G5 shuts down onits own

Hi
My G5 keeos shutting down on its own
i thought it was cuz of 10.5 install but as I cant get 10.5 to install I think its a hardware problem
Have reset PMU,pram,nvram
Have new dvd write,harddrive and extra 2mb ram
all seems fine
It is due to go into Apple uk tomorrow for them to check over
Does anyone have any idea what this could be.
Currently panther is installed
After it kept shutting down I managed to install the combo upgrade to 10.3.9
I have managed to get onto the net for around 20 mins but that is it then it just shuts down
When I turn the mac on I always have to go via option key to select boot drive
It will never boot up on its own.
Boots up in safe mode.
Any ideas??
thanks

Hi R.T. Huskins-
That is certainly too many PMUs.
Time to call Apple Customer Relations at 1-800-767-2775. Explain to them your situation. be firm yet polite. This is not the actual service department rather the folks that oversee said organization.
Have them open a case number. Did I mention firm yet polite?
Research your local consumer protection laws as well. In MA, for example, a company gets 3 attempts to fix the same problem and then the unit is declared a lemon and you are entitled to a new unit or a refund.
Luck-
-DaddyPaycheck

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ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, 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Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} 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Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span 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$.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"Ø§Ù„Ù…ÙˆØ¶ÙˆØ¹ Ø§Ù„Ù…ØØ¯Ø¯ ØºÙŠØ± Ù…ØªÙˆÙØ± ØØ§Ù„ÙŠÙ‹Ø§.",CONNECT_TO_INTERNET:'ØªØ£ÙƒØ¯ Ù…Ù† Ø§Ù„Ø§ØªØµØ§Ù„ Ø¨Ø§Ù„Ø¥Ù†ØªØ±Ù†Øª. 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Per obtenir ajuda sobre com establir connexiÃ³, seleccioneu el menÃº Apple > PreferÃ¨ncies del Sistema i feu clic a Xarxa i, desprÃ©s, a Assistent.\nSi esteu connectat a Internet perÃ² el contingut no apareix, proveu-ho de nou mÃ©s endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"CancelÂ·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicaciÃ³ destacada","Go to the homepage":"VÃ©s a la pÃ gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda mÃ©s actualitzadaâ€¦","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opiniÃ³.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pÃ gina anterior","Show the next page":"Mostra la pÃ gina segÃ¼ent",Show:"Mostrar","Was this page helpful?":"Us ha resultat Ãºtil aquesta pÃ gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"VybranÃ© tÃ©ma nenÃ k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, Å¾e jste pÅ™ipojeni k Internetu. Chcete-li nÃ¡povÄ›du pro pÅ™ipojenÃ, pouÅ¾ijte pÅ™Ãkaz PÅ™edvolby systÃ©mu zÂ nabÃdky Apple, kliknÄ›te na SÃÅ¥ aÂ potÃ© na â€žPrÅ¯vodceâ€œ.