G500 problem in windows 8.1 With dolby

I just purchased a brand new G500 with windows 8.1
There is a sticker that indicates dolby advanced v2 but i see no application whatsoever (like I do in my daughter's Acer win7 laptop with dolby).
Am i missing a driver or application?
Laptop
    3rd Gen Intel Core i3-3120M processor
    15.6" LED HD display (1366x768), 16:9 aspect ratio
    8GB DDR3 memory
    1 TB HDD storage
    Integrated Intel HD graphics
    Integrated DVDRW drive
    HDMI and USB 3.0 connectivity
    Multi-touch touchpad - optimized for the new Windows 8 interface
    OneKey Recovery makes data backup & recovery simple
    Windows 8.1
Solved!
Go to Solution.

hi Grace,
Try Opening Control Panel and change the view to Small icons
You should find a Dolby icon in there,
If not
Open Device Manager and uninstall the Sound adapter (Conexant) under Sound and game controllers. make sure to place a check under Delete driver software for this device.
Restart if prompted
Then install this driver
CONEXANT Audio Driver
After Installation open My computer / C: drive / Drivers or Conexant / Dolby GUI and install the Dolby Advanced Audio there
Hope this helps
Cheers!
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