G550 stop error 0x0000000a - One Key Recovery don't work

 I am getting this IRQ_NOT_LESS_OR EQUAL - BSOD  Stop: 0x000000A (0x00000030, 0x00000002, 0x00000000, 0x82F39D46)
I can't get into regular or safe mode, startup repair don't work either.   When I push the ONEKEY recovery it won't boot into the recovery partition so I can get back to defaults either.  I don't have the discs created so that is not an option unless I order them from Lenovo.
I ran ChkDsk and it did fix some things but no go.   Any ideas from other or Techs with this issue.  It just be a windows update or something that updated and I did not know about.  Please advise....  FYI - it is few months out of warranty, par for the course.  Thanks!

May be a hardware ram problem.
Test with Memtest or swap in known good ram.
Memtest is not infallible, so testing with other ram is best.
A repair shop may do this cheap?

Similar Messages

  • One key recovery is not working in g560

    i had deleted the partition D... now i m having two os linux and windows 7..
    when i m pressing the one key recovery button it willl display the msg like
    x:/windows/system32>
    how can i clear this problem..

    run one key recover under windows, burn recovery dvds then use them.
    probably linux installation has deleted some system files.

  • Z500 One Key Recovery Error Missing winload.efi

    Hi, I want to format my laptop or make a recovery using one key recovery..after setup on desktop..it load recovery and start the recovery..during setup..it show error and cannot proceed the setup.Later it show error winload.efi missing error code 0xc000000f window couldn't load It give 3 suggestion either try again by press enterF8 for startup setting and esc for UEFI firmware setting All this cannot use except esc and it bring to bios..How can I fix the error and make a recovery again I need to use this laptop urgent

    You need to create a recovery disk to fix the boot files. Google how. You would most likely need an empty usb and another windows 8 computer.

  • Solved! Fix / Repair Nova Button / One Key Recovery after replacing SSD - Walkthru! Yoga 2 Pro