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"VÃ½sledky hledÃ¡nÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NÃ¡povÄ›da pro doporuÄenÃ© aplikace","Go to the homepage":"OtevÅ™Ãt domovskou strÃ¡nku","Help for:":"NÃ¡povÄ›da pro:",Hide:"SkrÃ½t",Home:"Plocha","Loading latest help...":"NaÄÃtÃ¡nÃ nejnovÄ›jÅ¡Ã nÃ¡povÄ›dyâ€¦","Other applications":"JinÃ© aplikace","Recent applications":"PoslednÃ aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nÃ¡m svÅ¯j nÃ¡zor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit mÃ©nÄ›","Show the previous page":"Zobrazit pÅ™edchozÃ strÃ¡nku","Show the next page":"Zobrazit dalÅ¡Ã strÃ¡nku",Show:"Zobrazit","Was this page helpful?":"Pomohla vÃ¡m tato strÃ¡nka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgÃ¦ngeligt",CONNECT_TO_INTERNET:"SÃ¸rg for, at der er oprettet forbindelse til internettet. VÃ¦lg Apple > Systemindstillinger, klik pÃ¥ NetvÃ¦rk, og klik derefter pÃ¥ â€œHjÃ¦lp migâ€ for at fÃ¥ hjÃ¦lp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prÃ¸ve igen senere.","%@ Search Results":"%@ sÃ¸geresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"HjÃ¦lp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"IndlÃ¦ser den nyeste hjÃ¦lpâ€¦","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"SÃ¸g","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis fÃ¦rre","Show the previous page":"Vis forrige side","Show the next page":"Vis nÃ¦ste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewÃ¤hlte Thema ist derzeit nicht verfÃ¼gbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. WÃ¤hlen Sie â€žAppleâ€œ > â€žSystemeinstellungenâ€œ, klicken Sie auf â€žNetzwerkâ€œ und dann auf â€žAssistentâ€œ, wenn Sie Hilfe benÃ¶tigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen kÃ¶nnen, versuchen Sie es zu einem spÃ¤teren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"SchlieÃŸen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe fÃ¼r:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"NÃ¤chste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nÃ¼tzlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Î•Î»Î»Î·Î½Î¹ÎºÎ¬"},u i:{TOPIC_UNAVAILABLE:"Î‘Ï…Ï„Î®Î½ Ï„Î· ÏƒÏ„Î¹Î³Î¼Î®, Ï„Î¿ ÎµÏ€Î¹Î»ÎµÎ³Î¼ÎÎ½Î¿ Î¸ÎÎ¼Î± Î´ÎµÎ½ ÎµÎ¯Î½Î±Î¹ Î´Î¹Î±Î¸ÎÏƒÎ¹Î¼Î¿",CONNECT_TO_INTERNET:"Î’ÎµÎ²Î±Î¹Ï‰Î¸ÎµÎ¯Ï„Îµ ÏŒÏ„Î¹ ÎµÎ¯ÏƒÏ„Îµ ÏƒÏ…Î½Î´ÎµÎ´ÎµÎ¼ÎÎ½Î¿Î¹ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿. Î“Î¹Î± Î²Î¿Î®Î¸ÎµÎ¹Î± Î¼Îµ Ï„Î· ÏƒÏÎ½Î´ÎµÏƒÎ·, ÎµÏ€Î¹Î»ÎÎ¾Ï„Îµ Ï„Î¿ Î¼ÎµÎ½Î¿Ï Apple > Â«Î ÏÎ¿Ï„Î¹Î¼Î®ÏƒÎµÎ¹Ï‚ ÏƒÏ…ÏƒÏ„Î®Î¼Î±Ï„Î¿Ï‚Â», ÎºÎ¬Î½Ï„Îµ ÎºÎ»Î¹Îº ÏƒÏ„Î¿ Â«Î”Î¯ÎºÏ„Ï…Î¿Â» ÎºÎ±Î¹ Î¼ÎµÏ„Î¬ ÏƒÏ„Î¿ Â«Î˜ÎÎ»Ï‰ Î²Î¿Î®Î¸ÎµÎ¹Î±Â».\nÎ•Î¬Î½ ÏƒÏ…Î½Î´ÎµÎ¸ÎµÎ¯Ï„Îµ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿ ÎºÎ±Î¹ Ï„Î¿ Ï€ÎµÏÎ¹ÎµÏ‡ÏŒÎ¼ÎµÎ½Î¿ Î´ÎµÎ½ ÎµÎ¼Ï†Î±Î½Î¯Î¶ÎµÏ„Î±Î¹ Î±ÎºÏŒÎ¼Î·, Î´Î¿ÎºÎ¹Î¼Î¬ÏƒÏ„Îµ Î¾Î±Î½Î¬ Î±ÏÎ³ÏŒÏ„ÎµÏÎ±.","%@ Search Results":"%@ Î±Ï€Î¿Ï„ÎµÎ»ÎÏƒÎ¼Î±Ï„Î± Î±Î½Î±Î¶Î®Ï„Î·ÏƒÎ·Ï‚","Apple applications":"Î•Ï†Î±ÏÎ¼Î¿Î³ÎÏ‚ Apple",Cancel:"Î‘ÎºÏÏÏ‰ÏƒÎ·","Change Language":"Î‘Î»Î»Î±Î³Î® Î³Î»ÏŽÏƒÏƒÎ±Ï‚",Close:"ÎšÎ»ÎµÎ¯ÏƒÎ¹Î¼Î¿","Featured application help":"Î’Î¿Î®Î¸ÎµÎ¹Î± Ï€ÏÎ¿Ï„ÎµÎ¹Î½ÏŒÎ¼ÎµÎ½Ï‰Î½ ÎµÏ†Î±ÏÎ¼Î¿Î³ÏŽÎ½","Go to the homepage":"ÎœÎµÏ„Î¬Î²Î±ÏƒÎ· ÏƒÏ„Î·Î½ Î±ÏÏ‡Î¹ÎºÎ® ÏƒÎµÎ»Î¯Î´Î±","Help for:":"Î’Î¿Î®Î¸ÎµÎ¹Î± Î³Î¹Î±:",Hide:"Î‘Ï€ÏŒÎºÏÏ…ÏˆÎ·",Home:"Î‘Ï†ÎµÏ„Î·ÏÎ¯Î±","Loading latest help...":"Î“Î¯Î½ÎµÏ„Î±Î¹ Ï†ÏŒÏÏ„Ï‰ÏƒÎ· Ï„Î·Ï‚ Ï€Î¹Î¿ Ï€ÏÏŒÏƒÏ†Î±Ï„Î·Ï‚ Î’Î¿Î®Î¸ÎµÎ¹Î±Ï‚â€¦","Other applications":"Î†Î»Î»ÎµÏ‚ ÎµÏ†Î±ÏÎ¼Î¿Î³ÎÏ‚","Recent applications":"Î ÏÏŒÏƒÏ†Î±Ï„Î· ÎµÏ†Î±ÏÎ¼Î¿Î³Î®",Search:"Î‘Î½Î±Î¶Î®Ï„Î·ÏƒÎ·","Send feedback.":"Î£Ï„ÎµÎ¯Î»ÎµÏ„Îµ ÏƒÏ‡ÏŒÎ»Î¹Î±.","Show all":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· ÏŒÎ»Ï‰Î½","Show less":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Î»Î¹Î³ÏŒÏ„ÎµÏÏ‰Î½","Show the previous page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ Ï€ÏÎ¿Î·Î³Î¿ÏÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚","Show the next page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ ÎµÏ€ÏŒÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚",Show:"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ·","Was this page helpful?":"Î‰Ï„Î±Î½ Ï‡ÏÎ®ÏƒÎ¹Î¼Î· Î±Ï…Ï„Î® Î· ÏƒÎµÎ»Î¯Î´Î±;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure youâ€™re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click â€œAssist me.