G5 won't boot, no chime, solid red light, fan rush and no display!
Hello,
As the title states my power mac g5 doesn't start..I suspect it's for the scrap, but hold out hope.
It's around 2005 model. 2.0ghz
Ok so I turn on, fans go into overdrive, red light comes on and does not blink at all, stays solid.
No display, it also does not chime.. Just sits in fan overdrive and solid red light..
I hold the power button to turn off and it does.. No led flashes.. Red light is the one behind the power button, no other lights on..
Help would be greatly appreciated... Have looked at so many links, but they don't have the exact same problem
Thanks in advance.... Innit!
Hello,
Fans going full blast is normal if the OS doesn't load OK.
I suspect this...
If you're sure the RAM is good, try the Hair Dryer trick...
http://discussions.apple.com/message.jspa?messageID=13240047#13240047
https://discussions.apple.com/message/15223603#15223603
https://discussions.apple.com/message/15499912#15499912
https://discussions.apple.com/message/15613068#15613068
https://discussions.apple.com/thread/3270112
https://discussions.apple.com/message/16053892#16053892
No power light at all...
https://discussions.apple.com/thread/3692775?tstart=0
It can show on any G5, and even many other computers & electronic devices of the period.
http://www.macintouch.com/reliability/pmg5.html
http://lowendmac.com/ppc/power-macintosh-g5.html
And see this last one in particular...
https://discussions.apple.com/message/16781690#16781690
Heat gun better...
https://discussions.apple.com/thread/3916312?tstart=0
Similar Messages
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No startup chime, red light, fans running loud...
yeah, I know that there are other threads with the same topic, but I just wanted to know how common this problem is?
How many people have experienced this?
What are the common disturbances?
What is going on?
Why is such an expensive, powerhouse computer become such a puny electronic product because of power issues?
I posted this in another thread but,
Here's my story:
I am having the same problem.
Now before you start taking advice to back up all your data, reformat your hard drive, and reinstall all the software; please take note of a few things:
first off, I'm ****** that this is happening to me. I spend $5000+ for a "reliable" Apple computer. Then it doesn't want to turn on because its not safe. Sorry if I drown this post with bitter sarcasm but I am coming to the end of the line with my patience.
I called Apple Care, read a bunch of posts (here and elsewhere), and yes I do know about the SMU Reset button (like that really does anything?).
My problem happened a few weeks ago and I thought nothing of it at first. There was a power outage for a quick second and it turned everything off. When I went to turn on my computer, there was no chime, the red light was on, and the fans were running and eventually began running very loud. After letting it run like that in hopes of the screen lighting up, I turned it off by holding the power button. By the way, there's nothing on the screen and the keyboard doesn't work (I use a wireless keyboard, but I plugged in the OG cord keyboard to push whatever series of buttons recommended by these "geniuses") Trust me, the computer doesn't make it to that part of the boot process, so stop with commandoption+PR or F12 to get the CD out. It doesn't work! What's up with this computer! It can handle all these intense calculations,etc. but a power surge is going to shut it down indefinitely.
So I left the computer came back the next day, turned it on and its fine. Cool, I'm happy. It's Working!! I go on a few weeks, then I go to turn it on this Monday, same problem. But actually a worse situation. I had a client come over and the computer wouldn't work. I looked like a idiot. Couldn't do anything cause my computer didn't want to turn on. I do music production/editing. I use my G5 for running ProTools LE. I have other programs but that is the main one I use. There's nothing wrong with it. It's optimized for use with the mac. So those people who are going to advise me to uninstall all my software and all that - I appreciate your concern but don't give advice when you don't know anything!
So I am getting frustrated. My client left a little disappointed, but what can you do? I tried to call AppleCare on Mon. but it was Memorial Day. So I waited for Tues.
Tues morning, my computer turns on like everything is fine.
I'm happy but cautious. I talk to AppleCare rep. He tells me that it is a common problem they have heard about with the G5's. Wherever blackouts, brownouts, spikes, sags, dips, and other electricity inconsistencies occur, the Power Mac G5 has a breaker in it which flips so it doesn't receive uneven power supply and damage internal components.