    I created this full walkthru for people who upgrade / or replace their hard drive / SSD drive on the Lenovo Yoga 2 Pro or other Lenovo products that has the Nova button - One Key recovery solution. I did this on my Yoga 2 Pro. So it should work perfectly for those owners for others I'm not certian but it should be similiar for other Lenovos.
    Essentially this will rebuild your laptop back to factory settings including full nova button functionality without having to buy the lenovo recovery disks. It took me several days to piece this together from everything on the web into an easy to follow step by step process so I hope you appreciate / enjoy it And I hope it saves you lots of time.
    The process is not that hard but you are completely wiping your hard drive yourself. All your data will be gone. Bear this in mind. You have to be bold enough to try it. And it's not for the faint of heart.
    Read through the whole thing first before doing it step by step.
    Here we go.
    There are a lot of steps but it's a fairly simple process.
    Requirements at least 2 USB sticks - One 4 GB or more
    Necessary Files:
    1. Okr8 Engineer - Wipes the hard drive and creates the necessary paritions to bring Lenovo drive back to initial state.
    This is the file you really need.
    Download here:
    http://www.filedropper.com/win8okr80withoutos > my personal upload <
    https://torrent.pl/de/0438900090510,lenovo-okr8-one-key-recovery-8 or do a search for OKR8.
    2. Power Iso - Properly burns Okr8 on a bootable USB for installation purposes.
    http://www.poweriso.com/
    3. Download copy of Windows 8.1 OEM version - Wish I had found this link before!
    http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    For the Yoga Pro 2 you do not need the Windows 8.1 serial as it's imprinted directly onto the bio for others laptops laptops. Use produkey to find you're serail if you lost it you don't have a Bio embedded laptop: http://www.nirsoft.net/utils/product_cd_key_viewer.html
    4. Get Necessary Lenovo Drivers - Easily accessible on the Lenovo website. Just go and download the drivers you need for you laptop.
    Links to hard to find drivers
    Veriface 4.0 : https://forums.lenovo.com/t5/Yoga-Flex-Laptops-and/Veriface-Download/td-p/1459391
    Dolby v4 : http://support.lenovo.com/us/en/downloads/ds027444
    First section:
    1. Download the OKR8 file. You'll need to install utorrent or bitorrent if you downloaded it as a torrent and not my personal file.
    2. Download, Install, then Open PowerISO.
    3. Select - Tools - Create Bootable USB drive - Select Yes to Run as administrator - Find the OKR 8.iso on your hard drive and burn to the USB stick.
    4. Next create the windows 8.1 usb stick as well. Download Windows 8.1: http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media
    5. Run the Microsoft file and select English > Windows 8.1 and > 64 bit
    6. Burn the Windows 8.1 to USb through the software.
    7. Relax and have a coffee while it creates the usb stick.
    8. Download and save the necessary lenovo drivers onto another USB stick, external hard drive or onto one of the 2 USB sticks you are already using. Valuable if you only have one computer.
    Please note: You install all this stuff at your own risk. Propertly back up and save all your old personal data first onto an external hard drive. This process will wipe everything off your drive, including all the paritions (including the old recovery parition if you have one there) and you'd won't be able to get it back.
    Having access to two computers is helpful. But if done property you should be good with one. I will not be responsible for any mishaps. This is cowboy computing. Typically for people with too much time on their hands or who are obsessive compulsive types
    Second section:
    1. Turn off computer.
    2. Press Nova button, wait, enter into Bios. Goto to boot mode and switch boot from UEFI only to 'legacy mode". This allows you to boot to the OKR 8 USB your prepared.
    3. Shut down computer
    4. Insert OKR 8 USB
    5. Press Nova button again - Select Boot- Select - USB drive with OKR 8 on it.
    6. Let the OKR 8 USB load. - A Windows 8 screen comes up.
    7. Once it loads click the check mark and hit the button with chinese letters. This whole software is in Chinese and not in English. Don't worry.
    8. Wait patiently. It will say 'done' but it's not all done until the popup windows appears and says All Done. Then REMOVE the usb and reboot.
    9. Important* - Reboot the computer and let the OKR 8 software load and install on the recovery parition - It finishes the installation after you reboot. It will reboot again and load into the One Key Recovery Panel software.
    Yay! Now select shutdown from the One Key Recovery environment.
    10. Press Nova button again > enter bio > and switch back to UEFI mode. *Important* If you try to install Windows through USB legacy mode. You will get a GPT error when trying to install windows onto the hard drive.
    11. Shutdown again.
    12. Insert the Windows 8.1 USB. Press the Nova button again. Select Boot Options: Boot from the Windows 8.1 USB.
    13. Windows 8.1 loads. Select Install.
    14. Choose Custom Install and Install Windows 8.1 to Parition 5 - "Windows8_OS"
    15. Let Windows Install. Remove USB stick when asked.
    16. Reboot. Go through standard windows setup. Install all drivers and program you want in preparation to save the intial factory recovery state.
    17. Get your yoga 2 pro or laptop up to the initial specifications you want and then shut down.
    Section 3:
    1. Now it's time to create the initial backup onto the hidden recovery parition so you can reset the laptop back to inital specs whenever you wish including when you want to sell or give away the laptop..
    2. From a shutdown state - Goto system recovery through novo button again.
    3. Once it's loaded press CTRL+Shift+O to pull up the command prompt window (Shift + F10 was previously suggested. It did not work for me, maybe on older machines)
    4. At the command prompt type in: diskpart
    5. type: list volume
    6. Look for the letter of volume that is labelled PBR_DRV (eg. H) - This is the hidden Lenovo recovery partition where the initial factory backup image will be saved to.
    7. type exit
    8.  type: H: or whatever volume it is.
    9. Your directory should change to H:
    10.  Type: cd onekey\osimage > This takes you to the correct directory.
    11.. You're almost at the end!
    12.. Type: osimage /nopbr
    13. Type: osimage /fb
    14. Wait ten minutes while the initial backup is saved onto the hidden recovery parition
    15.. Profit!
    16. type exit - Reboot - You're Good to Go.
    17. Rock On!
    18. Enjoy Life again.
    Lots of work but worth it in the end !
    Should also work for when windows 10 comes out.

