G5 Pro - RAID Battery failed

Hi,
I have a RAID 5 with 4 HDDs.
I have an error in the RAID Utility :
"Battery #0 failed (code 0x1f = Daemon not updating)"
I already called the Apple Care Support and we changed the battery but 10 days later the problem appeared again.
However the battery seems to work normally, and this month again the battery went to be emptied and filled as it does normally each month.
Is there anyone who have an idea?
Thanks

Hi fmotot;
I think that you are mistaken about your hardware. I never heard of a G5 Pro. This information has to be correct before anyone can help you.
Allan

Similar Messages

  • RAID Battery failed (other than expired)

    hello,
    I've not even 1yr old Mac Pro with MB535PL/XXX/RAID,
    Logs say in RAID logs that: `Battery failed (code 0x#0 = 18)', hard to imagine that it is battery fault.
    I would like to know if there is any known solution because hw support wants me to send whole Mac to them.
    Please check screenshot for more RAID Utility logs.
    http://dl.dropbox.com/u/11758451/raid_bat.png
    TIA
    BRGRDS
    LVJ

    Hi, this is my whole log since attaching the card.
    Thursday, April 28, 2011 8:23:47 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, April 18, 2011 12:17:09 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Friday, April 15, 2011 12:31:04 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, March 28, 2011 8:52:28 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, March 27, 2011 1:40:53 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, March 14, 2011 11:24:20 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, March 13, 2011 5:41:10 PM Poland Time          Battery failed (code 0x#0 = 18)          critical
    Sunday, March 13, 2011 5:41:22 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, March 7, 2011 4:34:36 PM Poland Time          Battery finished conditioning          informational
    Monday, March 7, 2011 9:33:31 AM Poland Time          Battery started scheduled conditioning cycle (write cache disabled)          informational
    Monday, March 7, 2011 8:14:19 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Saturday, March 5, 2011 8:44:39 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, February 27, 2011 7:48:08 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Wednesday, February 23, 2011 3:23:56 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, February 14, 2011 12:50:45 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, February 13, 2011 8:44:28 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Tuesday, February 8, 2011 11:23:02 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Friday, January 28, 2011 5:33:49 PM Poland Time          Battery failed (code 0x#0 = 18)          critical
    Friday, January 28, 2011 5:33:48 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, January 24, 2011 10:50:30 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, January 17, 2011 11:59:31 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Thursday, January 6, 2011 4:11:33 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Wednesday, January 5, 2011 3:16:53 AM Poland Time          Battery failed (code 0x#0 = 18)          critical
    Wednesday, January 5, 2011 3:17:02 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Friday, December 31, 2010 2:37:30 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Monday, December 20, 2010 4:03:06 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Wednesday, December 15, 2010 1:00:33 PM Poland Time          Write cache set to battery detect          informational
    Wednesday, December 15, 2010 1:00:20 PM Poland Time          Write cache temporarily enabled          informational
    Saturday, December 11, 2010 7:00:11 AM Poland Time          Battery failed (code 0x#0 = 18)          critical
    Saturday, December 11, 2010 7:00:12 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Wednesday, December 1, 2010 11:17:34 PM Poland Time          Battery finished conditioning          informational
    Wednesday, December 1, 2010 4:46:07 PM Poland Time          Battery started conditioning cycle (write cache disabled)          informational
    Wednesday, December 1, 2010 4:22:20 PM Poland Time          Battery started conditioning cycle (write cache disabled)          informational
    Tuesday, November 2, 2010 5:40:07 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Friday, October 29, 2010 9:35:08 AM Poland Time          Controller detected disorderly shutdown without battery backup          critical
    Tuesday, November 2, 2010 5:19:11 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Friday, October 29, 2010 9:36:14 AM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Tuesday, October 19, 2010 12:58:09 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Tuesday, August 24, 2010 12:17:16 AM Poland Time          Battery finished conditioning          informational
    Monday, August 23, 2010 5:11:50 PM Poland Time          Battery started scheduled conditioning cycle (write cache disabled)          informational
    Wednesday, August 18, 2010 5:27:59 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, August 15, 2010 4:08:23 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Thursday, June 17, 2010 2:34:45 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
    Sunday, June 6, 2010 4:56:42 PM Poland Time          Write cache disabled due to insufficient battery charge          informational
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    Tuesday, November 24, 2009 1:38:34 PM Poland Time          Battery started conditioning cycle (write cache disabled)          informational