â€\nIf youâ€™re connected to the Internet, and the content still doesnâ€™t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"EspaÃ±ol"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no estÃ¡ disponible en estos momentos",CONNECT_TO_INTERNET:"AsegÃºrese de que estÃ¡ conectado a Internet. Si necesita ayuda para conectarse, seleccione menÃº Apple > Preferencias del Sistema, haga clic en Red y, a continuaciÃ³n, haga clic en Asistente.\nSi ya estÃ¡ conectado a Internet pero no se muestra el contenido del tema, intÃ©ntelo de nuevo mÃ¡s tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicaciÃ³n destacada","Go to the homepage":"Ir a la pÃ¡gina de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda mÃ¡s recienteâ€¦","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opiniÃ³n.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la pÃ¡gina anterior","Show the next page":"Mostrar la pÃ¡gina siguiente",Show:"Mostrar","Was this page helpful?":"Â¿Le ha resultado Ãºtil esta pÃ¡gina?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tÃ¤llÃ¤ hetkellÃ¤ kÃ¤ytettÃ¤vissÃ¤",CONNECT_TO_INTERNET:"Varmista, ettÃ¤ olet yhteydessÃ¤ internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > JÃ¤rjestelmÃ¤asetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessÃ¤ internetiin, mutta sisÃ¤ltÃ¶ ei silti tule nÃ¤kyviin, yritÃ¤ myÃ¶hemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltÃ¤",Close:"Sulje","Featured application help":"EsittelyssÃ¤ olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"KÃ¤tke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjettaâ€¦","Other applications":"Muut ohjelmat","Recent applications":"Ã„skeiset ohjelmat",Search:"Etsi","Send feedback.":"LÃ¤hetÃ¤ palautetta.","Show all":"NÃ¤ytÃ¤ kaikki","Show less":"NÃ¤ytÃ¤ vÃ¤hemmÃ¤n","Show the previous page":"NÃ¤ytÃ¤ edellinen sivu","Show the next page":"NÃ¤ytÃ¤ seuraava sivu",Show:"NÃ¤ytÃ¤","Was this page helpful?":"Oliko tÃ¤stÃ¤ sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"FranÃ§ais"},ui:{TOPIC_UN AVAILABLE:"La rubrique sÃ©lectionnÃ©e est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous dâ€™Ãªtre connectÃ© Ã Internet. Pour obtenir de lâ€™aide pour vous connecter, choisissez le menu PommeÂ > PrÃ©fÃ©rences SystÃ¨me, cliquez sur RÃ©seau puis sur Assistant.\nSi vous Ãªtes connectÃ© Ã Internet, mais que le contenu ne sâ€™affiche toujours pas, rÃ©essayez ultÃ©rieurement.","%@ Search Results":"%@ rÃ©sultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de lâ€™application actuelle","Go to the homepage":"Aller Ã la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de lâ€™Aide la plus rÃ©centeâ€¦ ","Other applications":"Autres applications","Recent applications":"Applications rÃ©centes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page prÃ©cÃ©dente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvÃ© cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"×¢×‘×¨×™×ª"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• ×–×ž×™×Ÿ ×›×¢×ª.",CONNECT_TO_INTERNET:"×•×“×/×™ ×©×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜. ×œ×¢×–×¨×” ×‘× ×•×©× ×”×ª×—×‘×¨×•×ª, ×‘×—×¨/×™ ×ª×¤×¨×™×˜ Apple > ×´×”×¢×“×¤×•×ª ×”×ž×¢×¨×›×ª×´, ×œ×—×¥/×™ ×¢×œ ×´×¨×©×ª×´ ×•×‘×—×¨×™ ×´×¢×–×•×¨ ×œ×™×´.