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If you experience difficulty with the disc tray opening or closing, follow these steps to try to resolve the issue:
If the issue is still unresolved, service may be required. Click here to check for your service options.
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/Win-4K -
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I have a Sony CDP-CX335. The door will not open and the turntable inside will not move
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Hi puffinparks,
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If my post answers your question, please mark it as "Accept as Solution" -
New version of iTunes will not open says problem with QuickTime
Followed all instructions to unload/reload QuickTime still same problem iTunes will not open due to problem with QT so removed both iTunes and QT and reloades still shows message and will not open iTunes.
Try uninstalling the QuickTime Player application using the Windows Installer Cleanup Utility, as suggested here: http://support.apple.com/kb/HT1926.
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CD changer door will not open.
I have a Sony Remote Controlled Hi-Fidelity home stereo system, model# HCD-441 and serial# 8812786, manufactured in 1994. It has the receiver, double cassette decks and 5-disc cd changer. I cannot get the cd changer door to open and it will not play cd's. The cd display works, I can skip discs, the little dash (--) light blinks like it is reading the cd's but nothing else happens. I know there are cd's in the changer.
Hi RogoWallo33,
Welcome to the Sony Community!
Thanks for your message. Regarding your concern, If you experience difficulty with the disc tray opening or closing, follow these steps to try to resolve the issue.
Turn off the power to the disc player or the stereo system, if the disc player does not have a separate POWER button.
Unplug the power cord from the AC outlet.
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Let the disc player or the stereo system remain without power for approximately one minute.
Plug the power cord back into the AC outlet.
Turn on the power to the disc player or stereo system.
Attempt to open or close the disc drawer or tray.
If the issue is still unresolved, service may be required. Here's the website if you want to setup a repair for your unit: Sony Product Repair
If my post answers your question, please mark it as "Accept as Solution"
Regards, -
ITunes will not open-- different problem than others here...
I just purchased the iPod video and I went to apple.com to install the latest version. I went through all the standard prompts as usual. Finally, I get the message that i have downloaded successfully. I got to the iTunes icon on my desktop and after clicking, nothing happens. I get the hourglass and that's it. I've tried rebooting with no change. I even called the Applecare hotline to figure this out. The operator had me to uninstall and install iTunes again. Same thing happened and she was stumped. She told me to come here and ask someone what the problem could be. This is not my first iPod (i have the ipod photo) so I have a general idea of how this thing works. Just can't open the dadburn iTunes!!! I have all my music backed up on an external hard drive so i know my music is somewhere in pc limbo. Help me please!! Oh, and I do have Norton security if that makes much of a difference. Sorry for being so long winded.
Windows XP
Windows XPNot sure if you've seen these, but they might help:
iTunes for Windows won't open if firewall software is not up-to-date
http://docs.info.apple.com/article.html?artnum=302775
iTunes for Windows doesn't open after upgrading
http://docs.info.apple.com/article.html?artnum=302386
How to recreate your iTunes Library (if there is a corrupt iTunes library file, this could help iTunes open correctly)
http://docs.info.apple.com/article.html?artnum=93313
Using MSCONFIG to troubleshoot conflicts in Windows
http://docs.info.apple.com/article.html?artnum=302538
It's a lot to shuffle through, but definitely worth it. You also may want to try, if available, to sign onto another XP user account and see if the same symptoms exist. This way you'll know if it's a more user-specific issue or if it's something system-wide. If you don't have another user, temporarily create one (with admin abilities, preferably), and give iTunes a go.
Hope this helps =) Let me know how everything goes. -
Itunes will not open. Problem Report: Exception Type: EXC_BAD_ACCESS.....
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000001540067
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
what do I do?Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000001540067
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
what do I do? -
New key board eject key will not open Drive Door
I know this has been answered, but I cannot find it. I have added a new white key board (not the thin one) to an 800 Mhz iMac flat-panel and of course the CD drive door will not open with the eject key.
I'm considering removing the door and gluing a pull-handle on the tray! Seriously, why would Apple make the eject key incompatible on the newer keyboards?
Thanks
Message was edited by: Peter MarsOdd, I had the A1048 (later white keyboard with USB1.1 ports on back) keyboard on my iMac G4, I've just plugged it in my Alu Intel iMac and the Eject Key ⏏ still functions as expected. Have you checked the keyboard shortcuts in menu > System Preferences... > Keyboard & Mouse?