  • RAID Battery Failed

    Hi,
    I have a RAID 5 with 4 HDDs.
    I have an error in the RAID Utility :
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    I already called the Apple Care Support and we changed the battery but 10 days later the problem appeared again.
    However the battery seems to work normally, and this month again the battery went to be emptied and filled as it does normally each month.
    Is there anyone who have an idea?
    Thanks

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  • Mac Pro RAID Rechargeable Lithium Battery

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    Is there an "official" policy regarding the way one should treat a machine with a raid card. Some say never to switch off the machine, others say this is nonsense, as even if the MacPro is switched off, the battery should still be able to maintain it's charge. I have heard various Apple representatives say different things, but as far as I recall, I have never seen something in writing. Besides, my Raid Card lasted exactly one week before it needed replacement. I have now been sent a battery replacement after 4 months, and it failed (again) while keeping the machine on...so I am really confused.
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  • Apple Raid Card Battery Failed

    Hey guys !
    I have an early 2008 Mac Pro with a Raid Card and i get this message battery failure other than expired
    actually i got this message again about an year or so back ... so yes it happened before ... Apple replaced my battery
    Now im out of warranty coverage.
    Questions are :
    How does this affect my Raid Set ?
    Can my Raid Set survive without the battery ?
    If yes ... what are the downsides ?
    What can i do to manage the situation without changing again the battery ?
    Hope to get some advice soon on this matter
    Thank you very much.
    PS
    Down below i pasted some specs for my machine
    Mac Pro RAID Card:
      PCI Slot:          Slot-4
      Hardware Version:          1.00
      Firmware Version:          M-2.0.5.5
      Expansion ROM Version:          0018
      Shutdown Status:          Normal shutdown
      Write Cache Enabled:          No
      Battery Info:
      Firmware Revision:          1.0.2
      First Installed:          1/1/01 2:16 AM
      Last Date Conditioned:          2/24/12 3:47 PM
      State:          Faulted Battery
      Fault:          Battery failed (other than expired)
      Status:
      Charging:          No
      Conditioning:          No
      Connected:          Yes
      Discharging:          No
      Sufficient Charge:          No
    Drives:
    Bay 1:
      Product ID:          ST3300655SS  
      Serial Number:          3LM35BGK00009827PBXY
      Firmware Revision:          A005
      Type:          SAS
      SMART Status:          Unsupported
      Capacity:          300 GB (299,999,999,488 bytes)
      RAID Sets:          RS1
      Status:
      Assigned:          Yes
      Failed:          No
      Foreign:          No
      Missing:          No
      Reliable:          Yes
      Roaming:          No
      Spare:          No
    Bay 2:
      Product ID:          ST3300655SS  
      Serial Number:          3LM622YT00009923HP5Q
      Firmware Revision:          A005
      Type:          SAS
      SMART Status:          Unsupported
      Capacity:          300 GB (299,999,999,488 bytes)
      RAID Sets:          RS1
      Status:
      Assigned:          Yes
      Failed:          No
      Foreign:          No
      Missing:          No
      Reliable:          Yes
      Roaming:          No
      Spare:          No
    Bay 3:
      Product ID:          ST3300655SS  
      Serial Number:          3LM2Y49T00009827PAZV
      Firmware Revision:          A005
      Type:          SAS
      SMART Status:          Unsupported
      Capacity:          300 GB (299,999,999,488 bytes)
      RAID Sets:          R0-3
      Status:
      Assigned:          Yes
      Failed:          No
      Foreign:          No
      Missing:          No
      Reliable:          Yes
      Roaming:          No
      Spare:          No
    RAID Sets:
    R0-3:
      RAID Level:          Enhanced JBOD
      Capacity:          299.8 GB (299,798,364,160 bytes)
      Available Capacity:          Zero KB
      Drives:          Bay 3
      Volumes:          Vol-R0-3
      Status:          Viable (Good)
    RS1:
      RAID Level:          0
      Capacity:          599.73 GB (599,730,946,048 bytes)
      Available Capacity:          Zero KB
      Drives:          Bay 1, Bay 2
      Volumes:          R1V1
      Status:          Viable (Good)
    Volumes:
    R1V1:
      BSD Name:          disk1
      Capacity:          599.73 GB (599,730,946,048 bytes)
      Read Command Size:          2 MB
      Read Ahead Margin:          16 MB
      RAID Set:          RS1
      Status:
      Degraded:          No
      Inited:          Yes
      In Transition:          No
      Viable:          Yes
    Vol-R0-3:
      BSD Name:          disk2
      Capacity:          299.8 GB (299,798,364,160 bytes)
      Read Command Size:          2 MB
      Read Ahead Margin:          16 MB
      RAID Set:          R0-3
      Status:
      Degraded:          No
      Inited:          Yes
      In Transition:          No
      Viable:          Yes
    Hardware Overview:
      Model Name:          Mac Pro
      Model Identifier:          MacPro3,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          3.2 GHz
      Number Of Processors:          2
      Total Number Of Cores:          8
      L2 Cache (per processor):          12 MB
      Memory:          8 GB
      Bus Speed:          1.6 GHz
      Boot ROM Version:          MP31.006C.B05

