G500S Touch monitor is not working

I just bought a Lenovo G500s touch and the touch-screen initially worked though I had rebooted a few times after the screen appeared to freeze.  Now you cannot use the touch-screen at all and I don't know where to turn for help.  Does anyone have any ideas?
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Hi TDottie123,
Welcome to Lenovo Community Forums!
Can you try opening Device Manager and Open the "Human Interface Device"
   Try to uninstall All the Entry that starts with "HID-"
Note: Some HID- Device will ask for a Restart when uninstalled just select "Restart Later"
And make sure before doing a restart all of the HID device are uninstalled.
Once Done, Restart the system and Check if that resolved it.
Hope this helps,
Cheers!
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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

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