    As far as I can tell, Windows 8.1 is merely an windows update, so the license key from your BIOS should still work. If you already updated your machine to Windows 8.1, and a fresh install of 8.1 didn't complain about license key, then you should be able to create a new recovery image from it.  For Windows 10, if I am not mistaken, when you upgrade from Windows 7/8/8.1, some hardware ID is stored on a MS server to flag this machine has a windows 10 license, to make it possible to perform fresh windows 10 install in the future if needed. This means if you never have windows 10 installed, then you cannot use it to build the recovrey image (the key from BIOS won't work). But if you have 10 installed, you can always activate it during the process of creating recovery image.  Once again, all these are based on my knowledge and I haven't attempt to do them, so I cannot tell if this will definitely work. Try it and let us know

  • Hardisk partition and one key recovery problem

    Hi All,
    I am new to to the lenovo community. I  recently bought a lenovo G series machine( G550 model #298595Q preloaded with Windows vista and 320 GB  HDD) . surprisingly  The C: drive contained 254 GB of the total  available 284 GB and D: drive had the remaining space. I wanted to inistall linux, I had to partition the C:drive and no where in the lenovo mannual it is warned against the resizing  C
    I used a partition software called "paragon" to resize my C: drive. My system hanged while  running the process and after a long wait I had to shutdown my system and after that my OS was not loading.So I decided to recover my vista using one key recovery. I tried the back up I stored in D: drive  and in DVD and it is giving an error message that  "not enough space in the system"  and in the one key recovery menu the target location of the one key recovery is showing to D: drive  but my preloaded vista was installed in C: drive and also it is showing the total free space as 298 GB)
    Could any one help me to get my vista back.( why the target location of one key recovery is showing  to D
    or is there any way to increase the D: partition from boot setup). Please help me.
    and also my warranty is valid , since I touched my C: drive( no where it is warned against that)?

    I have posted this somewhere else, but it involves Win7, see if this helps:
    What I can tell you is that I spent a lot of time as well trying to mend the soft/partitioning and to get rid of bloatware!
    In short: I did a clean reinstall + recovered my OEM activation + partitioned the HDD as I wanted. Now it looks and reacts familiar (I used XP as well, before).
    BEWARE: trying partitions managers as Easeus or Paragon has blocked my partitions - they seem to be "coded" somehow.
    Do not hesitate: after you backup activation erase totally HDD (I used killdisc) and all shall be gone and you start fresh.
    Get a Win 7 serching for "digitalriver" Get ABW for activation restoring Get drivers from Lenovo support, install only what you need by function not all of them!

  • Resizing C:\ Without breaking One Key Recovery

    Hi just got a new G550 and i must say its a great laptop so far.
    My one main question is this is it possible to resize c:\ and d:\ without breaking the One Key Recovery system.
    I have made a backup of the Factory restore area but would like to decrease c:\ and increase d:\ so i can put all my 147+GB's worth of data into it so if C: is needing a reinstall i don't loose the d:?
    If not is it possible to insert my old laptop hard disc in this new laptop without voiding the warrenty. Thank you!

    You can use Norton Ghost or some other imaging product of your liking.  I use Acronis True Image - but Ghost should work as well.  Not sure what version you will need however.   Make sure you copy all of the partitions on the drive.  I know in True Image it will backup the hidden ones and show you what is out there. 
    After you do this your images will be safe on another dirve.  (Just in case you screw something up) 
    Now - you can use a partition manager to extend the size of the partition you want.  As long as you don't change the logical location or drive letter, it shouldn't care what size you make it.  The recovery program just needs to know where to go look for your backup. 
    I shrunk my backup partition because I don't plan on using it for recovery.  I will use the imaging software instead, and I would prefer to have more space on my "C" drive. 
    Hope this helps. 

  • How to obtain data for one key recovery

    good morning.
    sorry for my bad english but, I'm french....
    I have a LENOVO G560 since 3 or 4 years.
    I have a probleme with "one key recovery" partition.
    I had re-size  differents partitions, and  I could'nt use one key recovery... I had an error message.
    so, I had re-installed windows 7, and now, I 'm looking for data to restore the origin instalation...
    Can I found CD or DVD with factory configuration ?
    thank you ang good day.

