G5 randomly shuts off. What is problem, how do I fix it? Is it software?
My G5 Isight randomly turns off. I ran diagnostics on hardware, but it didn't help. Is it software related, and do I have to re-load the original software? If I need to get it fixed, best way to get that done? Tips appreciated.
I am trying to figure out how to say this in a way that makes sense…
There were actually two REA programs, one of which applied to certain first generation 17 inch and 20 models of the iMac G5 family where specific symptomatic behavior was present, the other only for the second generation 20 inch model. The first REA covered both a power supply and the logic board, the second covered the power supply only.
In the first case, though both components were changed by service providers, seldom were both components actually bad. The primary issue involved defective electrolytic capacitors on the logic board.
The serial number ranges are of no consequence, because both programs ended almost a year ago, and neither covered machines which were otherwise eligible if more than three years had passed from the date of first sale.
It's relatively easy to determine if you are affected by bad capacitors, and if you write to the electronic mail address in my Public Profile I will reply with a short guide as to how to make this determination. It's not likely both a power supply and a logic board, although both conditions are sometimes present. If you are affected by a bad logic board, only refurbishing or replacing your board will correct the issue. If you write, include the serial number of your machine so that we can narrow the range of issues, and determine it's service history.
The refurbishment process costs $ 189.00 and the power supply is typically $ 139.00 to replace. As I indicated early, it is seldom the case that both parts are at fault.
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Just please explain to me what i need to do to get it back working.
Connect your iPad to iTunes on your computer...
See Here
http://www.apple.com/support/ipad/
You may also want to spend a minute or two here...
iPad User Guide iOS 5
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf -
my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?
Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
This happened after I did a software update on my phone about a month and a half ago. My phone will randomly shut off by itself and wont come back on. I had spoke with an apple repair person over the phone who told me to hold in the home button and then plug it into my computer. When the iphone said that there was an error and gave him a code he suggested that I send it in. So I did and about a week and a half later I get it back and its on. Yet the problem still occurs. It shut off twice in the same day and for several hours would not come on. When it did I called apple again and they ran a diagnostic on my phone and said it was a software issue. So then why was it not fixed? They told me they could not duplicate the problem. And now it happens about once or twice a week now. And its happening right now. I have it plugged into my computer and the apple logo with a bar below it has been on for about 20 min now. And itunes is still saying "waiting for iphone."
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I can start my iPod but it will only stay on the Apple icon screen for 5 minutes and then shuts off, what do I do to fix this problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Droid randomly shuts off....what next?
I have a Moto Droid....purchased from a family member a few months back. It is randomly shutting off on me, about once a day.
I have no clue if it is under any kind of warranty. I am assuming not. The battery and battery door are both secure. Shaking or bumping the phone does not cause it to power off.
My question is.....should I call CS and see if it can be replaced? Or, since I have total equipment coverage on my account, should this be treated as an Asurion replacement?
Thanks,
BillLast night, after i found that warranty info, I did some additional searching about what might cause the problem.
I found many opinions on Task Killers and whether or not they are beneficial.
So as an experiment, I deleted my task killer and to this point, I have had no problems, and also have noted the device seems to be running a little faster. So maybe I solved the problem We will see. If not I may try deleting some extra apps to see if the problem is stopped. -
My brand new ipod touch i bought last week is suddenly randomly shutting off. Its fully charged. I havent upgraded to 5 yet because ive read of problems with loosing apps and ive already added many paid apps. I havent backed them up to my pc yet because im a brand new mom and very busy. Same reason im hoping i dont have to tinker around with this problem myself... Its brand new??? My camera randomly went black yesterday but is fine today but now it keeps shutting off. Should I send it back? Please help?!?!
How hard is to Reset it? A lot less hard than returning it. Just hold down the On/off and Home buttons for atleast 10 seconds until the apple apears and then wait for it to reset. If this doesn't work and you don't want to try restoring it, take it back to Apple.
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My phone randomly shuts off. I will be in the middle of using it and it will completely turn off. I can also not have used it all night and I will pick it up and click the home button and then it will flash the apple restart screen. I'm not sure what is causing this as I have only had the phone for about two weeks. It's a little concerning and just wanted to see if anyone knew what it could be without me having to go into the Apple store.
Thanks!Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks
simply try doing a back up and restore
when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
good luck !! -
my imessage randomly shut off and will not activate now.. what can i do ?
Check this link
iphone 4 - tried to update to 6.1.2 and phone wont turn on now -
My ipod touch 2nd generation 8gb wont turn on, i was on my way to my next class at school and it just randomly shut off, its been off ever sense and i don't know whats wrong, it had a good charge and i don't know what to do please help me.
Try here:
iOS: Not responding or does not turn on -
my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
My macbook randomly shut off and won't stay on?
I was watching Netflix and had a few tabs open on my 2011 MacBook Pro. It randomly shut off and it wouldn't turn back on. I reset the smc and the computer would start up, but it wouldn't stay on for more than 20 seconds. The battery is fully charged up. Does anyone have any idea what happened or how to fix it? Thanks!
Hi Macklaird,
If you are having random shutdowns or restarts with your MacBook Pro, you may find the troubleshooting steps outlined in the following article helpful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Regards,
- Brenden -
Erase and reinstall help - random shut off
I've been to diagnose my random shut off of my early '06 iMac Intel. It seems to shut down when I use a lot of memory.
I've done the AHT, resetting the PRAM, ran TechTools, and DiskWarrior.
It doesn't happen as frequently, but it still occurs. Shuts down randomly once a week. And I have to wait 10 minutes or more to start up again.
I saw a some users reinstalled OS X and it helped them.
SO FINALLY MY QUESTION, , I'M CURRENTLY RUNNING OS X 10.5.8 LEOPARD, BUT MY iMac ORIGINALLY CAME WITH TIGER 10.4.4, WHEN I ERASE AND REINSTALL DO I NEED TO USE THE ORIGINAL TIGER DISKS OR CAN I USE THE NEW LEOPARD?
Thank you for your help, I tried searching the forums but couldn't find an answer. Greatly appreciated.ran Power Fractal and is still running for 15 minutes. Nothing happening. I'm not sure how to use the program. I messed with the colorspeed, i put it to 100. Put the max count to 131072. Zoom factor 10. I even opened up Final Cut Pro and Adobe Photoshop all running at the same time.
You did great, doesn't seem to be what I suspected.
I noticed a shut off when free memory is 500 or less.
Fantastic obsevation, RAM is one of the hardest things to test for, RAM tests can only be trusted if they find a problem, not if they don't... seems OSX is a better RAM tester than any RAM test, that being said...
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
Rember is a freeware GUI for the memtest ...
http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html
Run a test as long as you can.
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