G502 Steam Wallet Card?

It's still showing the $50 steam wallet card is availible as a gift w/ purchase of logitech G502. I even went into two retail locations to show that on the website it says it is still availible as a special offer and got shrugged off. What gives? Id love to blow $80 atm.

Hi jon326,
Thanks for your interest in placing an order!
We've had the chance to speak with our support team and have been informed that this offer was only valid 11/27/2014 through 11/23/2014. If you were still seeing records of the offer on BestBuy.com on Sunday the 30th, then it was most likely on promotional pages that have since been removed from the site.
Let us know if you have any other questions.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Steam Wallet card not working

    Hello,
    I  recieved my $50 steam gift card for the logitech mouse promotion and it is not working. Thank you for your assistance. 

    Hello Guevara813/muetz-
    Thanks for your patience while we worked through all the posts we‘ve received since the holiday.  We are trying to catch up and I know you’ve been needing assistance for a few days.  I’m sure you would like to be using these Steam Wallet cards as soon as possible.
    Guevara813- it appears that your card was ordered for in-store pickup, so it would have needed to be activated in-store.  If you need assistance, regrettably, you would need to return to the store for help.
    Muetz-it looks like you contacted us by phone for assistance with your card.  Were you able to get your situation resolved?  If not, please let me know and I can look into it.
    Thanks for ordering with Best Buy!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Card

    I also purchased the Razer DeathAdder and recieved a Steam Wallet Card that doesn't work.

    Hello kalbuir,
    Thanks for contacting us regarding your recent order that contained a Steam Wallet Card. I apologize that you have been unable to redeem the card so far and would like to work to resolve this for you.
    I pulled up your order by using the email address on your forum account and have sent the card through the activation process again. This should allow you to now redeem it, so please give it another try and let me know if you continue to experience any issues.
    Please feel free to let me know if you have any additional questions or concerns.
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    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Card Purchased from BestBuy's Ebay store cannot be redeemed

    Hello,
    I recently purchased a $50 Steam Wallet Card from BestBuy's Ebay storefront. The card was ordered on 14 November 2014, and was shipped from Findlay OH. Despite countless attempts to redeem the code and quite some time with Steam Support, I was told that it may have been incorrectly activated. If this is the case, what can be done to correctly activate the code? I can provide any additional information necessary to make this happen.
    Kevin
    Solved!
    Go to Solution.

    Hi Kevin (kyxtoast),
    That's no good! Prepaid cards should be activated by our fulfillment center prior to shipment, so I'm sorry to hear you're having difficulties redeeming yours.
    I'd be glad to see what can be done to assist you, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam $50 wallet card not working

    I'm also having steam wallet card activation issues.

    Hello shakes5386,
    I’m sure you’re excited to get some great games with your Steam Wallet Card. I apologize that it was sent without being properly activated and would be happy to take care of this for you.
    I located your order and sent the card through the activation process. Please try to redeem it again and let me know if you continue to experience issues.
    Thanks for connecting with us on the forum.
    Sincerely,
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Cannot be Activated

    Hello. I tried to buy the Razer DeathAdder online (the one that is bundled with a $50 Steam Wallet Card). I recieved my Steam Wallet Card yesterday but when I tried to activate the code through Steam, it says it cannot be redeemed. I raised a ticket to Stream and they said I have to get back to the retailer for activation, hence this message.
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    Hello lsolido,
    There seems to have been an issue affecting several customers with Steam cards not being activated and I’m really sorry if your order was one of the impacted ones.
    I located your order with the email address on your forum account and have sent the card through the activation process again. This has done the trick with others that have posted so you should be able to redeem your card now. Please give it another try and let me know if you continue to experience issues.
    Thanks for shopping on BestBuy.com and let me know if you have any additional questions or concerns.
    Sincerely,
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Code not activated

    Bought the Razor death adder, which came with a unactivated $50 Steam wallet code.
    Solved!
    Go to Solution.