I like that feature. Good thinking Apple. Protecting my investment from bad electrical grids. But I don't like the fact my computer has a mind of its own where it decides when it wants to boot or when it wants to sit there and run its fans all loud.
I shut down Tues morn to go to work. I come back in the evening, it doesn't want to boot up. Instead of getting angry trying a bunch of times to turn on/turn off the computer, I leave my house all together and go and have a few drinks. I come home ,don't even look at my computer, and go to bed.
I wake up Wed. morning. Go to turn on my computer. Successful boot. It's running. Okay, I think, I'm going to get down to the problem. I read all the logs, not like I know every piece of info, but just to see what's happening. Everything looks fine. I decide to run the AppleCare CD Tech Tool. It says restart holding down C. I do that. When the gray Apple Logo comes up, all this writing about kernals comes up and it tells me to restart or shutdown. I shutdown and attempt to restart, same problem: no chime, red light on, and fans eventually spin loud. Now the CD is stuck in there. I'm going to take it to the Apple Store tomorrow to if these "geniuses" can figure it out.
(Just a side note: Apple calls them geniuses, but its hard for me to think some disconnected college kid with a bad haircut and questionable social skills knows what's up with the power supply issues of a computer; maybe I'm wrong, but you can run your diagnostics and look at the chart of what to do and all that BUT Apple needs to listen to the people)
I am going to get a UPS (uninteruptable power supply) with a clean sine wave output to curb the issue at my end. It's not my fault I live in a area that receives uneven power output. I live in Los Angeles. Summer is starting up and I think its going to be hot, so blackouts, power dips and sags are inevitable. I just don't understand why Apple hasn't considered this problem and fixed it with something:
A recall to change the power supply, Is it something on the logic board?, are they going to reimburse me for lost income (Ha, yeah right)
I really want to know how many people are having this problem?
From what I've heard, it is a common problem.
So I think we need a common solution.
If its so common, it must be the computer. We are all going to live in different areas where the power may vary. Not all of us have the consistent power flow of 1 Infinite Loop in Cupertino, CA. So if it is such a common problem, Apple needs to fix it.
I can't spend more than five grand on a super duper computer and have it wuss out on some power issues.
Its a loss of income and productivity to me.
I can't have that anymore.
Sometimes my computer turns on, sometimes it doesn't.
I bought my PowerMac G5 in April 2006, its been about a month and a half and I'm having these problems.
Thank you for your time.
If anyone else has been having this problem, I feel for you.
It was been very difficult for me not to curse in this post, but I have tried to extend the same respect to all that use these discussion boards to create dialogue, find help, and create solutions.
LETS FIX IT!
Peace,
Swami G
Power Mac G5 Mac OS X (10.4.6) Dual 2.3 Ghz / 4.5 GB RAMWell, you can see my specs below. I have the same problems as you, just worse. I am also running (as I have my previous systems) on an APC Smart-UPS 2200, and it doesn't solve this problem.
I bought my machine last December. In early March (just 2 days before my 90 days of phone support were up), I woke the computer from sleep to check email; about 5 minutes later it just froze. I had to force it down, but it never even got to the startup chime.
Called Apple, bought Apple Care on the spot, spent about 45 minutes on the phone with two levels of support, and Apple couldn't really diagnose the problem. They decided to send out a replacement logic board, processor unit and power supply for on-site service (I don't have an Apple service center nearby).
Nearly two weeks later the technician arrived with the parts, installed all of them, and - nothing. The system still exhibited the same symptoms as before the repair. He spent around five hours here, most of it on the phone with Apple. They decided that the processor unit they shipped was defective, so they sent another processor unit.
Nearly another two weeks later, the re-replacement processor unit arrived with the tech. He installed it, and everything worked. This was around April 1.
Fast forward to last Wednesday. Arrived home from work, tried to wake the Mac. Nothing happened. Had to force the machine off. Never booted again. Called Apple and went through the motions again. They're sending another logic board, processor unit, and power supply.
