G505 DVD/CD Drive and Webcam issues.

Hello.
I have a G505 Lenovo Laptop with the Windows 8.1 Update and I have been ahving issues with the DVD/CD drive, and more recently the Webcam.
The DVD/CD drive doesn't seem to be recognized by the computer despite it coming with the computer I bought. I originally thought it was a faulty connection, but after taking it out, cleaning it and putting it back in the problem persisted. I was told that maybe a program was not letting the drive work, but I have several programs that can detect a disk when instereted so now I don't know what the problem is.
More recently, my internal webcam has stopped working. The light next to the webcam usually comes on at start-up, but now it doesn't even do that. I try going on skype or using the camera app, but all I get is a "Connect a camera to get started". I tried download the camera driver for Windows 8.1 on the Drivers & Downloads page, but everytime I try installing it it says that there is no driver to install.
I also checked the Device Manager to see if maybe the drivers were not installed, but the CD/DVD section doesn't even appear! Under the "Audio, video, and game controllers", only Audio and game controllers appear (Unless that is not the right section).
Does anyone know what's going on? I could really use some help

I had the same problem with the cd not working and i downloaded something that fixed it but i can not remember what.
Now it is bad aagain.
O Well

Similar Messages

Montan Lion "kick out" My usb memory sticks, external Hard drive, external DVD /cd drive and give me an error message "PowerPC applications are no longer supported."

Montan Lion "kick out" My usb memory sticks, external Hard drives, external DVD /cd drive and give me an error message "PowerPC applications are no longer supported."

It does not matter what I plug in to the USB post, the results is the same ...
U use external hard drives, memory sticks (new and my old memory sticks), I also use an external cd / dvd writer LG Portable Super Multy Drive
They all run for ± 1 min then it loose contact and I get error messages like, error code -8062 or PowerPC applications are no longer supported..... etc

Dv9000 laptop dvd drive and webcam not found. drive initializes on boot but does not show up.

The DVD/CD-Rom drive will initialize and will read a CD when inserted but it does not show up in the BIOS or in Windows. It's a Lighscribe drive. The webcam was not found either. I recently reloaded this machine for a friend back to the factory setup. Installed all additional software and everything is working but the drive and the camera. Is there any way to actually test these devices for failure? Or is there a patch or a software package I may be missing? It's a dv9000 but it has dv9007 on the bottom. And an AMD processor. If anybody has any ideas I would greatly appreciate the help.

Spoiler (Highlight to read)
It does not show up in either one. The camera or the DVD drive. No X's or error Triangles. I guess they could have gone bad at the same time but that's not likely. It would be one heck of a coiencidence. I am wondering if there is an alternate chipset driver or patch. Maybe a controller driver? The system has dv9000 on the display and dv9700 on the model # tag. I believe 1 is Inter and the other NVidia. But the Factory image installed the NVidia drivers.

Driver and software issue, please help!

I am having an issue. I am running itunes v 7.2 and ever since, I get a message saying "disk burner or software not found". I have tried everything listed on these boards, including rebooting, updating the GEARS driver, etc. And nothing worked! I could only do the 32 bit GEARS though, the other two said my system don't suport them. Apple needs to come up with a fix. It looks like a lot of people have this issue! It is also a turnoff to itunes for people, including myself as I am considering droping itunes all together if this issue is not resolved. Even if it means I loose the songs I bought. I will just have to buy them again with another program and burn them on a program that works. I ran the diagnostic and this is what I got:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway Product Name
iTunes 7.2.0.35
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: ASAPIW2k (6.0.2.0), Pfc (2.5.0.201), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce4 MX Integrated GPU
Connected Device Information:
DiskDrive, ST3120022A, Bus Type ATA, Bus Address [0,0]
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
CDROM, LITE-ON CD-RW SOHR-5238S, Bus Type ATA, Bus Address [1,0]
CDROM, TSSTcorp CD/DVDW TS-H552B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 0X.
Any help would be great! Hope someone can help!
John

I have the same problem since I downloaded new version yesterday. Nothing on my computer has changed and it worked fine before.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
GBT_ AWRDACPI
iTunes 7.2.0.35
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: dvd43llh (3.5.0.0), PxHelp20 (2.0.0.0), CDR4_XP (6.0.0.171), PFC (2.5.0.204), AFS2K (3.1.21.0),
UpperFilters: InCDPass (4.2.4.1), Cdralw2k (6.0.0.171), pwd_2k (6.0.0.171), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON 9200 SERIES - Secondary
RADEON 9200 SERIES
Connected Device Information:
DiskDrive, WDC WD2000JB-32EVA0, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVDRAM GSA-4163B, Bus Type ATA, Bus Address [1,0]
CDROM, SONY CD-RW CRX300E, Bus Type ATA, Bus Address [0,0]
CDROM, EP1124E APY451T SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
CDROM, NERO IMAGEDRIVE2 SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2500.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
G: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

Audio and Webcam issue

Recently, my HP ENVY dv6-7210us Notebook PC has stopped being able to play any sound from anything. The issue includes several programs being unable to run audio files due to this, rather than just playing the file and no audio coming out. Additionaly, I find out a few days later that my built in webcam also is unable to work, although a USB webcam may still work if plugged in. I am close to assuming this may be a hardware issue rather than software, but I am making sure all my bases are covered.