    The RAID card battery backs up the memory buffers on the card. These are needed for calculating the checksum blocks used in RAID 5 and similar schemes.
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  • RAID card battery conditioning - "Battery failed (other than expired)"

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    Apple raidutil version: 1.2.0
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    FWIW, I just filed rdar://7653429 about the fact that terminal users don't get any warning of this, and rdar://7653468 about the fact that battery conditioning shouldn't force sysadmins to keep their machine running for the next 24 hours (since they might really need to shut it down, right now).

  • RAID Card reports ERROR: Battery failed (code 0x#0 = 18). Help!

    Hi,
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    Unfortunately, this is a widely known issue with Apple's raid card. I would get in touch with Apple as soon as possible; not online help, but actually call them.
    http://forums.macrumors.com/showthread.php?t=439873
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  • Apple RAID Card - Battery failed (code 0x#0 = 18)

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    Hello
    I have the same problem too:
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  • RAID battery error (code0x#0=17)

    Hello folks!
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    Thanks for your attention.

    It would seem you have few choices here:
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  • Mac Pro RAID Card and Western Digital drives

    I'm having huge troubles with these items.
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    Someone yesterday or Friday, had a system with 4 x 1TB drives and Pro RAID, but in their case, it was determined later Saturday that drive bay #1 was not functioning.
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    I've never had trouble buying over a dozen from OWC, so it does seem odd.
    If you have SoftRAID 3.6.6 I would use that to zero the first and last 100 sectors, or you can begin to zero the whole drive and cancel at any time, just to check the health of the drive and that it can zero and not produce I/O errors.
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    http://docs.info.apple.com/article.html?artnum=306231
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    Answer: +Only Apple drives are supported with the Mac Pro RAID Card and the Xserve RAID Card.+
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    I'd like to find an official article. Even my friend Google was helpless

  • Mac Pro RAID 5 disk goes offline frequently in a random way. What can be causing this odd behavior?

    Hi dudes,
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    Hi Grant,
    Thank you for your prompt response. The manual is a PDF document issued by Apple and it seems OK, but no updated to the latest Mac Pro system and Mac Pro RAID. I do not find the link where I found this manual. The systems belong to one of our customers. As far as I remember, in the printed manual included with the boards, it is not mentioned anything about the iPass cable, just about the battery cable. Do you know where can I get a PDF manual of the latest Mac Pro RAID card and the latest Mac Pro system? This client is far from our offices. So, I would prefer a PDF copy of this manual.
    The drives that have gone offline, once they are back, are reported in a good status in the RAID Utility. Besides that, I have tested them in another system in our facilites, and all of them work fine. So, my guess is that the high capacity drives are not yet supported by the Mac Pro RAID card, or it requires a firmware update.
    They do need to have in the same volume OS and video storage because three disks do no provide a good performance (they need also RAID 5), but four disks work fine... excepting when one disk is missing. Please advise. Thank you.
    Best Regards,
    Martin

  • Sleep or Shut Down with Mac Pro RAID Card?