Alternatively pop the ⏏ key and the F12 key off the keyboard and swap them over.
cheers
mrtotes</foint> -
Safari will not open; same with software update. Work on diff. user.
I have OS X 10.4.9 installed, There are two users (I am the Admin user) and Safari will not open, it launches, then instantly crashes, same for software update, and widgets that connect to the internet. Firefox and IE, work fine, and Safari works on the other user. This has to be a password or permissions problem. I ran disk-warrior, and repaired all permissions,etc.
Any thoughts? I am scratching my head on this one.
PowerMac G4 1.5 gb ram Mac OS X (10.4.9)Date/Time: 2007-06-02 16:49:36.437 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [107]
Version: 2.0.4 (419.3)
Build Version: 1
Project Name: WebBrowser
Source Version: 4190300
PID: 347
Thread: 3
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92bfe12c
Thread 0:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c136bc -[NSSynchronousURLConnectionDelegate run:] + 112
5 com.apple.Foundation 0x92c13530 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 88
6 com.apple.WebKit 0x95799f9c -[WebHistoryPrivate _loadHistoryGuts:URL:error:] + 104
7 com.apple.WebKit 0x95799f10 -[WebHistoryPrivate loadFromURL:error:] + 64
8 com.apple.WebKit 0x95799e80 -[WebHistory loadFromURL:error:] + 40
9 com.apple.Safari 0x0001cbc8 0x1000 + 113608
10 com.apple.Safari 0x0001cb24 0x1000 + 113444
11 com.apple.Safari 0x0001c7ac 0x1000 + 112556
12 com.apple.Foundation 0x92be2ae4 nsnotecallback + 180
13 com.apple.CoreFoundation 0x90806078 __CFXNotificationPost + 368
14 com.apple.CoreFoundation 0x907fe114 _CFXNotificationPostNotification + 684
15 com.apple.Foundation 0x92bcceec -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
16 com.apple.AppKit 0x93782f98 -[NSApplication _postDidFinishNotification] + 112
17 com.apple.AppKit 0x93782e84 -[NSApplication _sendFinishLaunchingNotification] + 92
18 com.apple.AppKit 0x937829cc -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 264
19 com.apple.AppKit 0x93782574 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 92
20 com.apple.Foundation 0x92be3af0 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 380
21 com.apple.Foundation 0x92be3950 _NSAppleEventManagerGenericHandler + 92
22 com.apple.AE 0x914fe960 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
23 com.apple.AE 0x914fe7fc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
24 com.apple.AE 0x914fe654 aeProcessAppleEvent + 284
25 com.apple.HIToolbox 0x9329e2e0 AEProcessAppleEvent + 60
26 com.apple.AppKit 0x93780cbc _DPSNextEvent + 856
27 com.apple.AppKit 0x937807a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
28 com.apple.Safari 0x00006740 0x1000 + 22336
29 com.apple.AppKit 0x9377ccec -[NSApplication run] + 472
30 com.apple.AppKit 0x9386d87c NSApplicationMain + 452
31 com.apple.Safari 0x0005c77c 0x1000 + 374652
32 com.apple.Safari 0x0005c624 0x1000 + 374308
Thread 1:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x9578ce30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 3 Crashed:
0 com.apple.Foundation 0x92bfe12c _NSRaiseError + 264
1 com.apple.Foundation 0x92bfde68 +[NSException raise:format:] + 40
2 com.apple.Foundation 0x92bd6f58 -[NSObject(NSForwardInvocation) forward::] + 176
3 libobjc.A.dylib 0x90a460b0 objcmsgForward + 176
4 com.apple.Foundation 0x92c1ee80 setDomain + 52
5 com.apple.Foundation 0x92c1e984 -[NSHTTPCookie initWithProperties:] + 324
6 com.apple.Foundation 0x92c1e824 +[NSHTTPCookie cookieWithProperties:] + 60
7 com.apple.Foundation 0x92c2986c makeCookie + 288
8 com.apple.Foundation 0x92c2970c -[NSArray(NSURLExtras) webmappedArrayWithFunction:context:] + 124
9 com.apple.Foundation 0x92c0dd58 -[NSHTTPCookieDiskStorage initWithNotificationObject:] + 788
10 com.apple.Foundation 0x92c0da14 -[NSHTTPCookieStorage(NSInternal) _connectToCookieStorage] + 80
11 com.apple.Foundation 0x92c0d91c setUpOnLoadThread + 96
12 com.apple.Foundation 0x92c0d4ac -[NSHTTPCookieStorage(NSInternal) _internalInit] + 136
13 com.apple.Foundation 0x92c0d408 initSharedCookieManager + 56
14 libSystem.B.dylib 0x90008a98 pthread_once + 68
15 com.apple.Foundation 0x92c0d3b4 +[NSHTTPCookieStorage sharedHTTPCookieStorage] + 40
16 com.apple.Foundation 0x92c0d258 -[NSConnectionHTTPURLProtocol addCookieFieldToHeader] + 100
17 com.apple.Foundation 0x92c0cd00 -[NSConnectionHTTPURLProtocol buildHTTPRequest] + 168