    Hi
    Welcome to the forums
    Since you have resized the partition, one key recovery wont work. You can take a look here but i cannot guarantee that it will work
    http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/How-to-use-one-key-recovery-after-it-stops-...
    If this does not work for you, you will have to order them from lenovo.
    Regards
    Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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  • Ideacenter K330B One Key Recovery External Hard Drive

    Hello, a few months back I made a full backup of my system to an external hard drive. I reached a point where it was just easiest to start my computer over using the One Key Recovery. I had to go with the factory settings at least temporarily. Is there anyway I can use the external hard drive backup to restore my stystem? The One Key system doesn't seem to agree with it.
    Thank you for any replies.
    Sorry if there is a post like this elsewhere. I tried to see if their was and didn't see any that applied directly to what I needed.

    hi Nutcracker,
    When you tried to restore your backup using OneKey Recovery, are you getting any specific error message?
    Can you also try to:
    1. Format the external HDD with NTFS (move your OneKey Recovery backup to another computer first)
    2. Make external HDD's the partition active and copy back the OneKey Recovery backup image
    3. Boot into OneKey Recovery 7.0 and try to restore your backup.
    Let me know your findings
    Regards,
    neokenchi
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  • One Key Recovery

    My G560 was puschased in the Kingdom of Saudi Arabia by a friend last March 2012 and was brought here in the Philippines and was given to me. the COA sticker says it has Windows 7 Home Basic OS but when i opened it, it has Win 7 Ultimate installed. now i'm getting a windows not genuine notification.
    i also found out that my disk drive 3 partitions, C, D, E.
    i would like to revert my machine to its supposed original OS but i don't have the original installation CDs that is why i'm thinking of using the One Key Recovery.
    will this revert my OS to its original state?will it affect my important files (located in partition E of the drive) should i choose the One key recovery?
    Solved!
    Go to Solution.

    You might want to search
    MiniTools Partition Wizard, I would recommend you dont use it to do anything with partition size or changing any mbr or partition info.
    MiniTools will allow you to look in that 14.75 hidden partition and see if the OneKey Recovery image is there... Sounds like its there. Shows zero bytes used in the disk management, but will have maybe 9gb oem image in it or several chained, to make your drive back to new.... exept I dont know how it will handle that logical partition..
    Little hard for me to figure out what you've written there. 5 drives ???? I assume the 97gb is marked Active.
    I am concerned your D unalocated drive is saying Logical. It should be same simple basic disk NTFS as the others. That is where the backup lenovo OKR was originally and where your backups normally might be if you dont have a remote drive to do backups to.
    or to keep data files or whatever you want there.
    I dont know if i should tell you or not, because again I don't know exactly what you have... but back it up... push the one key button. - see if it offers to restore it to new.
    If nothing really is in that unallocated partition marked logical... maybe do some web reading see if you can turn it back to a simple basic vollume first.

  • Offer a Noob help? General one key recovery question

    So I'm new to laptops, especially Lenovo, and when I got my laptop I had barely found out about the One Key Recovery Backup application AFTER I installed quite a few games. So I decided to make the backup but it ended up being 49GB so I put it on my Harddrive.
    Now I found out that there was a partition for the backup but mine is only like 23GB. It's too late for me to make a new backup now since I have added way more stuff.
    I was wondering if there is some way that I can go and delete files I had IN my backup?
    The reason this backup is a problem is because I'm runing out of Hard drive memory because of this backup
    Thank you

    hi Andy16,
    Welcome to Lenovo Community Forums!
    Once you created the Backup File (backup.wsi files) I don't think you can open that and delete some files in side it,
    Also not Possible Doing a selective Current system Back up.
    If I understand you correctly you want to do another back up aside from the First one you made (the 49GB), But right now you're running out of disk space?
    Regards
    Solid Cruver
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • IdeaPad S300 & Windows 8 & One Key Recovery 8