    Hello bookbag,
    Thanks for letting us know that you’ve been unable to redeem your Steam Wallet Card. I apologize for any inconvenience this has caused and would like to help fix this for you.
    I located your order and have sent the card through the activation process again. This has solved the problem for others that have posted with a similar issue, so please give your card another try and let me know if you continue to experience issues.
    Thanks for shopping on BestBuy.com and please let me know if you have any additional questions or concerns.
    Sincerely,
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Code not redeemable

    It would seem that a $50 steam gift card I received bundled with a Razor gaming mouse is not redeemable.  I purchaced this bundle via bestbuy.com and I used the email address {removed per forum guidelines}.
    Please help me "activate" this gift card so I can redeem it.
    Thank you,
    Ry

    Hello rycalifornia,
    I was disappointed to read that your Steam Wallet card arrived with activation issues. Certainly this is not the experience that we wished you to have and I regret any inconvenience to you.
    I would like to look into this issue for you, but will need a bit more information. If you will please send me a private message with your BestBuy.com order number, I will do my best to sort this situation out for you.
    I'm grateful that you brought this to our attention and I look forward to hearing from you.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam Wallet Code Not Working.

    Hello, 
    I have recently purchased the 50$ steam wallet card + Razor mouse during the recent deal on the Best Buy website. After looking around the forum, it seems that my problem is similar to those of many others. The card arrived today and I have been trying all day to get it working on Stam, but have had no success so far. Any help would be appreciated.
    Thank you,

    Hello Xinsenjou,
    This was a pretty great deal and I’m happy to hear that you were able to place an order! We have been experiencing some issues with Steam cards not being activated and I’d be happy to see if I can get yours working.
    I located your order and sent the card through the activation process again. This should allow you to now redeem your card, so please give it another try and let me know if you continue to experience issues.
    Thanks for shopping on BestBuy.com and let me know if you have any additional questions or concerns.
    Sincerely,
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Poor quality/customer service from Digital Services LLC (Microsoft's provider of Wallet Cards and etc.)

    Hi All,
    I recently chatted with MCP support to inform them of poor shoddy service by their provider of Wallet Cards.  Has anyone else had any problems with quality/service with the below provider?  If so who can I contact to report the problems I had with
    them?
    Below is a copy of the statement I provided to MCP support:
    I ordered a wallet card quite awhile back.  Upon delivery I discovered that it was very poor quality and some of the lettering "Solutions Associate" was very faint. 
    I contacted arvato digital services LLC to report it.  They requested that I send them a scanned copy of the wallet card. 
    They then agreed to replace it.  I was told that it would ship 12/17/2013 and after a month or so of not receiving it I contacted them again and Daniel apologized and said it had gotten lost in production. 
    I was then promised a ship date in January.  I had to contact them again and I finally received it today 2/7/2014. 
    The papers that came with it said my credit card would be charged. 
    To summarize:  I was shipped a poor quality card which took them over 2 months to replace, 
    no improvement on the card still looks like the first one they sent me and finally they said my card would be charged .... AGAIN? 
    I want Microsoft to know what very poor service arvato digital services LLC is providing to their Members and how I can get a quality card replacement without any additional charge. 
    I offered to  send the second poor quality card received and also the back and forth emails requesting that they resolve the problem. 
    By the email time stamps they will see the very long length of time it has taken to resolve this issue and the fact that it is still not resolved.

    Same here. I just received them today (21/02/2014). Very very disappointed.
    I ordered the Solutions Expert & Specialist Card. Both are terrible beyond all recognition.
    Both photos in the cards are blurry, unlike the ones I previewed in the design page. Just like you said, the lettering ('Solutions Expert' & 'Specialist') on BOTH cards are very faint.
    I even ordered the 'Specialist' card in German just for curiousity's sake.
    On the bottom at the back of the card where you find the "Download the Tag reader app at: http://gettag.mobi" sentence, I found this incomplete (and perhaps just to show their level of incompetence) sentence:
    aden Sie die Tag-Leseanwendung hier herunter: htt
    Missing the first "L" and the incomplete "http://gettag.mobi"
    First, you discontinued the MCM/MCSM program and the whole works last year. I know this is a very different thing and has a very big difference (and revenue). Now you showed the (lack of) care even for the tiniest bit of a Microsoft Wallet Card.
    I see no use of contacting Arvato, just another time-wasting effort, third party subcontractor and all that.
    Guys, forewarned is forearmed.