\n×× ×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜, ×•×‘×›×œ ×–××ª ×”×ª×•×›×Ÿ ××™× ×• ×ž×•×¤×™×¢, × ×¡×”/×™ ×©×•×‘ ×ž××•×—×¨ ×™×•×ª×¨.","%@ Search Results":"%@ ×ª×•×¦××•×ª","Apple applications":"×™×™×©×•×ž×™ Apple",Cancel:"×‘×™×˜×•×œ","Change Language":"×”×—×œ×£/×™ ×©×¤×”",Close:"×¡×’×•×¨","Featured application help":"×¢×–×¨×” ×‘× ×•×©× ×”×™×™×©×•×ž×™× ×”×ž×•×ž×œ×¦×™×","Go to the homepage":"×¢×‘×•×¨ ××œ ×“×£ ×”×‘×™×ª","Help for:":"×¢×–×¨×” ×‘× ×•×©×:",Hide:"×”×¡×ª×¨",Home:"×‘×™×ª","Loading latest help...":"×˜×•×¢×Ÿ ××ª ×§×‘×¦×™ ×”×¢×–×¨×” ×”×—×“×©×™× ×‘×™×•×ª×¨â€¦","Other applications":"×™×™×©×•×ž×™× ××—×¨×™×","Recent applications":"×™×™×©×•×ž×™× ××—×¨×•× ×™×",Search:"×—×™×¤×•×©","Send feedback.":"×©×œ×—/×™ ×ž×©×•×‘.","Show all":"×”×¦×’ ×”×›×•×œ","Show less":"×”×¦×’ ×¤×—×•×ª","Show the previous page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×§×•×“×","Show the next page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×‘×",Show:"×”×¦×’","Was this page helpful?":"×”×× ×¢×ž×•×“ ×–×” ×¢×–×¨ ×œ×š?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoÄ‡ pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na MreÅ¾a i zatim na "PomoÄ‡".\nAko ste spojeni na internet i sadrÅ¾aj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraÅ¾ivanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"PomoÄ‡ za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na poÄetnu stranicu","Help for:":"PomoÄ‡ za:",Hide:"Sakrij",Home:"PoÄetna stranica","Loading latest help...":"UÄitavanje najnovijih datoteka pomoÄ‡iâ€¦","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"PretraÅ¾i","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"PrikaÅ¾i sve","Show less":"PrikaÅ¾i manje","Show the previous page":"PrikaÅ¾i prethodnu stranicu","Show the next page":"PrikaÅ¾i sljedeÄ‡u stranicu",Show:"PrikaÅ¾i","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelÃ¶lt tÃ©makÃ¶r jelenleg nem Ã©rhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djÃ¶n meg rÃ³la, hogy csatlakozik az internethez. Ha segÃtsÃ©gre van szÃ¼ksÃ©ge, vÃ¡lassza az Apple menÃ¼ > RendszerbeÃ¡llÃtÃ¡sok menÃ¼pontot, kattintson a HÃ¡lÃ³zat, majd a â€žSegÃtsÃ©g kÃ©rÃ©seâ€ elemre.\nHa csatlakozik az internethez, Ã©s a tartalom tovÃ¡bbra sem jelenik meg, prÃ³bÃ¡lja meg kÃ©sÅ‘bb.","%@ Search Results":"%@ keresÃ©si eredmÃ©ny","Apple applications":"Apple alkalmazÃ¡sok",Cancel:"MÃ©gsem","Change Language":"Nyelv mÃ³dosÃtÃ¡sa",Close:"BezÃ¡rÃ¡s","Featured application help":"Kiemelt alkalmazÃ¡ssÃºgÃ³","Go to the homepage":"UgrÃ¡s a kezÅ‘dlapra","Help for:":"SÃºgÃ³ a kÃ¶vetkezÅ‘hÃ¶z:",Hide:"ElrejtÃ©s",Home:"FÅ‘gomb","Loading latest help...":"LegÃºjabb sÃºgÃ³ betÃ¶ltÃ©seâ€¦","Other applications":"EgyÃ©b alkalmazÃ¡sok","Recent applications":"LegutÃ³bbi alkalmazÃ¡sok",Search:"KeresÃ©s","Send feedback.":"VisszajelzÃ©s kÃ¼ldÃ©se","Show all":"Az Ã¶sszes megjelenÃtÃ©se","Show less":"Kevesebb megjelenÃtÃ©se","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtÃ©se","Show the next page":"KÃ¶vetkezÅ‘ oldal megjelenÃtÃ©se",Show:"MegjelenÃtÃ©s","Was this page helpful?":"Hasznosnak talÃ¡lta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik â€œBantu saya.â€\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaruâ€¦","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non Ã¨ al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su â€œAiutamiâ€.