    Hi, I bought IdeaPad S300 with pre-installed Windows 8 system. I need to create recovery disk, but this model is not equipped with DVD burner.  I decreased  C partition size and created new primary E partition on remaining space, so partition table is just changed...
    1. Is there any possibility to prepare recovery USB flash drive?
    2. Can I do this using One Key Recovery 8?
    3. What's the difference between making recovery disks using OKR and Windows 8 Reset your PC feature (there is option to create disk from recovery partition image)?
    4  Did I lost a chance to recover factory system from hdd recovery partition using OKR?
    5. Can I recover my factory system using USB flash drive in this case?
    6. All partitions on hdd will be recreated to factory arrangement after recovery?
     thanks for reply

    hi stroggi,
    Welcome to the Lenovo Community.
    Regarding your questions:
    1. The Lenovo One Key Recovery 8.0 supports recovery creation on a USB Flashdrive.
    2. Yes, you can create a USB recovery drive using One Key Recovery 8.0, you may find this utility by typing Recovery on the start screen.
    Spoiler (Highlight to read)
    3. The difference between the OKR 8.0 and the Windows 8 Recovery are the following:
    3a. OKR creates a .wsi backup file while Windows 8 Recovery creates a VHD file.
    3b. In restoring the files, OKR 8.0 requires you to boot from the one recovery button while Windows 8 Restoration can be done inside of Windows or by booting from the recovery usb drive.
    4. If you didn't delete the One Key Recovery 8.0, you can still create a recovery drive using OKR 8.0.
    5. If you created a recovery drive using OKR 8.0, you will need to launch the One Key Recovery button to restore the image. For Windows 8, you can refresh windows or use the usb recovery drive to refresh it (same procedure applies in refreshing)
    6. Only the preload OS partition (Drive C:\) will be created after recovery. Any other partitions will not be restored. If you want to clone your HDD (sector by sector), you will need to use a third party application (i.e. Acronis or EaseUS Disc Clone. - Note: backup your data before making changes to your OS).
    Hope this helps.
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Ideapad Series Tools One Key Recovery 7

    Ideapad Series Tools One Key Recovery 7
    Additional Needful Things: USB DVD Burner Slimline , a mount of DVD writeable Discs (not practical CDs a lot more) , Time approx. 2-3 hours,a big portion of patience
    Prefer this as First big operation when you bought the machine, later is possible, but not recommended.
    Note : When nessessary parts or partition moved or deleted/overwritten  it is to late... 
    Start your engine , when Windows is ready to go...
    Plug your DVD Burner in ...
    Press the One Key Recovery key on your Ideapad or click the (from now abbreviated OKR) OKR Button on screen ..
    You should see this Menu next..
    Choose Create Recovery Disc got this next Select Recovery Disc Type:
    Choose the Factory default recovery disc
    click next button brings you to Step 2 Factory default recovery disc
    Insert an empty writeable DVD ...
    after a short recognition it shows you the write speed
    when its ok ... press next ..
    be patient OKR start writing and checked the whole disc , that takes time..
    should be 3  discs  Windows 7 Starter or 4 discs when Windows 7 Home Premium
    depends on preinstalled programs configuration ..
    this procedure takes time, even on Atom based systems,from time to time it looks like machine gets hung up, but it doesnt...
    If you want a bigger sized harddrive, and / or you want most all recovered, OKR creates a bootable first disc , so you can change your harddrive... if that whole procedure is done.
    plug in your USB DVD burner , start your Ideapad.
    press F2 to get into BIOS settings ...choose BOOT set first boot to USB-DVD and exit ...
     or press F12 (Fn-F11) that provoke the Boot Device Menu, meanwhile insert your first disc that OKR create for you ...
    boot from disc..follow the instructions to recover , OKR ask you to create new partitions (or delete old)
    answer with yes ... when procedure is done , your new HDD is filled as same than the factory HDD, with one exception
    you cant rewrite with OKR ,choose factory recover disc again, when press next ,
    you got a warning, factory restore is not available...
    But that doesnt matter ,  from now on.. you can , resize or delete partitions, without have to fear,
    emergency recover via dvd is yours ...  
    Note: Factory Recovery disc creation could be done one time...
    Note: Resulted Factory Recovery could not recover the procedure to do it again ... 
    If you like that program , you can save your straightline running windows with all your work via system backup..
    and could create recover existing backup image or running system ... creates a bootable disc same as done above...
    but recreate only your windows partition itself , not the whole hdd ...
    Note: Why dont choose a flashdrive for "factory restore" ?
    Its not provided by OKR 6 / 7 to save @ other media...but you can save your personal backup on those media...
    complete HDD backup is around 20 GB .. so flashdrive size last min 32GB ...
    at this time flashdrive more expensive than, bought a USB-dvd burner plus a mount of writeable DVDs..
    Further information about One Key Recovery & more  you can found on  
    http://consumersupport.lenovo.com/Video/LandingPage.aspx?lang=en&country=id
    Info: Where residents the parts of OKR ... on 2 different partitions .. this shows the invisible content on driver partition  
    part 1 on driver partition in hidden folder/files & OKR part 2 on the "normal" invisible partition..as shown here
    thats the reason why we first fasten your seatbelts & save the whole , before you want to change move/delete/format/resize on your harddrive  
    regards KalvinKlein     
    Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
    Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

