G5 Will not boot. Genius Bar says replace?
Yesterday my G5 froze and wouldn't reboot. Restarting only got it to the grey screen and no further. I removed the memory sticks one by one and it still wasn't getting past the grey screen. Next I restarted holding the option key and ran apple hardware test. Passed mass storage, passed logic board, passed memory. Next I restarted holding down control, option, O-F and reset all defaults etc. Next I used my wife's laptop and firewired them and could see (and access) my hard drive(s). Next I tried to start in single user mode. Locked up wouldn't get past prompt screen. So I did all I can do and took her to the Genius Bar at my local apple store. They tried to start from their boot drives and couldn't get it to boot either. The Tech said that he thinks it might be the logic board or processor and that I should just buy a new computer since it would be upwards of $600.00 to fix. Question, should I trust that prognosis? Could it be as simple as a PRAM battery? Tapped financially right now, but my Mac is my livelihood and if I have to replace, I have to replace.
Hi! Could be a bad dvd drive. I'm surprised that both the logic board and mass storage passed the hardware test. You might unhook the dvd drive and try a target disk mode boot if you have another similar computer with a retail os installed. Tom
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Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
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The internal drive is malfunctioning. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
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Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
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Safe mode is slower than normal, and some things won’t work at all.
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☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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DewiRobbo wrote:
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My 2009 macbook pro will not boot up and I have tried everything to get it to work. Please help!!!!!!
Do you have an external drive? If no, then you will need to purchase a drive so you can backup your data.
If you have a drive that is formatted as GUID you can select to install OS X from recovery mode on the external drive. Now you can boot from that drive and make a backup of your internal drive so you can erase and reformat the drive.
Recommended Drives
USB 3.0 drives work on USB 2.0 but you do get 2.0 speed. They are cheaper because they are popular PC drives. If you get a new computer you'll get the bump to 3.0 speed. I don’t recommend FW. The newer computers don’t have FW ports. You would need a connector in order to use the drive on a newer computer.
Size: I recommend either the 2T or 3T drives. Often they are cheaper than a 1T drive. The 4T drives have more issues and failure rates.
Many drives come formatted for PC but easy to format in Disk Utility.
This Western Digital drive has good reviews: Has a 2 yr warranty. Comes formatted for Mac but I would still format using Disk Utility.
WD My Book Hard Drive for Mac 2 TB (WDBYCC0020HBK-NESN) $99
WD My Book Hard Drive for Mac 3 TB (WDBYCC0030HBK-NESN) $119.99
Check the warranty when comparing. The longer the warranty the better the drive. WD makes cheaper drives but with almost no warranty.
Locally, Best Buy seems to have the best prices. -
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EthanOh, they know! I've had all of the above issues, tried every and all remedies several times, even uninstalled and reinstalled itunes. My phone froze up totally for over 24 hours after several attempts to sync and itunes closed then I had to reset, not even an apple logo, just a dim lit screen. Went to the genius bar, they replaced my phone. The tech said apple knows and is working on it.
Note: tried to book an appointment online, none available so I went and signed the standby list.
Luckily someone didn't show up, because they said some people wait for hours.
The new one is doing the same thing. I have yet to sync fully. my contacts & calendar sync OK, a few apps, beyond that nothing-no music, photos, podcasts, ringtones. Itunes hangs during syncing an application and iphone times out. the only option is to close itunes and reset the phone. Upon fully reset, maybe 1 or 2 apps are installed, nothing else. Resetting takes forever, it has frozen again with the apple logo for about 12 hours, and usually about 10-30 min each reset. I have restored the new one twice. Problem is, when it freezes up or times out, itunes won't recognize the iphone at all, it says no iphone detected.
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Message was edited by: stephb1
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