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova piÃ¹ tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto piÃ¹ recenteâ€¦","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"æ—¥æœ¬èªž"},ui:{TOPI C_UNAVAILABLE:"é¸æŠžã—ãŸãƒˆãƒ”ãƒƒã‚¯ã¯ç¾åœ¨åˆ©ç”¨ã §ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"ã‚¤ãƒ³ã‚¿ãƒ¼ãƒ&#14 1;ãƒƒãƒˆã«æŽ¥ç¶šã—ã¦ã„ã‚‹ã“ã¨ã‚’ç¢ºèªã —ã¦ãã ã•ã„ã€‚æŽ¥ç¶šã«ã¤ã„ã¦èª¿ã¹ãŸã&# 129;„ã¨ãã¯ã€ã‚¢ãƒƒãƒ—ãƒ«ãƒ¡ãƒ‹ãƒ¥ãƒ¼ï¼žã€Œã‚·ã‚¹ãƒ †ãƒ ç’°å¢ƒè¨å®šã€ã¨é¸æŠžã—ã€ã€Œãƒãƒƒãƒˆãƒ¯ãƒ¼ã ‚¯ã€ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¦ã‹ã‚‰ã€Œã‚¢ã‚·ã‚¹ã‚¿ãƒ³ãƒˆã€&#141 ;ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¾ã™ã€‚\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ã¦ã„ã‚‹ã®ã«ã‚³ãƒ³ãƒ†ãƒ³ãƒ„ãŒè¡¨ç¤ºã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã&#12 9; ã•ã„ã€‚","%@ Search Results":"%@ ä»¶ã®æ¤œç´¢çµæžœ","Apple applications":"Apple ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Cancel:"ã‚ãƒ£ãƒ³ã‚»ãƒ«","Change Language":"è¨€èªžã‚’å¤‰æ›´",Close:"é–‰ã˜ã‚‹","Featured application help":"ãŠå‹§ã‚ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³ãƒ˜ãƒ«ãƒ—","Go to the homepage":"ãƒ›ãƒ¼ãƒ ãƒšãƒ¼ã‚¸ã«ç§»å‹•","Help for:":"è¡¨ç¤ºä¸ã®ãƒ˜ãƒ«ãƒ—ï¼š",Hide:"éš ã™",Home:"ãƒ›ãƒ¼ãƒ ","Loading latest help...":"æœ€æ–°ã®ãƒ˜ãƒ«ãƒ—ã‚’èªã¿è¾¼ã¿ä¸...","Other applications":"ã»ã‹ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³","Recent applications":"æœ€è¿‘ä½¿ã£ãŸã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Search:"æ¤œç´ ¢","Send feedback.":"ãƒ•ã‚£ãƒ¼ãƒ‰ãƒãƒƒã‚¯ã‚’é€ä¿¡","Show all":"ã™ã¹ã¦ã‚’è¡¨ç¤º","Show less":"ä¸€éƒ¨ã‚’è¡¨ç¤º","Show the previous page":"å‰ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º","Show the next page":"æ¬¡ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º",Show:"è¡¨ç¤º","Was this page helpful?":"ã“ã®ãƒšãƒ¼ã‚¸ã¯å½¹ç«‹ã¡ã¾ã—ã&#12 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"í•œê¸€"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” í˜„ìž¬ ì‚¬ìš©í• ìˆ˜ ì—†ìŠµë‹ˆë‹¤.",CONNECT_TO_INTERNET:"ì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆëŠ”ì§€ í™•ì¸í•˜ì‹ì‹œì˜¤. ì—°ê²°ì— ëŒ€í•œ ë„ì›€ë§ì€ Apple ë©”ë‰´ > ì‹œìŠ¤í…œ í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ í´ë¦í•œ ë‹¤ìŒ â€œë„ì™€ì£¼ì„¸ìš”â€ë¥¼ í´ë¦í•˜ì‹ì‹œì˜¤.\nì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆì§€ë§Œ í•´ë‹¹ ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ ë‚˜íƒ€ë‚˜ì§€ ì•ŠëŠ” ê²½ìš° ë‚˜ì¤‘ì— ë‹¤ì‹œ ì‹œë„í•´ë³´ì‹ì‹œì˜¤.","%@ Search Results":"%@ê°œì˜ ê²€ìƒ‰ ê²°ê³¼","Apple applications":"Apple ì‘ìš© í”„ë¡œê·¸ëž¨",Cancel:"ì·¨ì†Œ","Change Language":"ì–¸ì–´ ë³€ê²½",Close:"ë‹«ê¸°","Featured application help":"ì¶”ì²œ ì‘ìš© í”„ë¡œê·¸ëž¨ ë„ì›€ë§","Go to the homepage":"í™ˆíŽ˜ì´ì§€ë¡œ ì´ë™","Help for:":"ë„ì›€ë§:",Hide:"ê°€ë¦¬ê¸°",Home:"í™ˆ","Loading latest help...":"ìµœì‹ ë„ì›€ë§ ë¶ˆëŸ¬ì˜¤ëŠ” ì¤‘...","Other applications":"ê¸°íƒ€ ì‘ìš© í”„ë¡œê·¸ëž¨","Recent applications":"ìµœê·¼ ì‚¬ìš© ì‘ìš© í”„ë¡œê·¸ëž¨",Search:"ê²€ìƒ‰","Send feedback.":"í”¼ë“œë°± ë³´ë‚´ê¸°.","Show all":"ëª¨ë‘ ë³´ê¸°","Show less":"ê°„ë‹¨ížˆ ë³´ê¸°",Show:"ë³´ê¸°","Show the previous page":"ì´ì „ íŽ˜ì´ì§€ ë³´ê¸°","Show the next page":"ë‹¤ìŒ íŽ˜ì´ì§€ ë³´ê¸°","Was this page helpful?":"ì´ íŽ˜ì´ì§€ê°€ ë„ì›€ì´ ë˜ì…¨ìŠµë‹ˆê¹Œ?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. 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Hi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian

Firefox is starting up on its own. I don't want it to because sometimes I don't need it, and when I go to shut down, computer won't let me because Firefox is running and I didn't know it. What to do?

I used to be in control of whether or not Firefox would load for any particular session on my computer. Now, probably after some update I got in the recent past, Firefox has a mind of its own. It opens every time I turn on my computer. There are times I don't want to use any browser, including Firefox. For example, sometimes I just want to look at my mail. Don't have time for anything else, but my computer won't let me shut it down. Why? Firefox sneaked in. So I have to find it and close it before I can shut down the computer.
HELP!!! How can I stop Firefox from automatically loading?
Thanks.

Welcome to Apple Support Communities
First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list

HP officejet pro 8600 Plus shuts down on its own while making numerous copies.

My printer HP officejet Pro 8600 Plus keeps shutting down if I print or make more than 5 copies then gives me a message to avoid damage shut down the printer with the on button. Well it shuts down on its own.

Hello mb_bernhardt,
Welcome to the HP Support forums. I understand that your Officejet Pro 8600 Plus printer is giving you a Printer Failure message and then the printer shuts down.
I’ve included the A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o... document. If the error message that you’ve received includes an Error code there is one set of instructions to follow, and if there is no Error code there is another set of instructions to follow.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Mac Pro shut down on its own, then on boot up it beeped steadily for 2 min?

I put my 2009 Mac Pro to sleep then the next day I find it completely shut down! I boot it up and then I hear a steady beep (every second) for about 2 minutes. After 2 minutes the beeping went away.
Any idea what caused Mac Pro to shut down on its own? And what does the steady beeping mean? The beeping is coming from inside the Mac Pro's speakers, not from my BOSE 5 computer speakers.
I don't think there was a power outage as the UPS is fully charged, and I asked a neighbor across the street.

I wasn't clear in my description, it's a steady continuous beep, it's a rhythmic beep -- it'll do this for 200 beeps or about 2-4 minutes.