    hi there,
    Regarding your questions:
    1. You can try to install Windows 8.1 Enterprie (90 days trial). If that works, you can run a diagnostic on the HDD.
         - Try Windows 8.1 (download link)
         - Create Bootable USB or DVD with Windows 8 ISO
    2. You can try these steps to verify the hard drive's health:
     a. Use one of the bootable diagnostic tools below to test the HDD 
       - Lenovo Diagnostic Solutions (see Bootable DIagnostics)
       - Seatools (for Seagate / Samsung HDD)
       - Data Lifeguard Diagnostic (for Western Digital HDD)
     b. Remove the HDD on the G570 and use a USB 2.5" SATA Enclosure to convert it to an external drive that can be read on another PC. From here, you can use HD Tune or the tools above to verify the HDD's health.
       - http://www.hdtune.com/faq_1.html
       - G570 Video Disassembly (see FRU Removal)
    3. Depending on the size, brand, and specifications, check this link on how much a SATA HDD would cost.
    Regards
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • [S210 Touch] One key recovery not working

    I have a 1.25 year old S210 Ideapad Touch.  I made a 100GB partition with EaseUS and had no problem with onekey recovery.  I tried to merge that empty partition with my C drive using EaseUS software but it did not work saying there were errors.  After that attempt One Key did not work.  Tried to open One Key with compter turned off, error message said damaged partition. Next I used Control panel Administrative Tools: Disk Management to return C drive to almost its original size less 350 mb. one key still did not work.  I reinstalled one key from Lenovo website and still did not work. Still indicated damage partition.  What can I do now?
    Jim
    Moderator comment: New thread created. Subject edited for clarity. Was: Re: One key recovery not working!

    I found the following on a recovery disk which I made early last year for the  same computer but I cant get it to boot.
    How do I boot this usb flash drive without losing this material and is it used to recreate the correct partitions?
    convert gpt
    create partition primary size=1000
    format quick fs=ntfs label="WINRE_DRV"
    assign letter="W"
    gpt attributes=0x8000000000000001
    set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
    create partition efi size=260
    format quick fs=fat32 label="SYSTEM_DRV"
    assign letter="S"
    create partition efi size=1000
    format quick fs=fat32 label="LRS_ESP"
    assign letter="I"
    gpt attributes=0x8000000000000001
    set id="bfbfafe7-a34f-448a-9a5b-6213eb736c22"
    create partition msr size=128
    create partition primary size=436224
    format quick fs=ntfs label="Windows8_OS"
    assign letter="T"
    create partition primary
    format quick fs=ntfs label="LENOVO"
    assign letter="O"
    shrink minimum=12288
    create partition primary
    format quick fs=ntfs label="PBR_DRV"
    assign letter="Q"
    gpt attributes=0x8000000000000001
    set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
    exit
    Thanks for any help,
    Jim