I asked about having the machine replaced since this will be the third repair attempt, considering it took two visits and nearly a month to repair it the first time it died. Apple was unwilling to replace it but I was told that if I had another failure, a replacement would be in the cards.
I agree with you about needing reliability in a computer as expensive as a Power Mac. It is not acceptable to have this kind of failure, repeatedly, with this kind of system. If my Windows PC has a hardware failure, I can take care of it myself. A top-end power supply is ~$200, a quality system board is ~$200-$300 - all very doable, and in very little time, if the need arises. A Power Mac logic board is ~$1K, a cpu module is well over $1K, who knows how much that crappy power supply costs, etc. If you have Apple Care, you face the kinds of downtime I'm having to deal with. A month without use of your computer. I mean, if I buy a Dell workstation, or an HP workstation, and pay an extra $200-$300 for service and something fails, Unisys will be here the next day and it will be fixed. That's the standard business class service experience you get from those companies with a computer that costs $600, much less the $3000+ you dish out for a Quad Power Mac. Apple's response is unacceptable.
It's a good thing I have kept my Windoze machine around, cause it's really saved my butt the last 2-3 months; that also makes me really sad, because in the last 6-7 years of Power Mac ownership I've had zero problems with any of them. My dad has my previous machine, a Rev A Dual 2.0 G5, and it's rock solid.
I sure hope that the Intel based Power Mac replacement doesn't suffer from what ever seems to afflict the recent Power Macs. I would absolutely hate to abandon OSX, but I will not put up with this kind of quality failure (hardware & service) again.
Power Mac G5 Mac OS X (10.4.4) Quad 2.5 GHz, 4GB RAM, Disk0: 74GB WD Raptor -
My HP Envy HD always had a solid blue light on the tower panel. Last night, the tower panel had a solid red light & monitor said no signal, check video connection, so hubby changed HDMI cable. Still didn't work, but somehow he did get it to work & monito, computer functional. Problem, I still have a solid red line on tower panel. The tower light used to be solid blue - what happened to that? It's solid red consistently, whether I'm using computer or whether it's asleep. Called HP support and was told my computer is fine. They couldn't answer what happened to the blue light. I'm concerned. Red always is a warning, right? Help! Thanks for any advice.
You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
Red light stops blinking and then stays solid
This one is strange. I open an email on my BB and the red light stops blinking and then stays solid for about 5 minutes. It doesnt go off when I close the email either.
Took the battery out to see if that would clear it but it still doing it.
Any thoughts ?????Hi Willsie,
Sounds like when the red light is solid, the device is still usable? Assuming this is correct, I have three questions for you:
1. Can you you confirm this problem ONLY happens when you open up emails in the Messages application?
2. Can you tell us the application version you are running from (OPTIONS > ABOUT)?
3. Also, which third party applications do you have installed?
tnx -
Solid Red light...black screen, then white screen. No icons.....
Hi....
I have a 2 year-old BB Storm. I have the issue where there is a solid red light that stays on. Screen goes from black to white. The icons never appear anymore. I went to my local Verizon, and they suggested getting a new phone, as they could tell it was a software issue. One technician suggested, before buying a new phone, to try downloading the software from the BB site because sometimes it's been known to push through or flush out the software issue.
My question is, which operating system should I download? I can't go into the device to find out what version I currently have.
I have pictures on this BB. I already lost pictures when I went from my old phone to my BB. I'll be crushed if I lose the remainder.
Any help would be great.
Thanks.
Today, I will commit one random act of senseless kindness. Perhaps YOU will be my "victim".Hi there,
I'm not sure if you'll be able to save your pictures if they were stored to the device memory, but let's cross our fingers.
To reload your OS, follow the steps here: http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
Once there, follow the link to download the OS from Verizon. Just download the most up to date OS.
Good luck!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution! -
Hi guys well huge issue my Ipod 4th generation shuffle died and I tried to chrge it I plugged it into the USB port and the red light came on and after 5seconds turned off the whole Ipod is dead and I've tried in wall chargers as well that doesn't charge what should I do is there a solution or should I claim my warrenty and have it fixed??