Hi @InsanitySpiral
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some audio and webcam problems. I will be happy to help you with this. Are you using Windows 8 or 8.1? For the webcam problems try this HP document Webcam Troubleshooting.
For the audio issue do you get any sound if you plug in a set of headphones? I have included a number of troubleshooting steps below and a couple of documents as well. There was an issue with a Windows Update that was causing sound problems about a month and half ago. I don't imagine that is the issue at this point but if nothing else works there is a workaround for the Windows Update below.
The first thing to try is this HP support document No Sound from Speakers. It has a number of good troubleshooting steps including using the built-in Windows troubleshooter.
Another solution is to uninstall the driver manually then force Windows to reinstall it. Follow the steps below to do that.
Step 1: Open Device Manager and open Sound, video and game controller section.
Step 2: Right click on your audio driver and select Uninstall.
Step 3: Restart the computer. Windows will then force in the driver on startup.
The last troubleshooting step is to try creating a new user account to see if the issue is only affecting the one account. This can happen is something has been corrupted in the one user profile. This HP support document Managing User Accounts and Logins look under the section Creating a new account in Windows 8.
Here is the workaround for the Windows Update:
At this point, unless you want to reinstall the operating system, the only other option is to tackle the update, KB2962407.
Uninstalling the Windows Update, then hiding it, is the only method of eliminating the issue if it caused by this update. Here is the procedure for uninstalling the update:
Step 1. Go into Control Panel, then click on “Programs and Features”.
Step 2. Click on “View Installed Updates”. Look for the update with the ID number KB2962407.
Step 3. Right-click on the update and select “Uninstall”. Restart the computer.
Next, here is the procedure for hiding the update:
Step 1. Go into Control Panel, then click on “Windows Updates”.
Step 2. Click on “Check for Updates”. When the process is completed, is should find important update(s) available. Clicking on the message will open a window where the important update(s) is.
Step 3. Right-click on the KB2962407 update and select “Hide Update”. This will prevent the update from being installed next time Windows Updates are being installed.
(source material)
Looking forward to hearing how this worked for you.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Flash drives and sleep issues

I'm not sure if this is a Tiger problem or a G4 issue, but I'll start here.
I plug 1Gb flash drives into an Adaptec FW+USB2 card in my Quicksilver running 10.4.11 and the computer will go to sleep fine. Read on.
With a SanDisk drive when I wake up the computer it gives me an error message about the drive not having been properly removed, but the computer does wake up and the drive icon is still present and the drive appears to be okay. Apart from having to click to remove the warning message nothing seems to be the problem. Okay, I can live with that.
I do the same thing with an Imation 1Gb flash drive and the computer will not wake up. I have to use the small reset button to reboot the computer.
Both drives are FAT16 format because I use them to regularly transfer files between the Quicksilver and a Windows machine. The only difference I notice between the drives is that when I use the Imation drive a file or folder or something named "EA" briefly appears in the Finder window where all the regular files are listed. There isn't any icon and there's nothing under date, size, or kind. If I click on the EA it disappears, but reappears each time I attach the drive.

Update and answer my own question.
I re-formatted the Imation drive as FAT16 (what is was already) using disk Utility and the strange file has disappeared. Must have been something to do with the factory formatting.
I also read that the only thing to do about Flash drives and post-sleep kernal panic is to make sure you disconnect the drive before sleep. Either that or get a card that will identify a flash drive as being attached and prevent sleep, or to disable sleep mode.

DVD RW Drive and DVD Drive pop up

Compaq Presario Sr1950nx Converted to Windows 7.
When I put a disc in " DVD RW Drive (D) or DVD Drive (E). There is no screen that pops up. I have to go in and open them.
How can I make the screen open automaticly.
This question was solved.
View Solution.

Have you looked at your AutoPlay settings?
what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

External drive and sharing issues?