18 com.apple.Foundation 0x92c0cbd8 -[NSConnectionHTTPURLProtocol startOriginLoad] + 48
19 com.apple.Foundation 0x92c0c894 -[NSURLConnection(NSURLConnectionInternal) _performOriginLoad] + 328
20 com.apple.Foundation 0x92c0a948 _resourceLoaderPerform + 224
21 com.apple.CoreFoundation 0x907df4fc __CFRunLoopDoSources0 + 384
22 com.apple.CoreFoundation 0x907dea2c __CFRunLoopRun + 452
23 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
24 com.apple.Foundation 0x92c0a6a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
25 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
26 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0b7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 3 crashed with PPC Thread State 64:
srr0: 0x0000000092bfe12c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24028442 xer: 0x0000000000000007 lr: 0x0000000092bfe104 ctr: 0x0000000092bbfebc
r0: 0x0000000000000000 r1: 0x00000000f0202e90 r2: 0x00000000a2bbd508 r3: 0x00000000f0202a40
r4: 0x0000000000000000 r5: 0x0000000092bbf7e4 r6: 0x00000000f0202ac4 r7: 0x00000000000000ff
r8: 0x00000000f0202ab0 r9: 0x000000000c2d4690 r10: 0x0000000090a3f628 r11: 0x0000000024028442
r12: 0x0000000092bbfebc r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x000000007fffffff r21: 0x0000000000000001 r22: 0x0000000000416480 r23: 0x00000000a2bdfdb8
r24: 0x000000000e00fa20 r25: 0x00000000f0203008 r26: 0x000000000e00fa20 r27: 0x00000000a2bd6af4
r28: 0x000000000e09fa70 r29: 0x00000000a2bc2800 r30: 0x000000000e00fa20 r31: 0x0000000092bfe034
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0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f15000 - 0x92f33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3e000 - 0x92f98fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x93776000 - 0x93776fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x94505000 - 0x94542fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
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0x945a3000 - 0x945bdfff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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The battery compartment door on my Magic Mouse appears to be jammed shut and will not open, the device is only 5 months old and this is the first time I have needed to open it to change the batteries. Are there any suggestions?
It could be you are approaching it incorrectly. It can be a tricky little gadget that actually works with minimal pressure.
Try turning over the mouse so the compartment panel faces you, optical sensor topmost. Then holding the mouse at each side but not on the panel itself, flick the small, black rectangular panel downwards. The top of the panel should spring out, though it may require you to manipulate it fully away from the mouse.
Once you have replaced the batteries, starting at the bottom reverse the procedure then clip into place. Remember to move the small switch next to the optical sensor upwards which should turn on the green light. Then click twice to connect. -
I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing. Any ideas?
NOt an iPhoto issue - either a bad CD or a bad Superdrive on your computer - no way for us to tell try the CD in a different computer
LN -
Help! I have an iMac 24" OSX version 10.6.8. My iphoto is having problems. It will not open properly. All I get is the little wheel going around and around. My iphoto is: iphoto'11 version 9.2.3(629.52). What do I need to do to remedy this? I recently installed InstallMac. I don't want this on my computer. I don't know how to get it off. I'm afraid that is what scrogged my iphoto. Can anyone tell me how to correct this situation?
Re: iPhoto:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
IPhoto will not open normally - hangs up
When I try to open iPhoto, it hangs and will not open. I can go in the "back door" by choosing a photo and selecting "open with" and iPhoto, but the application won't open normally. I got my new laptop last December and migrated my applications, etc. iPhoto worked fine for a few months but has recently not been able to open.
Here's the iPhoto forum:
https://discussions.apple.com/community/ilife/iphoto -
Some photos will not open in Iphoto
Since updating to Mountain Lion, I find a few thumbnails will not open for edit or export in Iphoto. I just get an icon and a message that the original is missing or corrupt. What can I do?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD
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