Also my Itunes and computer won'r reconize it
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The sound on my laptop is locked, cant plug in my headphone jack and there is no red light, The laptop is retina display and I am on panic mode.
I have researched the whole subject and the closest thing to my case is one with a red light. I tried the toothpic manoevre suggested by pany with no results. Please help me.System Preference > Sound > Output > Internal Speakers
Make sure Mute is not enabled.
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
G5 tower chimes after switch on, fans start and then it switches off, all in about 5 seconds
G5 tower chimes after switch on, fans start and then it switches off, all in about 5 seconds. Does anyone know how to get this mac started?
Use Compressed Air to blow it out good, LCS was the Liquid Cooling System on the last/fastest G5s.
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
Using this serial number locator is way better than Chipmunk, and more secure:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
http://www.chipmunk.nl/klantenservice/applemodel.html -
Despite repeated attempts and resetting the CUDA button, the system won't boot when start button is pressed. In the first few seconds it seems to make normal sounds; but no chime and settles into simply fan noise. This is true even if using C (with an Install CD). or Shift key. Is there anything else I can try? (I know it's actually a G3 B&W Motherboard; but I had nowhwere else to post it)
I do not remember exactly what was happening when it stopped. It may have been executing something , hung up, and wouldn't respond to the Command-Opt-Esc or I do remember one incident when it was booting up and stopped when it was partly thru "searching for local discs.
I checked the ref. article and tried to measure the voltages on the power connector. I was never quite sure what pin was what, since the colors did not jive with those in the article. At any rate 2 were approx. + 5 V (one was 4.85), the rest were essentially zero (I believe 1 or 2 were about 300 mv). I did notice that when the power connector is reconnected and start up is attempted, 3 little green lights come on on the motherboard. One goes off after a while.
I have tried the old Sonnet upgrade and have tried reseating all the RAM modules. All to no avail.
The Hard drive and all other parts seemed to be working fine prior to the failure. -
My power mac G5 won't boot up but has red flashing light and intense fan noise.
I Have a Power Mac G5 that flashes a red light that I've never seen before. There is nothing on the monitor and the fan noise is incredible.
HAs anyone ever had this problem?Hi Michael,
It's normal for the fans to go full speed if the OS won't load to handle them.
Where is this red light, on the logic board, or front panel?
Can you count the beeps or flashes?
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.
Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.
http://support.apple.com/kb/HT1547
LED 1—CPU A: red—contact Apple or an Apple Authorized Service Provider
LED 2—Overtemp: red—contact Apple or an Apple Authorized Service Provider
LED 3—Power On: red—the main power is on
LED 4—Trickle: yellow—Power Mac G5 is plugged into the wall correctly
LED 5—Open Firmware good: green—no problem
LED 6—CPU B: red—contact Apple or an Apple Authorized Service Provider
LED 7—Checkstop: red—contact Apple or an Apple Authorized Service Provider -
SP G5 won't boot, no chime, no LED
I have a single processor G5 that won't boot. I was using it and all of a sudden, everything frooze - the first time in the almost 3 years that I have owned it. As it sat there, the fan started to slowly speed up.
I shut it down with the power button and when I tried to reboot, I did not get a chime or any other sign of life. I think the power LED came on and stayed on. I tried the PMU reset (once) and tried another reboot. This time, it started up again without the chime and the power LED went off after I pressed it and stayed off.
I tried removing and reseating the memory, the video card and I removed an Alchemy TV card. Still no luck. I checked the power to the battery and it is good. I tried removing the battery, waited for five minutes and then I reinstalled. Still no luck. If I leave it on, the fans slowly kicks into high gear.
Sounds pretty serious to me. I think at this point, it requires a service call. Can I try my local PC computer repair, or is Apple the only way to go? I will have to ship it to Apple.
G5 SP Mac OS X (10.4.7) 1 GB RAMI have a single processor G5 that won't boot. I was
using it and all of a sudden, everything frooze - the
first time in the almost 3 years that I have owned
it. As it sat there, the fan started to slowly speed
up.
I shut it down with the power button and when I tried
to reboot, I did not get a chime or any other sign of
life. I think the power LED came on and stayed on.
