G505s does not recognize soundboard

I bought a g505s lenovo laptop and it does not recognize the soundboard.
When opening playback devices menu the only device listed is 1 - Digital Display Audio AMD HD High definition audio device whos port is the HDMI digital jack.
Computer runs preinstalled windows 8.1 64 bit and when i run CONEXANT Audio Driver installation downloaded from lenovo official page a message saying "no hardware was found fos this driver" appears.
I hope there is a solution for this since i brought de pc to argentina and bought ir without international guarrantee
I hope someone can help me with this.
I really appreciate any help you can provide

hi leschnerg,
Welcome to the Lenovo Forums.
Just to verify, when you open Device Manager, do you see an Unknown Sound Device under Other Devices?
If you see the Unknown Device, can you check this guide on how to identify it using its hardware ID.
If you don't see any Unknown Device, check if there's a High Definition audio under Sound, video, and game controllers and follow the guide above on how to identify the device using its hardware ID (this is to know if you have a Conexant or a Realtek Sound Card)
Let me know how it goes.
Regards
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G505s does not recognize soundboard

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