I've posted this question before but got no answer, so, I'll try again.
Ok here's the situation. I have a small network here at work. We (four of us) share a harddrive connected to computer A. That drive has all the client jobs on it that we all open and change and save. Lately and sporadically (no rhyme or reason) computer B, C, or D may try to open a job and it will say "access denied" and can not open it at all –OR– computer B can open it but will not be able to save it again in the same location. Now even though computer B can't do one of the two things listed computer C and D can open, fix and save with no issues. Again most of the time but not everytime.
Is there a way to fix this "sharing/permissions" issue? It's a bit frustrating.
I have opened the drive we are using and "got info" and assigned every individual listed full access and rights and that did not fix it.
What am I missing here? Or is this a system X issue with permissions and I just have to live with it?
Future plans are going to a server system which I assume will fix the problem but for now this is my set-up and looking for a fix. Thanks
G4

Couldn't you choose to "ignore permissions on this volume"
for the whole external drive; and then (hopefully) all of the
users would have no immediate sharing message issues?
Of course, when articles or documents have several updates
and more than one author contributing to their content, the
files themselves may develop permissions issues.
Among the casual reading I do on computer topics, I read
more than I need to know, so I know the answer is out
there and not terribly hard to implement; yet unfortunately
I do not recollect the path to the argument on how to do it.
There is a fairly simple outline of a way to handle some of
this stuff in the following page/link; more detailed info is
on the additional page/links which follow after this one:
• Mac OS X 10.5 Help: Mac 101: File Sharing
http://support.apple.com/kb/HT1549
Among the security documents (download .PDFs) on OS X
there are some fairly good paths to implementing security
to include how to change permissions & privileges; as part
of the overall security strategy; some of those documents
covering these matters are in the Server security setup docs
from Apple Support's database. I have three .PDFs saved.
These vary from 2MB to about 5MB each.
• Mac OS X Security Configuration Guides
http://www.apple.com/support/security/guides/
Some of the Share Points and other facts here may be
of help, even in a non-server environment:
• Apple Support - Leopard Server - File Sharing (10.5)
http://www.apple.com/support/macosxleopardserver/filesharing/
There is a large amount of information available.
Good luck & happy computing!

I need to buy a new MB for college! I'm thinking of getting a 13" MBA w/ the external DVD/CDROM drive and portable/external/whatever it's called memory. Where should I buy, Best Buy or Apple Store?

So basically a BB employee told me that instead of giving me the apple giftcard (one that would given to me for the back-to-school deal at apple) they would discount that off. Also, she says that their insurance policy (instead of apple care) would replace my macbook "then and there" if anything were to happen to it. Sounds too good to be true since I've had MANY MANY troubles with BB when I bought my first and only white MB 4 years ago. They were horrible. But she said the policy has changed since then and that people come in to exchange MBs daily. Can anyone help me! :3 Thank you <3
ALSO, (sorry for being a pain) is the MBA a good choice if I'm getting an external/portable hardrive as well as a DVD/CD-ROM drive? I need a MB for college stuff: writing papers, projects, presentations, other general college stuff. MBA doesn't have moving parts, which is a huge plus since I am not careful with my things, and will probably drop my MB a million times.

MacBook Air is a perfect choice for a college student. I have used a MBA as my only machine for several years now and am a professional in the advertising industry. I write a lot, do some (little) graphics work, code, and create presentations and videos. It's more than capable.
I have an external CDRW/DVDRW but I got mine from Amazon it's not Apple-branded. It works great but was a fraction of the cost. Also if you buy the Air from Amazon you can get free shipping and pay no sales tax, which may come out to less than getting the educational discount. However, if you qualify for both the $100 gift card and the educational discount you'll probably come out better getting it at Apple.
Here's the top of the line Air at Amazon: https://www.amazon.com/dp/B00746YD24/ref=as_li_ss_til?tag=beley-20&camp=0&creati ve=0&linkCode=as4&creativeASIN=B00746YD24&adid=0PNV1Q2S073PY61NZQZX&
And a good DVD burner: https://www.amazon.com/dp/B004ZMVQRA/ref=as_li_ss_til?tag=beley-20&camp=0&creati ve=0&linkCode=as4&creativeASIN=B004ZMVQRA&adid=1GWB9HRMSW1VW92SD9WF&

Super drive and cooling issues

Whenever I play a CD of DVD in my new super drive it comes out very hot even if it was only in the machines for a few minutes. Also, my cooling fans never seem to increase or decrease. I'm not even sure they are on. I can hear them work at maximum speed when I use the Hardware test on the Install disc but I get complete silence when I run the G5 normally. The back of my Mac becomes quite hot after awhile and I am afraid of melting something. Any suggestions?

Hello John and welcome to discussions,
Its pretty normal for this to occur. In fact it's just plain normal and to be expected.
Sounds like you have a 100% happy Mac there.
Hope that helps you
Regards
Ian

DV6-6107tx, Hard drive and webcam

So i was excited about my dv6...unti at 7th day ..the Hard drive cant be found..so laptop wont boot..good thing i was able to return it and after 3days got my new replacement...
but the new replacements webcam is not working..it says"no webcam detected..turn on the device or plugin a webcam...."
so what do you thinks the cause of the Harddrive can be found?
what possiblel solution for the webcam..
HP FAILS TO IMPRESS ME WITH QUALITY!!!
DV6 6107tx...
my first DV6's webcam is working properly..

answers please?
want to use the webcam...