Mac mini shut down on its own, will not restart, grey screen, spinning wheel. Unplugged everything, will still not restart. Did safe boot, will not restart after safe boot, only grey screen with spinning wheel.

Mac mini shut down on its own. Could not restart, chime, grey screen and spinning wheel. Unplugged everything but monitor, still only chime, grey screen and spinning wheel. Started in safe boot, shut Down, will not restart.
This happened a couple of months ago, unplugged everything and it restarted, now that won't work.

Hi BDAqua,
I just did the repair as you suggested. T ran the disc repair, and twice it cam back, the volume macintosh seems ti be okay, I also ran the verify and permissions repair, both came back okay.
I was actually hoping that they would find something, so they could repair. I shut the computer down, and restated with out holding a key, and I started up great. I'm baffled. I have moved 20 GB to an external hard drive, as I only had 10% open space.
I have Tech Tool 6, would you recommend to run a repair check on that, or just leave well enough alone.
I agree with you on the new Mac's, I have problems with no disc for back up, until they realize their mistake I will stay with Snow a Leopard. This is the first problem I have experienced, so I can't complain. Their last programs are not as perfected as under Steve, prior to his handling over the reins, hope this is not going to be the future we can expect from Apple.
I will wait to here back as to your suggestion regarding the Tech Tool check
Thanks for all your help.
Gratefully,
Cheri

P55-GD85 shuts down then reboots on its own?

I have just set up a new P55-GD85, when I shut it down, it reboots on its own?
I would appreciate ideas on how to fix this do do a normal shutdown

Did you try disabling every option in the "Wake Up Event Setup"?
I just checked the Changelog for the latest BETA Releases for your board. The latest BETA Version is A7585IMS.132 [v1.3b2] and among other things it includes the following fixes that seem to address the problem you are experiencing:
Quote
- Fixed WOL still work after disable LAN controller.
- Fix after use LAN (on PCIE slot) wakup S1,system can't shut down from OS issue.
For you, this means good news: Your problem is already known and was, at it looks, already fixed. All you have to do right now is to contact MSI Technical Support and ask them to provide you with that BIOS Release.
http://support.msi.com/
Once you have the BIOS, ensure that your system is stable and then use the >>Use the MSI HQ Forum USB flasher<< to flash it (please avoid M-Flash or Windows based method for minimum risk).

Iphone 3gs shuts down & reboots on its own.

The 2 yr old iphone 3gs shuts down on its own and the silver apple icon pops up ~ the phone boots itself up. This has been happening more frequently, since Dec 2010. I could be on the internet, or using any app and it does this. A couple times I had to simutaneously hold down the power and home buttons to turn on the phone, and, or, unfreeze the phone. I always charge my phone, and regularly sync it with the latest upgrade(s). What is going on?

I had this, but I have now rectified the issue. It's an app?
I de-selected all my apps and just left the standard ones on.
I did a full restore from backup but did not sync any apps.
Problem solved, no more dropped calls. No more apple logo for no reason.
I am slowly re-adding my apps, 1 or 2 at a time, I have over 150 so it may take a while but so far I have reloaded about 10 of my most used ones and still everything fine. I will find the one that caused the problem eventually!!
Happy bunny again though, as I have a phone that can actually make a call for more than 5 minutes!!

My iMac freezes and sometimes shuts down on its own. Any suggestion on how to fix this? Thanks.

My iMac freezes and sometimes shuts down on its own. Any suggestion on how to fix this? Thanks.

Might want to run the Apple Hardware Test just in case.
Intel-based Macs: Using Apple Hardware Test
If the hardware checks out ok the startup disk may need repairing.
Follow the instructions for Using Disk Utility to verify or repair disks

My iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
Have you tried to sign on with your Apple ID and password?
Was it online prior to this incident happening?
GB