    I'll be gone for a four-day weekend trip, which is longer than the 72 hours claimed for the Mac Pro RAID Card battery. If I shut down and come back four days later, the battery will presumably be discharged. What will happen when I restart?
    Asked another way ... is 72 hours the maximum amount of time that the computer should be shut down or do I simply restart and wait for the battery to recharge and the write caches to be re-enabled?
    The FAQ for the Mac Pro RAID Card http://support.apple.com/kb/HT1346 talks around this issue, but doesn't say whether it is a good or bad idea to allow the battery to discharge for "... any length of time." Please review the appended excerpt from the FAQ and advise on whether I should sleep or shut down.
    Regards,
    iPhoton
    Question: Why does RAID Utility show a yellow light and report the status "Write cache disabled"?
    Answer: The write cache is disabled automatically so data cannot be written to RAID volumes when the battery charge is not sufficient to back up cached data for 72 hours. This message is normally encountered when a RAID Card is used for the first time, when the battery enters a conditioning cycle once every three months, or when a computer with a RAID Card installed is shut down for any length of time.
    If your RAID card's firmware is M-2.0.3.3 or later, or E-1.2.2.4 or later, you can use RAID Utility to force-enable the write cache while the battery conditions itself. Warning: If you enable the write caches before the battery is fully charged, you might lose some data if the power to your computer is interrupted.

    Thanks to everyone who replied to my message. I did a proper backup and normal shut down on Wednesday night and restarted on Monday morning. That was over 100 hours later and certainly more than the battery is specified (72 hours).
    When I restarted on Monday morning I noticed ... no change! The battery was fully charged according to the RAID Utility, I received no warning messages, there were no new events in the RAID Utility log ... it's as if the extended shutdown never occurred.
    So, an extended shutdown appears not to be a problem and I won't worry about it again, not even on my next extended shutdown for three weeks at the end of the year.
    Regards,
    iPhoton

  • Disc Utility - warning if RAID HD fails ?

    I would like to set up an external RAID1 in a Sonnet JBOD ( Fusion D400P ).
    I just learnt, that if I set up this RAID1 with Apples Disc Utility, there will be no automatic warning if one of the drives is failing...
    Is that true ?
    Do I need to set up the RAID with SoftRaid to be on the safe side ?
    Cheers - Steffen

    http://discussions.apple.com/category.jspa?categoryID=194
    What make and model drives? Not all work, or work well, and Samsung F1s have specifically been sited as not working with Apple Pro RAID.
    http://www.apple.com/support/macpro/
    http://support.apple.com/kb/HT1346
    Other ideas:
    http://discussions.apple.com/thread.jspa?messageID=8446960

  • MBP 17" A1189 battery fail – please help access Apple Customer Support?

    Seven Steps to a “Help Me, Please?” Plea for Assistance
    [1] 2009 – Apple creates global, free-of-change, battery replacement program: ‘MacBook and MacBook Pro Battery Update 1.2’ Exchange and Repair Extension Program – for their design-flawed Apple A1189 battery’s dead-&-bloated failure mode. [kudos, respect due]
         A typical design-flawed Apple A1189 battery in dead-&-bloated failure mode – swollen cells crack open the battery’s casing 
    [2] 2011 – My A1189 battery fails, dead-&-bloated: Apple replace it free-of-change, as per [1], and my MacBook Pro is up-&-running again in no time. [perfect Apple Customer Service, as usual]
    [3] 2014 – My A1189 battery fails, dead-&-bloated (and takes down power adapter too): Apple now wants ME to pay THEM for the replacement parts needed to repair the damage caused by THEIR design-flawed A1189 battery failure to MY Macbook Pro!
    Erm... surely some mistake? I think NOT: intolerable Apple[don’t]Care injustice is intolerable – “So, we bust your computer, eh? Fuggedabahdid! You give us money, we fix your computer, capiche?”
    [4] Wed 28 May – My ‘Apple UK Complaint’ is tasked to Apple employee.
    [5] Fri 06 Jun – After 12 emails over 9 days, our complaint resolution progress STILL EQUALS ZERO –
    [6] Sat 07 Jun – ‘Help Me, Please?’ shout out goes out to the Apple Support community.
    Many thanks in advance for your assistance,
    Dalinian
    [Loyal 6-Macs-over-21-years Apple customer, pining for the days of perfect Apple Customer Support]
    <Personal Information Edited By Host>