I tried the PMU reset (once) and tried another
reboot. This time, it started up again without the
chime and the power LED went off after I pressed it
and stayed off.
I tried removing and reseating the memory, the video
card and I removed an Alchemy TV card. Still no
luck. I checked the power to the battery and it is
good. I tried removing the battery, waited for five
minutes and then I reinstalled. Still no luck. If I
leave it on, the fans slowly kicks into high gear.
Sounds pretty serious to me. I think at this point,
it requires a service call. Can I try my local PC
computer repair, or is Apple the only way to go? I
will have to ship it to Apple.
G5 SP Mac OS X (10.4.7) 1 GB
RAM
Hi Lawrence,
The same thing happened to my dual 2.5 G5 yesterday! I also tried all of the things you tried. After discussing the issue and trying several different steps suggested by the Apple Tech Support person on the telephone, it was suggested that either the power supply, logic board or both were defective. The Apple Tech Support person recommended that I take the machine either to the nearest Apple Store or the Apple Service provider where I purchased the G5. I delivered my machine to my service provider this morning and the initial diagnosis, on the basis of symptoms, is consistent with that of Apple Tech Support. I have confidence in my service provider's capability because they successfully replaced a failed logic board withing two months of my purchasing the machine. I've had no problems until yesterday. Hopefully, they'll have a firm diagnosis in a day or so. I'll let you know how it works out. I'm glad I have Apple Care!
AndyH -
More on the G5 Won't boot, no chime, no grey screen issue....
OK, so in the last thread, I had taken it to the apple store, where the g5 (DP 2.5) dutifully started up on their firewire drive, whereupon they declared it a faulty hard drive.
I pressed them pretty hard, but it made sense at the time, and certainly never failed while they were there.
So now I have it back home, a new WD SATA drive installed, and guess what?? same thing... boots, no chime, no power LED, just fans.
I have set/reset the SMU, I have removed everything including the batter (which checks good at 3.7 volts BTW)
Here's the weird part - it seems like once per day (always the first time) I do get one good try out of it. By this I mean, it will chime and at least get to the grey screen, and i can eject a CD. However, up till now I have not been prepared with the right thing to give it. Once that opportunity has passed, its back to the old black screen with no chimes for at least 24 hours.
I don't detect any overheating or that sort of problem - anyone ever seen this - where you can only get one good boot out of it for a day?
Thanks,
adamHi gB -
Yes I tried without the cover, to no avail. Ended up taking it back to the apple store today where they now are able to see the problem (with a different monitor).
Their gut instinct is logic board, but I am asking them to do a complete test on it (whatever that means) just to make sure it isn't a flaky leg on the power supply, or a bad cable somewhere. I don't have alot of hope, but I will give it a chance.
If it ends up being procs, board, or both, I will probably sell it for parts and put the money into a new one with warranty etc!
Glad yours is up and running.
Adam -
Phone doesn't turn on, solid red light, requires send back BUT I have a request.
I've essentially figured out that my Z10 needs to be returned for some sort of warranty / repair, however I'm really hoping that we can request that the data on the phone be saved rather than it just be lost forever. Is this possible? There are many important notes that haven't been backed up.
Symptoms: Phone doesn't turn on, red light comes on solid for a few minutes and then turns off. Connecting it to a computer doesn't result in anything (no computer connection, no change in phone).
I am with Bell, and I even live in Kitchener (I could personally drop into BB to sort this out) I wanted to check here as a last resort before sending it back.
Thanks!Hi and Welcome to the Community!
I used these steps from Geek Squad and it worked for me.
Restore BB10
When a BlackBerry 10 device is only flashing the red light and refusing to boot up, this indicates that the device’s operating system has become corrupted. The flashing light may follow the pattern of 1, 2 or 3 short blips, with a longer pause between the sets.
In order to fix this, you need to re-install the operating system on the device, which will then set the device back to its original factory state.
Please note: this process will completely wipe your device, so please make sure you have a backup of your personal information available to restore before going through this process.
Download and install the latest version of BlackBerry Link for your computer.