External Hard Drive and Import Issue

I'm sorry...I know the answer is here but I've read and read and just can't understand.
I have an external hard and imported about 30 gigs into Iphoto with the settings to NOT create a copy into the Iphotos directory. So I understand why the don't show up in Iphoto when the external is not connected but I don't understand why 10 gigs of memory was consumed when I executed the import???
Any help for a newbie would be gratefully appreciated....

A. Make sure the drive is formatted Mac OS Extended (Journaled). iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
B. When you run a Referenced Library iPhoto makes aliases that point to your own photos. To convert to a Managed Library you need to replace those with the actual files. AliasHerder is an application that will replace these aliases with the actual files, and so preserve your Library and all your work in it. As always: back up first.
C. To move the Library:
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.

G530 - driver and key issues--please help!

Hey, everyone.
I'm having some issues. A while ago I upgraded to Windows 7 (32 bit) Home Premium, found out that I could no longer change the screen brightness. This was my only issue with the upgrade. So, I suffered through, later caught a virus through a bad download, and did a complete system restore, ridding myself of everything and restored back to Vista.
I recently--just a few hours ago--upgraded again to Windows 7, updated my BIOS, and thought everything was peachy. It is not so. The number keys (not the 'number pad') 1-0 do not work at all--only 7-0 if the number lock function is activated. I've triple-checked and restored my keyboard options to US standard but nothing doing. All of the other keys work.
As well as suffering through that, I've discovered that a driver I didn't realize I had, GuardedID, is not functioning properly, warning me with every few keystrokes: "GuardedID keyboard driver is not responding. More detail on the error is available in the Event Viewer under Manage in the toolbar. GuardedID is now turned Off." Not only am I irritated with this message popping up every so often but I'm becoming paranoid.
There is no trace of GuardedID on my computer--none that I can find. I tried searching online, finding software that I have to purchase but I am assuming that I would have had it 'free' if I hadn't even know I had it. Any kind of help would be amazing.
Thank you!

Hi binni,
Welcome to Lenovo Forum!
In regard to GuardedID, i'm not sure this community knowledge base article is helpful but you may want to take a look: Typed letters appearing as increasing numbers ( 0,1,2,3,4,5)
On another isuse about brightness control, there is another article about it that will be helpful for you if your machine type is type 4151 or 4446. G530 cant change brightness on Windows 7 Professional
Please feel free to search around the community knowledge base for more info
Hope these help!
Thanks!
Regards,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

External DVD +DL drives and DVD Studio Pro

Just looking for some advice. I need to Burn a DVD+DL for a project I am working on. There will only be 5 copies so this is not for replication. I am running DVDSP 3 on the Powerbook G4 and DVDSP 4 on the G5 (neither equipped with a DL burner) and I want the boss to buy me an external firewire DVD burner. I hear Plextor is the best, so I just want to check it will be compatible with DVD SP. Plextor are unsure and I can find no mention from Apple... If it isnt compatible what external drive is? Help!!
G5, Powerbook G4 Mac OS X (10.3.9)

Many people use Pioneers also.
I am not sure how well Plextor does, but it seems to come up here as causing isssues a bit more, but could be wrong. Also Lacies cause a good deal of problems it seems.
I have been real lucky with my Pioneer burners over the years and have been solid for me. Have hooked it up to G4 Tower, G5 Tower and G4 Powerbook (have not tried on my MacBook Pro yet) and runs well. (Some others may not likee them as much though)
Take a look here for some other thoughts on DL burning
http://discussions.apple.com/thread.jspa?messageID=3016532&#3016532

Hard drive and internet issues

My mother has had her IMac for 5 years now and has never done any updates, changes, cleanup, etc. to it. She is now trying to get on broadband internet and the computer will no longer startup without removing the extensions during startup. She has had problems in the past with her computer saying there wasn't enough hard drive space. What can I do to help clean up and clear up some hard drive space for her? And if this doesn't help the internet problems does anyone have any suggestions for that as well? Thanks
IMac CRT Mac OS 9.0.x

mdm29,
First of all, Welcome to the Discussions!
It would help to get the best and relevant help to post back with the exact machine model and the size of the HD that your mother has.
You can go to the Apple System Profiler and see the Used and Available disk space on the machine.
Post back and let us know,
littleshoulders [:-)
PS. I am not using OS9 but I'm sure alot of OS9 users here will pop in and offer advice for cleaning up the HD on your mothers iMac. If you mother has to turn off extensions to startup...it sounds as if there is corrupted extensions that need dealing with but I am not sure that is what is happening....just a guess on my part.

G505 DVD/CD Drive and Webcam issues.

Similar Messages

Maybe you are looking for