    Hi Melophage,
    Happy, Happy Day! With only the opposite of help from Apple Inc., and in reality thanks to the assistance and encouragement of my BFF IRL and your good self, my grand old MacBook Pro Kallisti has risen from Hades once again, and sprung back to life – and this reply is coming at you from her very own keyboard and net connection.
    My non-Apple replacement battery and a second-hand power adapter from TheBookYard.com in Liverpool arrived on Tuesday, and with the swapping in of an unblown 3A fuse, all is as well again as it was before Apple’s design-flawed A1189 battery killed Kallisti for the second time.
    What I’ve neglected to mention so far is that in early 2014, the screen began to fail intermittently, then with increasing frequency, until only via a DVI-HTML cable to my 50-inch TV could I see what I was doing at all. Yesterday the screen was working again initially, but only for a couple of hours, before failing to black again.
    Seems this is yet another well-known and well-documented fault with all the MacBook Pros that use the NVIDIA GeForce 8600M GT graphics processor – see, eg: Apple’s (also prematurely terminated) ‘MacBook Pro: Distorted video or no video issues’ » http://support.apple.com/kb/ts2377 . I’ve a shed load of reading up to do on this issue from all over the web, including what appear to be some possible DIY fixes. I’ll most likely not waste any more time or energy on expecting Apple to take any responsibility for yet another well-known and well-documented fault with their MacBook Pro, since I find their naked contempt policy for Mac owners who fail to buy a shiny new Mac when the old one breaks down to be utterly revolting (not to mention environmentally unethical and unnecessarily destructive).
    Re: you yourself being of the Yanqui petite bourgeois persuasion – on the two occasions I’ve been fortunate enough to visit the USA, I’ve been genuinely impressed by the admirable attributes of the Americans I’ve met and stayed with: heartwarmingly generous with their time and attention, welcoming with an effusive hospitality, helpful, friendly, and compassionate. Yet there’s a world of difference between the esteem in which I can hold individual Americans, and the contempt in which I can hold the ruling class social institutions of any country, including especially the USA and my own, the UK: greed-centric corporations, brutally repressive police forces, mass-killing-focussed foreign policy initiatives, etc., &c. Rest assured, from what little I know of you, you’re certainly in my highly esteemed American individuals category.
    I don’t know how useful my advice was, since it wasn’t sufficient to convince the store manager at the Regent Street Apple store to provide you with a replacement battery.
    I’m pretty sure nothing short of physical torture (which is obviously and repellently obnoxious) would convince that heartless, hard-nosed SoB to break with Apple’s iron cast built-in obsolescence policy – listen up and listen good: your Mac’s so old it’s ‘vintage’, so screw you, buddy – if you ain’t gonna buy a new Mac, or buy from us the parts needed to repair the damage we did to your old Mac with our known-to-be-faulty components, you can can just get the **** out of our shiny, shiny Apple Store, coz respecting your fancy-schmantzy ‘UK statutory consumer rights’ is only gonna put a dent in our bottom line, and getting to be filthy rich off of the likes of youse is what Apple’s really all about these days, capiche? I have GOT TO End This Conversation NOW!   
    There’s plenty of free web-based help and advice on reporting dodgy traders like Apple to the Trading Standards authority, and pursuing reparations from such lawbreakers through the small claims track in the civil courts. So now I’ve Kallisti back up-&-running again (albeit with a dead screen), on which to document my anti-Apple legal research, I’m taking my time to ensure I’m following due process, and relishing the irony of developing a suitable regulatory/legal punishment for Apple on the very ‘vintage’ flagship MacBook Pro which their offending policy has all but written off as obsolete. Plus, since it turns out its “Super”drive won’t eject a freshly burned DVD-R, I’ve ordered an Ubuntu 14.04 LTS 32-bit DVD to do a fresh unibooting install on my 2001-design backup PC notebook, to add some non-Apple computer robustness to my resources, until such time as I’ve saved up enough for to buy a purpose-built touch screen Ubuntu 14.04 LTS notebook, such as the System76 Darter UltraTouch (» https://system76.com/laptops/model/daru4 ); and that leaves plenty of time ahead to compare the long-term customer support reputations of potential Ubuntu PC manufacturer companies, to ensure that I don’t get taken for a fool by another Apple-like mobster-type corporation.
    Time to begin investigating coconutBattery, I think. Many thanks again, Melophage – with zero support from fellow Mac users, I’d most likely have given up and thrown in the towel some time ago, but you’ve helped me to find the self-motivation to persist in perusing a just solution, despite my beginning this process by being sunk in the depths of an episode of severe clinical depression. I must admit, I’d no idea that contending against Yanqui corporate fascism could be so therapeutic!

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