G500 intel USB 3.0 driver (inbox)windows 8.1

One of two G500's no longer has USB ports working. the page http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS038067 points out it is part of windows 8.1. The G500 does not find an updated driver online. I have deleted the ports in hardware mgr and it keeps re-instaling a bad driver. Ports work durring boot up, unill win 8.1 is loaded.

Hi Clyder,
Welcome to Lenovo Community!
I’m sorry to hear that the USB ports are not working as expected after computer boots to Windows, Hence I suggest you to install the driver from Inbox in administrator mode, while installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error, please let me know the findings.
Hope to hear back soon
Best Regards
Shiva Kumar
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