G500s Touch keyboard and mouse pad not working

I've uninstalled and reinstalled the drivers. The solution center says everything is fine. USB mouse works, as does the touch screen, just not the actual keyboard or pad.
Please help.

For additional information - i now have my keyboard working, but the touch pad is still not working. I went to the lenovo site and downloaded the elan driver again. it extracted, but once i clicked for it to install, it says No Appropriate Driver to be installed.

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