2012 Mac Mini shuts down at night on its own.

Every night for the last week my Mac mini shuts all the way down at night. I have not made any changes to this machine it just started doing this on its own. When I reboot in the morning it tells me that the computer has shut down and then gives the following for the error report:
Anonymous UUID: E6A1AB4A-69C1-7F0F-E205-C4588CCB015A
Thu Jul 3 11:51:44 2014
panic(cpu 0 caller 0xffffff8027ed1066): trying to interlock destroyed mutex (0xffffff80715265f0)
Backtrace (CPU 0), Frame : Return Address
0xffffff8211f33680 : 0xffffff8027e22fa9
0xffffff8211f33700 : 0xffffff8027ed1066
0xffffff8211f33710 : 0xffffff802816017c
0xffffff8211f33730 : 0xffffff802816140e
0xffffff8211f33770 : 0xffffff8027fffbd0
0xffffff8211f337c0 : 0xffffff8027fdc148
0xffffff8211f33810 : 0xffffff8027fdb710
0xffffff8211f33850 : 0xffffff8027fe27d0
0xffffff8211f33880 : 0xffffff8027fda63f
0xffffff8211f33940 : 0xffffff8028010c6b
0xffffff8211f339f0 : 0xffffff8028012888
0xffffff8211f33a60 : 0xffffff8027ffd23b
0xffffff8211f33ac0 : 0xffffff8027fd5bfb
0xffffff8211f33b40 : 0xffffff8027fd5554
0xffffff8211f33c00 : 0xffffff8027ff1422
0xffffff8211f33d80 : 0xffffff8027fe96dc
0xffffff8211f33f50 : 0xffffff8028240653
0xffffff8211f33fb0 : 0xffffff8027ef3c56
BSD process name corresponding to current thread: automount
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000027c00000
Kernel text base: 0xffffff8027e00000
System model name: Macmini6,1 (Mac-031AEE4D24BFF0B1)
System uptime in nanoseconds: 137393932698714
last loaded kext at 118189293439107: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa9ed3000, size 20480)
last unloaded kext at 116233964408599: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa9ed3000, size 16384)
loaded kexts:
com.symantec.kext.SymAPComm 12.6.1f9
com.symantec.kext.fw 5.3.1f9
com.symantec.kext.filesecurity 12.6.1f9
com.steelseries.BoardListener 8.28
com.logmein.driver.LogMeInSoundDriver 1.0.3
com.seagate.driver.PowSecLeafDriver_10_5 5.2.4
at.obdev.nke.LittleSnitch 4202
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.6.1f9
com.symantec.kext.internetSecurity 5.3.1f8
com.seagate.driver.PowSecDriverCore 5.2.4
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: Macmini6,1, BootROM MM61.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 2.7f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Backup+ Desk
USB Device: Hub
USB Device: Hub
USB Device: Diablo III Gaming Mouse
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: My Passport 070A
Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh
If you have a different version of the product, the procedure may be different. Back up all data before making any changes.

Macbook Pro 2010 upgraded from Mavericks to Yosemite keeps shutting down on its own

I upgraded to OS X Yosemite about a month ago, I have a macbook pro 2010, and in the last two weeks it started shutting down on its own. At first when i'd wake it, the fan would come on loudly and then it would shut down. In the last couple of days, I would make sure all programs were shut when it wasn't in use and then put it to sleep but every time i'd return it would be shut down and need a hard restart. If i just pressed the on button lightly it wouldn't start. And when i turn it on the fan comes on immediately. I'm a publisher so I'm working in indesign and illustrator a lot but I keep a constant look out for my memory and this isn't the problem. I'm working to a deadline here and can't afford to lose my computer for 3 days in the mac store (I live in Barbados) to get it fixed. Any advise?
Thanks

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic report (with a name that begins with "Kernel" and ends in ".panic") under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. Post the entire contents of the report—the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post any other kind of diagnostic report, such as a hang report.

My I phone 4 will boot me out of a web site and there are time when it just shuts down on its own,also it take forever to load my game. What would cause these issues?

My I phone 4 will take forever to load a game, boot me out of a web site and sometimes shut down on its own. What would cause these issues

Hello Jake69529,
The following article details some useful troulbeshooting that can help get your iPhone's apps stabilized.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Cheers,
Allen

IMac shuts down on it's own

Hey folks,
I've had my iMac for just over a year now and it's been shutting down on it's own quite frequently. When the weather is warmer, it shuts down a few times a day. Recently, I moved the iMac to a cooler room in the house and it shuts down maybe once or twice a week.
I've taken it into the Genius Bar and they held it for a week doing diagnostic tests and said they could not replicate the issue and gave it back to me. It is VERY frustrating to have my computer shut down on me at random intervals, especially when I'm working on something important. I've noticed that the top left portion of the iMac gets very warm to the touch, compared to other parts.
Has anyone had any similar experiences?
Thanks!

You're welcome.
Many users here use a widget called iStatPro available here. http://www.apple.com/downloads/dashboard/status/istatpro.html
Comes in very handy.
*"aid the iMac was within specs and operating fine. I took it home that day and it shut down on me some more... so I was some what disappointed!'*
I'd be disappointed also. Perhaps there's an underlying issue here. Have you verified the hard disk for errors lately?
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window where you see Capacity and Available. Make sure there is always 15% free disk space. Not enough disk space can cause directory corruption.

G5 shuts down onits own

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