  • One Key Recovery for S10-3t

    I got my new s10-3t and feel that there are certain problems with Windows 7 and/or driver installation. Secondary portrait screen orientation does not work, and, even more strange, I cannot remove the Lenovo Screen Rotation program from the computer (using Control Panel)  - after uninstallation it is reported to still remain there. There are other minor problems. According to Yigit's advice, I am going to perform a one key recovery (OKR) of the system in order to get clean windows and drivers.
    There are several questions. Knowing the answers could help me a lot  during the OKR process, since by no means I might be considered as an experienced user.
    1. How to start the OSR process:
    a)  Use the OneKey Recovery program whose shortcut I have preinstalled on my desktop, and choose System Recovery
    b) Switch off the computer and then switch it on with a small button in the upper-left corner of the keyboard
    Maybe a) and b) are identical?
    2. Are there any important choices (questions)  that I have to make (answer) during the OKR process? I mean really important choices, not  like language, time or user name choice, etc.
    3. Would it be possible during to OKR process to change the size of the partitions in my hard disk? Presently I have Local disk C: - 187GB and Lenovo D: - 30GB. I would personally prefer to have C around 100GB and the rest to be D:.  Disk C: should contain windows, drivers and programs, and D: my personal files, like photos, musics, movies.
    4) After OKR is over,  I will get the computer:
    a) with Windows 7 only, no drivers at all and no Lenovo preinstalled programs
    b) with Windows 7 and drivers, at least basic ones in order to get connected to Wi-Fi internet, to have sound and normal graphics
    c) as it was shipped to me, with Windows, drivers and all the Lenovo preinstalled programs like VeriTouch, VeriFace, SmileDock and others, that I have already removed as useless for me.
    d) Should I perform any backup prior to OKR? I have no personal files on this computer, i.e, absolutely nothing to loose. Presently I backed up (onto my flash drive) only the drivers from the Lenovo D: disk.
    e)  Does the system sit in \\?\Volume{64...} where it is going to get recovered from? I do not see this partition in Windows Explorer, but I do see it in Defragmenter.
    Sorry that the question is quite long.
    Thank you.
    Solved!
    Go to Solution.

    lots of questions
    - how to start the okr process:
    options are the same, if you select it under windows, windows will restart.
    - are there any important choices (questions) that I have to make (answer) during the okr process? i mean really important choices, not like language, time or user name choice, etc.
    nope.if application asks click "next"
    - would it be possible during to okr process to change the size of the partitions in my hard disk? presently I have local disk c:  187gb and lenovo d: 30gb. i would personally prefer to have c around 100gb and the rest to be d:. disk c: should contain windows, drivers and programs, and d: my personal files, like photos, musics, movies.
    if you make changes on volumes, one key recover will stop working.
    - after okr is over, i will get the computer:
    c. 
    as it was shipped to me, with windows, drivers and all the lenovo preinstalled programs like veritouch, veriface, smiledock and others, that I have already removed as useless for me.
    - should i perform any backup prior to okr? i have no personal files on this computer, i.e, absolutely nothing to loose. presently i backed up (onto my flash drive) only the drivers from the lenovo d: disk.
    if you have external dvd rom, i suggest you to burn factory default backup, just in case.
    - does the system sit in \\?\volume{64...} where it is going to get recovered from? i do not see this partition in windows explorer, but i do see it in defragmenter.
    there's a hidden partition for system & recovery files.it's better not to see cause if you see hidden partition under windows, one key recover stops.

  • One Key Recovery - Basic Questions

    I just purchased a used Ideacentre H215 (0893-1AU) desktop computer. It was reset back to the original factory defaults. I went to make a set of "Factory Default Recovery Discs" using Lenovo's One Key Recovery (OKR).  However, this option was not available.
    1) Is this something that can only be done once? (note: unfortunately no such discs were included in the sale - only a Lenovo drivers CD).
    2) The OKR did provide an option to make a bootable "Recovery Disk with the Current System" partition.  Does this include the Windows 7 Operating System?  Is this an exact copy of what is currently installed on the C drive?  Is this what I would use to reinstall Windows 7 on a new hard drive?
    --thanks--

    hi jrw11,
    Welcome to the Lenovo Community.
    Regarding your questions:
    1. Factory Recovery disc creation can only be done one time (see this link). but you can trigger the One Key Recovery function anytime by repeatedly pressing F2 during boot-up as long as the hidden partition is active - this will guide you through in restoring the factory image of the PC)
    2. If you create a"Recovery disc with current system", this create a bootable image of your C:\ drive which contains the Windows 7 OS, with your files and softwares - you could also use this image if you need to restore in on a blank hard drive.
    As an alternative, you can use Aomei Partition Assistant Home Edition or EaseUS Disk Copy Home Edition to clone your HDD.
    Hope this helps
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