G50-70: empty DVD-drive clicking and freezing other drives for about 30 seconds all the time

Question

Hello board. Big problem. Seem to be the only one having this after searching the board:
Brand new G50-70: When using OS from the SSD or using OS from the SSD and doing things with a USB-drive, the empty internal DVD-drive making clicking sound and sometimes freezing SSD read/write operation for about 30 seconds but all the time freezing USB-storage read/write operation for about 30 seconds.
When freezing there's always clicking. But when clicking there's not always freezing except when using USB-storage.
OS is Win81-64.
An example scenario: connect USB stick, open terminal, type diskpart, dvd-drive clicks and freezes opening of diskpart for about 30 seconds, then the same may or may not happen when entering commands like clear the stick and format the stick.
Any clues, why I have this issue? Thank you very much for reading.
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Answer 1

hi georg43,
it's possible that there's a software running on startup that's accessing the ODD when the machine is being used (especially if the ODD LED blinks when it's being accessed)..
To check, you can perform a clean boot to temporarily disable apps & services running on startup. If the machine functions properly on a clean boot, you will need to enable the startup services/programs that you have disabled in groups of two or three (trial and error) to find the culprit. You can start by enabling the lenovo services and apps first followed by the Intel ones and observe.
In addition, you can also try to disable the DVD-drive under device manager and observe.
- Link to picture
Regards
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