Open BlackBerry Link software.
Plug in the BlackBerry device using your USB cable.
At the bottom left of the program, find the device you're having issues with and select it by clicking on it.
The BlackBerry Link application will then ask to either reconnect or reload the device software. Choose Reload.
Confirm the reload when prompted to do so, which will wipe clean any data previously on the handset.
Allow the reload to complete, which can take some time. Whilst this is underway, the device will have a solid green light. This process of downloading and reinstalling the device can take an hour or more, depending on the speed of your internet connection, soplease don't disconnect the BlackBerry until the process has finished.
Once the restore is complete, simply set up your device again, or restore it from a previous backup stored on your machine. However, if you want to restore a previous backup, remember to sign in to your BlackBerry ID on the device first! If you're not sure how to do this, we have a full guide available.
The good news is, this process is almost identical on both PC and Apple Mac. Simply follow the same process as above. Finally, if you have any questions, please don't hesitate to get in touch with us.
VIA | nakumba
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-dead-red-light-blinks/m-p/2478589/highligh...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
Laptop Won't Boot. Caps Lock Button Light Blinking
I just bought a HP Pavilion DM4-2015dx laptop a few days ago. Turning it on this morning, it won't boot and the Caps Lock light is blinking. I have searched the HP site and Google for a solution to the problem and have found nothing to tell me what the blinking light means or why it won't boot up. Does anyone have an idea of what the blinking light on the Caps Button means?
My laptop HP pavilion Dv6 - 7132TX had a problem of blank screen and caps lock key blinking. I bought the laptop on 28th Apr 2012 and just before completing a year, I was facing a problem of computer inadvertently not booting. It used to show black screen with wifi LED red, power button LED glowing, and caps lock key LED blinking. http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c01443366 On going to the above link, I tried to notice the number of blinks of caps lock key LED.Found that the blink count was an endless loop of 2 LED blinks. On checking in the above link, found that 2 blinks meant the problem was BIOS corruption failure. LEDs blink 2 times BIOSBIOS corruption failure(as found in the table in the above link) So I went on and found another link to find the BIOS upgrade on the same page , where it read, Step 3: Find and download BIOS updates Then followed to the link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?swlinkmsg=100&cc=us&dlc=en&docname=c00042629&lc=en&product=4057208 to download the driver. Downloaded the BIOS latest driver and installed it. It gave the same problem while restarting the laptop which was required to complete the bios installation. Link for the BIOS installation: http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54629.exe However after several force shutdowns and reboots (since in my laptop the blank screen during bootup was inadvertent and random..) the installation could proceed and complete. After that voila.. Problem gone Hopefully it stays that way. Now next task on my mind is to fix the sleeping problem of my PC and the noise problem of the speakers. 1.Laptop does not sleep and goes into freeze mode with LEDS glowing and screen black.2.While the laptop speakers are on, they constantly make some background noise as if the speakers have a loose connection. However I got a clue that the problem is not with the connections but with the frequencies mismatch. Inherent problem of laptop architecture I suppose. However still wish to hear sounds clearly on my laptop. Had a good experience with HP with my earlier laptop from HP. However now things are changing I guess. Feel good that I could at least troubleshoot and save money. [Even gas is Rs. 84 per litre.] and more importantly time since I was working when I saw this problem and did not want to keep laptop powered on All the time just to avoid restart .
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So I haven't used my Shuffle in months and I don't remember how much battery was left when I stopped using it. When I connect my ipod to my laptop, a red light glows and my computer, nor my laptop will recogonize the ipod. It won't charge either. I've left it connected to an outlet and my laptop for hours but the red light won't go away. Help, please!
If you connected it to both your computer's USB port and a USB power adapter on a wall outlet, I think you've ruled out a problem with the power source. Since you at least get the red light, the USB docking cable is probably OK.
So, if it's not the USB port or the docking cable, the cause is likely to be on the shuffle. It may be the battery or a problem on the logic board. If it was just the battery, I think it would still appear in iTunes on the computer (or at least be recognized by the system).
(If this shuffle is less than one year from purchase date, it is under warranty.)
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