  • Connection Wallet Card Wizard

    Hi All,
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    Yep. Win7 64bit here also. Same error.
    You need the entire client SDK for some reason.
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    Free registration required.
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  • Didn't receive $50 Steam card with order

    I ordered a DeathAdder mouse that was supposed to come with a $50 Steam wallet credit. I have not received that credit.
    I ordered it on 6/25/14, Model #: RZ01-00840 SKU: 8157061
    How can I get my credit?
    Solved!
    Go to Solution.

    Hello Godzillax8-
    The promotion for a free $50 Steam wallet card with the purchase of select Razer products was a pretty big success for us.  I can certainly understand why you would have been interested in that promotion!
    I located the order using the email address you attached to your forum profile and saw that the order was placed on 6/25.  Unfortunately, this promotion was a Deal of the Day for 6/24, so any orders would need to be placed by midnight CST.  Any orders placed on 6/25 would not qualify for the promotion.
    I apologize for any disappointment that this may cause you.
    Sincerely,
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Steam

    I'm glad I'm not the only one having the common problem with the Razer Mouse + Steam Wallet card order. I too am in the boat of a non active steam wallet card. I sent Matt a private message, but in case he's too swamped, I figured making a thread would help alleviate some of his work load. Please help with this as soon as feasible. 

    Hello Verkinix,
    I’m glad the card is now working! Thanks for connecting with us on the forum!
    Sincerely,
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Watch, share and Win!

    Watch, share and Win!
    MSI is pleased to invite Patrik from Fnatic to unbox GE60 with us! Now you have chance to win a Steam wallet card $50 and 3 Steelseries Qck mass mousepad after watching the video! Just simply follow the steps below:
    1.      Reply this post with one of your favorite GE60 features
    2. Share this event link on your facebook/twitter/google+ page (set public so we can see), and post screenshot of it.
    Winners will be announced in the week of 28 July, please stay tuned!
    ＊＊MSI reserves the right to alter the terms and conditions.
    Congratulations to the winners of our competition! We will send the message for details on how to receive your prize.
    First Prize:  $50 Steam wallet card
    Winner:   akao
    http://dragonarmy.msi.com/forum/member.php?u=888#.U9XjTvmSzz1
    Second Prize: 3* Steelseries Qck mass mousepad
    Winner: Quiz
    http://dragonarmy.msi.com/forum/member.php?u=32624#.U9XisfmSzz0
    Winner: 水曜日
    http://dragonarmy.msi.com/forum/member.php?u=29727#.U9Xkd_mSzz1
    Winner: John
    http://dragonarmy.msi.com/forum/member.php?u=30933#.U9XkH_mSzz0
    Thanks everyone else for participating and wish you better luck next time

    With all great specs : Core I7 , GTX860 , 2SSD + HDD , 4 loudspeaker system , Steel series KB !!
    They even have amazing software " SSE + Game Castar " !!
    MSI did good job in both hardware & software, how can you miss it !! Plz choose me

  • Gamers Club Not Activated? Need Help!

    It has now been nearly a week since I ordered my Gamers Club card off of the website. The workers in the store tried to activate it but I cannot tell if it worked. I was charged online and in the store for the same item which I believe has already been fixed but I still can't tell if my subscription has been activated. My previous post has been up on the fourms for a few days and no one helped me so I am trying again I am starting to regret even buying it in the first place this process has bee so frustrating. 

    Hello Tucker_N,
    I’m sure you were incredibly excited to use your Steam Wallet card, so I can imagine that excitement soon turned into disappointment when you found yourself unable to redeem it.  
    Upon review of your online order through our EBay store, I found that your particular purchase failed to fully activate prior to shipping it your home. Please know I’ve manually finished this process through our systems, and you should now be able to redeem it at your leisure.
    Cheers,
    Alex|Social Media Specialist | Best Buy® Corporate
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